Kelly INFINITI

Eric made it easy and did the Kelly way! Very professional and made the entire process so easy and was professional Very professional and made the entire process so easy and was professional More

I went in to purchase a used vehicle they had advertised (2008 Mercedes C300). The advertised price was well above anything similar on the market. Third party websites also stated that the vehicle was overp (2008 Mercedes C300). The advertised price was well above anything similar on the market. Third party websites also stated that the vehicle was overpriced by about 2K. I was a cash buyer and was only looking for a fair deal, willing to pay a little above the other makes with similar mileage and condition understanding the market and dealerships have to make $. My salesman (Justin) was very polite and his continued follow up was great. The Sales Manager, Cong, was not very accommodating saying he would rather sell the car to an employee for what I was willing to pay as a new customer that could potentially write a great review. I was also told that they had a lot of money tied into the vehicle and paid a lot for the trade in. I did not think it was fair to pass those potential costs onto the new buyer. A car is only worth what it is worth. I would understand if I was trying to purchase a new vehicle, the buyer does not have much wiggle room on the sticker. However, this was the most expensive 15 year old Mercedes base model on the market. I showed them the other 2008 C300 from another dealership in similar condition and mileage that I was going to purchase. I gave Infinity 1 last opportunity to come down on the price showing them the other vehicle. We were not able to make a deal. I've had the other C300 now for over a month and glad I didn't spend 3K more on this one. This review is only my experience for a used vehicle. I would assume that this cost inflation is similar with their other used cars. I can't speak for the service with their new vehicles. More

Great dealership. Service goes above and beyond to make sure their customers feel like they are appreciated and valued. Service goes above and beyond to make sure their customers feel like they are appreciated and valued. More

Nick was prompt with addressing my needs. Honest and fair. I am pleased with the service I received. Honest and fair. I am pleased with the service I received. More

Nick was AWESOME! Kept me informed with every action that took place while my car was in for service, was on point with everything! Nick is the reason I keep going bac Kept me informed with every action that took place while my car was in for service, was on point with everything! Nick is the reason I keep going back to Kelly Infiniti for service! Highly recommend. More

Nick was great keep me informed and how it was service was going and the cost. was going and the cost. More

Nick just helped me through a huge service and made sure I was taken care of. He does An excellent job. Also Eric the shop foreman did an awesome job and Alex the technician I use frequently. Between the th I was taken care of. He does An excellent job. Also Eric the shop foreman did an awesome job and Alex the technician I use frequently. Between the three of them. I couldn’t have been treated better. Thank you! More

Kelly Infiniti provides fantastic auto services with a top notch staff. Nick greeted me with a friendly smile, took notes about my service needs and got things started immediately. Nick also kept me updat top notch staff. Nick greeted me with a friendly smile, took notes about my service needs and got things started immediately. Nick also kept me updated with my service progress. Maria, at the front reception desk, is always a terrific staff member who helps out while waiting. The service was completed on time within the estimated price quote. Service included the annual state inspection,, transfer case fluid replacement, synthetic oil and filter change, and multipoint inspection of brakes / battery/ tires / etc. The complimentary car wash is always a welcome treat too Great dealership. Never disappointed. Kelly infiniti rocks! More

Alexa was outstanding with the purchase of my 2020 Qx60 ! !! She was understanding of my needs and wants and so friendly and also professional 😊 I felt as if I was in good hands with no pressure … I will be !! She was understanding of my needs and wants and so friendly and also professional 😊 I felt as if I was in good hands with no pressure … I will be back for another purchase in future. Everyone we met to help with my purchase was patient and also explained along the way. I highly recommend this dealership !!! Thank you team infinity !!! More