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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

April 21, 2023

The dealership was clean and I was very comfortable while I waited for my car to be serviced. Everyone was very pleasant and helpful. More

by Lisalevas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Hobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kelly INFINITI responded

Hi Lisa! We are happy to see that both Nick and Olivia were so helpful and took excellent care of you while waiting for your car to be serviced. Thank you so much for taking the time to share this with us!

April 20, 2023

I really enjoyed my experience working with Alexa. She was honestly one of the best product support specialist I ever worked with. Alexa helped me get into a Qx50 luxe this past weekend. She was patie More

by sherleyjules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
Apr 25, 2023 -

Kelly INFINITI responded

Congratulations on your new QX50, Sherley! It is great to know that in addition to having a great experience, Alexa made sure you were well taken care of from start to finish! We really cannot thank you enough for taking the time to share this with us! We will be sure to pass this on to Alexa!

April 20, 2023

Alexa was wonderful to deal with. Quick and easy as I was coming from out of state. Love my new car. More

by Bridgettesfour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
Apr 25, 2023 -

Kelly INFINITI responded

That is great to hear, Bridgette! We are happy to see that you had such a great time working with Alexa and she helped get you into your GMC! Thank you so much for sharing this with us - if there is anything else we can do for you, please do not hesitate to reach out!

April 14, 2023

You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo More

by Gary T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall the service person who called to tell me what was wrong and how it was fixed, but he was great; also Barry (your valet drive) was top notch, Roman Babayants
Apr 25, 2023 -

Kelly INFINITI responded

Wow thank you so much, Gary, for sharing this with us! We are happy to know that everything worked out, and that you had a great time working with Eric, Lisa, Roman, and Barry. We really do appreciate you taking the time to share this very thoughtful review with us! Please, let us know if there is anything else we can do for you! Thank you, Gary!

April 14, 2023

Thank you for the good service I so happy for your business I recommend this dealer More

by Miguel6707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kelly INFINITI responded

You are more than welcome, Miguel! Thank you so much for taking the time to share your experience with us! We really appreciate your support!

April 13, 2023

Excellent service department management and staff. I had a flat tire and they recognized that it would not be possible to repair it. They gave me a price that was better than a tire shop. More

by Papa
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Hobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Kelly INFINITI responded

We love to hear this! It is great that you had the opportunity to work with Nick and Olivia and that your flat tire was resolved in such an efficient manner! Thank you so much for taking the time to share this with us!

April 11, 2023

Great customer service and communication. They did an amazing job, keeping me updated along the way, and explaining to me the issues and possible remedies. More

by Soxnut24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

My wife and myself have been clients of Kelly for more than 10 years. They provide perfect services, always! More

by ion100ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Kelly INFINITI responded

Wow we certainly appreciate you and your wife's loyalty, ion100ut! We are so happy to see that recently, you had the opportunity to work with Nick and that he was so helpful! Please let us know if there is anything else we can do for you!

March 29, 2023

Great people, accurate services and no surprises. You're told upfront of all recommend repairs/services. Easy to make appointments and very accommodating. More

by henriquerodrigues232
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Hobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Pimental
Apr 07, 2023 -

Kelly INFINITI responded

This really means a lot to us, Henrique! We are so happy to see that everyone was so helpful and friendly and that everything ran so smoothly! Thank you so much for taking the time to share this with us!

March 24, 2023

Everything went smooth. ..it was a very easy transition!! Thank you for all of your help! More

by vampaint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Puopolo
Mar 24, 2023 -

Kelly INFINITI responded

We're so happy to hear that, Vampaint! It's great that you had the opportunity to work with Justin and Victoria and that they both took excellent care of you! Please, let us know if there is anything else we can do for you!

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