Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Turn in my lease I called to turn in my 3 rd car from Kelly. I was told my salesman left and was given a different salesman. When I called I described what I wanted he I called to turn in my 3 rd car from Kelly. I was told my salesman left and was given a different salesman. When I called I described what I wanted he said no I don't think we can do this ( kelly had a lease special) I wanted to turn in early. He said he needed to check and would call me back. 2 days later he asked to speak with my husband ( not sure why) as I am buying the car. My husband said you never called us back to we went to another dealership More
terrific service All repairs explained and done well. Jeff provided accurate and regular communication on the likely time and duration of the repairs. Loaner vehicle All repairs explained and done well. Jeff provided accurate and regular communication on the likely time and duration of the repairs. Loaner vehicle worked out great. More
Quick and easy . Blown out tire. In and out in 2 hours. Dave was very helpful and the waiting room was great. They supplied food, water and coffee while I waited. . Blown out tire. In and out in 2 hours. Dave was very helpful and the waiting room was great. They supplied food, water and coffee while I waited. More
Outstanding first time experience. Recently purchased a second hand infiniti. This was my first experience with Kelly. Jeff Mitchell was the service writer I worked with. Jeff was exce Recently purchased a second hand infiniti. This was my first experience with Kelly. Jeff Mitchell was the service writer I worked with. Jeff was excellent from drop off to pick up of the vehicle. More
Quick oil change! I enjoy making an appointment on line. The service is always well done, the waiting room is clean and there are beverages, fruit, and muffins availabl I enjoy making an appointment on line. The service is always well done, the waiting room is clean and there are beverages, fruit, and muffins available. If needed a courtesy car is available if arrangements are made in advance. More
Always great service at Kelly Infiniti Kelly Infiniti Service is always a pleasure from a friendly greeting to letting me know when the service is complete. No surprises and the work is al Kelly Infiniti Service is always a pleasure from a friendly greeting to letting me know when the service is complete. No surprises and the work is always completed in the estimated time. I have been using Kelly Infiniti Service for the past 4 years. Infinitely better than their Acura neighbor down the street. More
Best Service I have to say that whenever I come to Kelly, I have the best experience. Staff is cordial, efficient and upbeat. Love the work space! I have to say that whenever I come to Kelly, I have the best experience. Staff is cordial, efficient and upbeat. Love the work space! More
Another great service experience I was in for service for two items. 1) A paid service item - A new battery. 2) A warranty item around steering wheel electronics. I worked with one s I was in for service for two items. 1) A paid service item - A new battery. 2) A warranty item around steering wheel electronics. I worked with one service rep throughout the whole process, Jeff, and he was excellent. I walked me through everything at the beginning, and again when it was finished. Everything went great. More
Always a great experience. David in service, did a great job keeping me update on the status of my vehicle, as well as handling a part order I wished to place. David in service, did a great job keeping me update on the status of my vehicle, as well as handling a part order I wished to place. More
Have been a customer for over ten years. Very satisfied. I bought my G35x from Kelly Infinit in 2005 and have always been treated well. They have always tried their best to accommodate my needs over the year I bought my G35x from Kelly Infinit in 2005 and have always been treated well. They have always tried their best to accommodate my needs over the years and including the purchase of my 2013 certified pre owned G37x. Kell Falite was a pleasure to deal with and the whole Kelly team is excellent. More