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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

November 06, 2015

Great Service Pulled up 10 minutes before they opened and they let me in !! Done in 30 minutes. Great service and nice folks and drive in service a plus. More

by SHENDERSON600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Nov 27, 2015 -

Kelly INFINITI responded

We are glad to hear your service visit was so convenient SHENDERSON600. Thank you for your review.

November 06, 2015

Fast, convenient & reasonably priced I have been servicing my Infiniti at Kelly since I bought it there in 2013. As I work but don't live near the dealer, I always schedule service to inc More

by CJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 27, 2015 -

Kelly INFINITI responded

Hi CJF, we appreciate your loyalty to our service team! It is great to hear that although you do not live nearby, scheduling a visit with us has always been convenient. Thank you for doing business with us.

November 05, 2015

Great service!!! With a Smile! Just purchased my G37 from these folks and the process was smooth and diligent! Had to bring back for a minor scratch that was not detected when the v More

by GMOLINA0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris King
Dec 22, 2015 -

Kelly INFINITI responded

We apologize for the undetected scratch on your car GMOLINA0, we will talk to service and make sure that problem can be prevented in the future. We are pleased to hear that the rest of the process ran smoothly. Please do not hesitate to contact service or anyone here at Kelly Infiniti if you have any questions. Enjoy your new car.

November 05, 2015

Wonderful Service I've had the opportunity to work with another Infiniti service center, and the service provided by Kelly Infiniti is above and beyond all other servic More

by STEFANIE_TATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Nov 27, 2015 -

Kelly INFINITI responded

It is great to have you as such a devoted customer Stefanie! We value your business with us and are happy that you are always satisfied with our service.

November 05, 2015

Outstanding service! Kelly infiniti is always top notch! Excellent Service and friendly people! Service is fast and efficient - love the drive-in service and dealership a More

by CYNTHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Herlihy, Adam Figueroa
Nov 27, 2015 -

Kelly INFINITI responded

Thank you for the compliment Cynthia! We are glad that you received excellent service with us-that is what we like to hear from our customers!

November 03, 2015

Oil change, mirror replacement Excellent job and excellent service. Victor was very responsive and was able to get the job completed in a timely manner. The waiting area is very nic More

by BKELLER3RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Nov 27, 2015 -

Kelly INFINITI responded

We are glad that Victor was so informative BKELLER3RD. Happy that you enjoy the waiting area as well-thank you for sharing your positive feedback, have a great day.

November 03, 2015

Warranty work Dave and Victor are great assets to the company! Even the guy running the lot was clean cut and friendly! Great sales and shop areas as well. More

by KITTERYPTCITGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 27, 2015 -

Kelly INFINITI responded

We are happy that you enjoyed your visit with us KITTERYPTCITGO. Thank you for allowing both Dave and Victor to assist you.

November 03, 2015

Express Service This is a very convenient service as you don't need an appointment for oil/change and they check other things. They completed the service within the More

by nhinfiniti driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Nov 27, 2015 -

Kelly INFINITI responded

Thank you nhinfiniti driver. We are glad that Victor and our service team helped make your visit so convenient. Happy to know that you enjoyed the coffee! Take care.

November 03, 2015

First time service for my new preowned vehicle I went in for oil change, tire check and rear left side rattle noise. I thought the service manager, Victor was extremely pleasant informative and kn More

by MIKAYLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Nov 27, 2015 -

Kelly INFINITI responded

Thank you for reviewing our team MIKAYLAS. We are glad that Victor took care of your car and that he was able to answer all your questions.

November 02, 2015

Excellent Service Experience I had a very minor problem with an odd noise and made a quick trip in to service. They found the issue quickly and offered an easy solution. Everythin More

by SAM.AVOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Irving
Nov 02, 2015 -

Kelly INFINITI responded

Glad that it was only a minor issue and we were able to fix it up for you right away! Thank you for sharing your experience with Nick and our service team. Please let us know if you need any other service help, and we'll be happy to take care of it for you Sam. Have a great day!

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