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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

October 27, 2015

Oil change On a recent visit for an oil change found it to be really crowded. Service was still done in a reasonable timeframe. And with courtesy! More

by MRSB1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Nov 02, 2015 -

Kelly INFINITI responded

Sorry to hear about the crowd MRSB1028 - but we appreciate hearing that our team still had you in and out reasonably quickly. Thank you for your patience, kindness in reviewing our team, and for letting us work with you for your oil change. Let us know if we can do anything else for you MRSB1028.

October 27, 2015

Great! Top notch! It is always a pleasure dealing with the service group. I would definitely Recommend an Infinity in the future. If you have any questions More

by JADAMS723
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Nov 02, 2015 -

Kelly INFINITI responded

Thank you JADAMS723, we're happy to assist you! Thank you for your recommendation of Victor and our team, and we hope to see you again soon for any of your vehicle needs.

October 27, 2015

Service Visit Always pleased with personnel and service. Always a pleasure to have Dave greet me. He is always professional and helpful. Outstanding dealership and More

by HOLLYWOOD3188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 02, 2015 -

Kelly INFINITI responded

Thank you HOLLYWOOD3188, we appreciate your review! We're always pleased to hear from customers like yourself, and we sincerely appreciate the feedback. We hope to continue to be able to service you in the future, and we invite you to reach out if there's anything else we can do for you.

October 26, 2015

i was treated very well i enjoyed my experience with kelly infiniti. i was treated in a way that made me feel comfortable and confident in what work was to be done. More

by VINCI1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 02, 2015 -

Kelly INFINITI responded

Thank you for your feedback VINCI1951. We're glad to hear you enjoyed your experience with our staff, and we appreciate hearing that you were treated so well. Please let us know if there's anything we can do to make your next visit with us even more pleasant.

October 26, 2015

Front Bearing(s) Issue The process from the initial service review, with Abby, through promised followup and subsequent repair was carried out promptly thus exceeding my exp More

by FMCARPINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2015 -

Kelly INFINITI responded

Thank you FMCARPINO for giving us the chance to help you with your service issue. Glad to hear that Abby and our service team lived up to your expectations! Please let us know if we can do anything else for you FMCARPINO.

October 26, 2015

Q70 it's a beauty! Kate was outstanding. We love Infiniti. This is our 5th one. Love everything about Kelly Infiniti. Service is impeccable. I have never had an More

by MOE-JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Goutal
Nov 02, 2015 -

Kelly INFINITI responded

Thank you Moe-Joe, we appreciate you working with Kate and our team! Congratulations on the new Q70, and thank you for letting us earn your business once again. We truly appreciate your loyalty to the Infiniti brand, and we hope to see you again if there is anything else we can do for you Moe-Joe. Take care!

October 26, 2015

Professional and easy process I just leased my 4th car from Kelly Infiniti and as always had a very easy and professional experience. I couldn't have been happier with my experien More

by MCARM2276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2015 -

Kelly INFINITI responded

Congratulations and thank you so much for working with us again MCARM2276. We greatly appreciate your loyalty to our dealership and the Infiniti brand. We're so happy for you, and we hope you love your new lease. Please visit us again soon MCARM2276 and don't hesitate to reach out if we can be of help to you.

October 26, 2015

Service experience Staff was courteous, professional, and efficient. Work performed met my expectations. My car was delivered to me at the time agreed upon and it was wa More

by DIANETILLEY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 02, 2015 -

Kelly INFINITI responded

Hi Diane, thank you for letting us know how our team was able to assist you during your latest visit to our dealership. We couldn't be happier to hear that everything was prepared as promised, and we look forward to helping you again soon Diane. Thank you for your review!

October 26, 2015

Dave Petillo worked well under pressure My last service was completed successfully because of the hard work Dave put into the my cars work order. He came up with a plan and executed it, eve More

by MIKEGBART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 02, 2015 -

Kelly INFINITI responded

Thanks Mike, we're glad that Dave was so helpful in making your experience with our team so pleasant. We appreciate you giving us the chance to work with you, and if you have any other service issues, please don't hesitate to let Dave or any member of our service team know, and we'll be glad to assist you.

October 23, 2015

Professional, easy and curtious Abby Finch was my service rep during my recent service call at Kelly Infiniti. She was professional, efficient and very pleasant to work with. She a More

by JPSAVAGE58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2015 -

Kelly INFINITI responded

We appreciate hearing that about Abby JPSAVAGE58. Thank you for bringing your vehicle in for service with us, and we appreciate your review. Glad that we were able to have everything go so smoothly for you. Please let us know if you need anything else.

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