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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

October 23, 2015

Best Service One of my top service agents at Kelly Infiniti is Dave Petillo. Hes courteous, friendly, and very helpful. He goes out of his way to making you feel More

by MIDNYT69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 25, 2015 -

Kelly INFINITI responded

Thanks for saying that about Dave "MIDNYT69", that is very kind of you to say. We appreciate you working with Dave, and we're very happy that he made you feel so comfortable during your service wait. Please let us know if there's anything else Dave or our team can do for you. We hope to see you again soon!

October 23, 2015

Great experience I really appreciated the level of detail that Dave went into when explaining the services performed Very helpful! Also it was great that Dave was ve More

by TJMURPHY.HR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 25, 2015 -

Kelly INFINITI responded

Thank you TJMURPHY.HR, we appreciate hearing that. Dave goes above and beyond for our service customers all of the time, and we enjoy knowing that you had such an enjoyable visit with him. If you need any other help with your vehicle, please don't hesitate to let us know! Take care TJMURPHY.HR.

October 22, 2015

oil change in a rush needed an oil change to be done in 50 minutes because i had to be someplace. they did it in 35 which really helped me. More

by RALPHWILLIAMDESIMONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 23, 2015 -

Kelly INFINITI responded

Happy to help you out Ralph! Thank you for visiting our service team, and for sharing your feelings with us about your visit. If we can help you out again in the future, please don't hesitate to let us know.

October 21, 2015

Service Excellent service as always. Very quick, waiting room is clean and comfortable. Very professional. Love the water and mints in my car. Feel like a More

by NDAVISPROCESSING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 21, 2015 -

Kelly INFINITI responded

We appreciate the compliments, thank you very much NDAVISPROCESSING. We thank you for working with David and our service team during your visit recently, and we're so happy we can make you feel that way! You are a celebrity to us! Please let us know if we can help you out again, and thank you for leaving us a review.

October 21, 2015

Pleasant with very friendly service. Prompt work was done and I was able to get some work done in a comfortable environment. David is a professional. More

by MLABIENIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 21, 2015 -

Kelly INFINITI responded

Glad to hear that MLABIENIEC. Thank you for working with our team at Kelly Infiniti, and we're happy to hear you were able to take care of some of your work needs at our dealership. We hope to work with you again soon! Take care MLABIENIEC.

October 21, 2015

Lease renewal Excellent customer service. Kate was very professional and excellent at her job. I would highly recommend others to work with Kate in buying or leasin More

by DDEPETRILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoyt, Kate Goutal
Oct 21, 2015 -

Kelly INFINITI responded

Thank you for the kind words DDEPETRILLO - on behalf of Kate, Adam, and our dealership, we appreciate you taking the time to let us know how your experience went. Congratulations on the new purchase, and we hope you'll let us know if there is anything else we can do for you. Enjoy the new vehicle DDEPETRILLO!

October 21, 2015

Oil chng. sticker but they found other issues with my car. I always have excellent service whenever I go to get my oil done or have a issue with my car. They are very pleasant, polite and easy to deal with. More

by MMS765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Oct 21, 2015 -

Kelly INFINITI responded

Thank you for the review MMS765, we appreciate it very much. We're so sorry to hear that your vehicle had some other issues, but we're so glad that you brought it to us, and that you let Adam and our service team take care of it for you. We hope you'll visit us again soon, and please don't hesitate to reach out if there's anything else you need in the meantime.

October 20, 2015

Oil change Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star se More

by JSHACKGT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Oct 20, 2015 -

Kelly INFINITI responded

That's very kind of you to say JSHACKGT1, thank you. We appreciate customers like yourself who share your feedback with us to let us know how we are doing. If you think of anything else that could make your experience even better, please don't hesitate to share it with us. On behalf of Victor and our service department, thank you for your review JSHACKGT1. Take care!

October 19, 2015

Unbelievable customer service I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it More

by MARKZAHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2015 -

Kelly INFINITI responded

Thank you so much Mark for working with Abby and our service team. We appreciate hearing that she was able to take care of all your service needs so efficiently. We're glad to be of service to you anytime. Please don't hesitate to reach out to Abby if there's anything else she or our team can do for you.

October 19, 2015

Satisfaction i was truly happy about this express service. I can come in anytime without making appointment but what i would expecting more that they could open la More

by SALLYTRINH10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Oct 20, 2015 -

Kelly INFINITI responded

Hi Sally! We appreciate your feedback, and we want to let you know that we are open for express service later than 4pm on Thursday nights (until 6pm). Thank you for sharing that with us, and we're happy to hear you enjoyed your service experience. Please let us know if we can do anything for you again Sally.

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