Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Service One of my top service agents at Kelly Infiniti is Dave Petillo. Hes courteous, friendly, and very helpful. He goes out of his way to making you feel One of my top service agents at Kelly Infiniti is Dave Petillo. Hes courteous, friendly, and very helpful. He goes out of his way to making you feel comfortable as you are waiting for your vehicle. There should be more like him. More
Great experience I really appreciated the level of detail that Dave went into when explaining the services performed Very helpful! Also it was great that Dave was ve I really appreciated the level of detail that Dave went into when explaining the services performed Very helpful! Also it was great that Dave was very clear with me on upcoming needs and how to best prioritize those visits. More
oil change in a rush needed an oil change to be done in 50 minutes because i had to be someplace. they did it in 35 which really helped me. needed an oil change to be done in 50 minutes because i had to be someplace. they did it in 35 which really helped me. More
Service Excellent service as always. Very quick, waiting room is clean and comfortable. Very professional. Love the water and mints in my car. Feel like a Excellent service as always. Very quick, waiting room is clean and comfortable. Very professional. Love the water and mints in my car. Feel like a celebrity. More
Pleasant with very friendly service. Prompt work was done and I was able to get some work done in a comfortable environment. David is a professional. with very friendly service. Prompt work was done and I was able to get some work done in a comfortable environment. David is a professional. More
Lease renewal Excellent customer service. Kate was very professional and excellent at her job. I would highly recommend others to work with Kate in buying or leasin Excellent customer service. Kate was very professional and excellent at her job. I would highly recommend others to work with Kate in buying or leasing a new vehicle. More
Oil chng. sticker but they found other issues with my car. I always have excellent service whenever I go to get my oil done or have a issue with my car. They are very pleasant, polite and easy to deal with. I always have excellent service whenever I go to get my oil done or have a issue with my car. They are very pleasant, polite and easy to deal with. More
Oil change Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star se Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star service More
Unbelievable customer service I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it needed much more care. I was working closely with Abby and she pointed out several items that needed to be addressed. Since I was already at the dealership, it would have been difficult (based upon my schedule) to leave and come back for another appointment on another day. Abby was amazing! She was able to get me a loaner car and scheduled my service for Monday. Later that day (Saturday), I received a call from Abby saying that my service was completed and I could pick up my car later Saturday or Sunday - based upon my availability. Being in a service business, I can't say enough about Abby and her attention to detail. She took a very challenging situation and made me feel at ease. She is/was a solutions provider! Thank you so much to Abby (and the techs) at Kelly. You really did "make it easy". Thank you so much. -Mark More
Satisfaction i was truly happy about this express service. I can come in anytime without making appointment but what i would expecting more that they could open la i was truly happy about this express service. I can come in anytime without making appointment but what i would expecting more that they could open later than 4PM during a week and weekend. More