Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service under warranty I took my 2013 Infiniti G37x in to the dealership because there were several noises coming from the vehicle that I wanted fixed. Adam and Scott wer I took my 2013 Infiniti G37x in to the dealership because there were several noises coming from the vehicle that I wanted fixed. Adam and Scott were excellent in providing me with a loaner vehicle and arranging a test drive with the technician (who was also extremely patient and helpful) in order to confirm the sounds and find a solution. Scott continued to keep me updated on the progress of the service work being performed and once it was completed allowed me to keep the loaner vehicle until it was convenient for me to return it and pick up my car. I highly recommend both Adam and Scott as well as the service tech who found the problems and corrected them. More
Excellent service I recently had my QX80 serviced and worked with Dave Patrillo. He was fabulous. Courteous, friendly and kept me in the loop. Would happily work wit I recently had my QX80 serviced and worked with Dave Patrillo. He was fabulous. Courteous, friendly and kept me in the loop. Would happily work with him for future service appointments. Best, Megan A More
Service info Oil change was within time limit as promised And multiple point inspection very Informative Selection of coffee limited Assistance with coffee Oil change was within time limit as promised And multiple point inspection very Informative Selection of coffee limited Assistance with coffee machine excellent along with payment of invoice More
I had a wonderful experience. The service desk met me immediately, kept me informed during my entire visit and told me what was being done and then what was done. Discussed the cos The service desk met me immediately, kept me informed during my entire visit and told me what was being done and then what was done. Discussed the cost. Outstanding customer service! And the reception staff were also outstanding. Very helpful, helped with drink machine, told me about a quiet space to do some computer work and just so pleasant. More
Service Very good experience. I would recommend Kelly for Infiniti needs. My wife brought her Infiniti in and had a similar experience. I actually can't remem Very good experience. I would recommend Kelly for Infiniti needs. My wife brought her Infiniti in and had a similar experience. I actually can't remember. The name of the person that helped but he was great More
your service person named adam was very friendly and helpful because it was apparent that the dealership is being run in a user friendly manner and does not make it an ordeal to visit and do business. because it was apparent that the dealership is being run in a user friendly manner and does not make it an ordeal to visit and do business. More
service While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the m While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the main road, Kelly was nice enough to send someone over to pick me up and take me back across the street :) More
Great job! The reception staff and service representative were very helpful and friendly. Service was completed and my car washed and returned well within the pr The reception staff and service representative were very helpful and friendly. Service was completed and my car washed and returned well within the promised time. Keep up the great work! More
M37X regular service, oilk change, air filter, cabin filter As always Kelly has taken excellent care of my cars. Kelly has been servicing my previous I35 and my current M37X since 2004. Always good service an As always Kelly has taken excellent care of my cars. Kelly has been servicing my previous I35 and my current M37X since 2004. Always good service and kept my cars in great running shape. The only negative of this current service was that evidently my tires were not checked. Later in the day the low pressure light went on for the first time ever. The rear driver side was at 25, and the others were 27 and 28. Had to go to another service garage to get the tires set correctly. More
stopped in for a quick look of a noise from the rr wheel The service tech Dave Petillo, looked at the wheel, and got the car in to be evaluated at the same time he located me a loaner and in 15 minutes I wa The service tech Dave Petillo, looked at the wheel, and got the car in to be evaluated at the same time he located me a loaner and in 15 minutes I was on my way to my office. truly a great feat in todays world. Thank you Dave! More