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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

November 20, 2015

Excellent service under warranty I took my 2013 Infiniti G37x in to the dealership because there were several noises coming from the vehicle that I wanted fixed. Adam and Scott wer More

by TYZISKBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 16, 2015 -

Kelly INFINITI responded

We appreciate you sharing your experience with us TYZISKBEN. We are pleased to hear that Adam and Scott were able to fix your car while providing you with a loaner vehicle. Thank you for taking the time to review both Adam and Scott as well as the service tech. Please let us know if there is anything else we can do for you.

November 18, 2015

Excellent service I recently had my QX80 serviced and worked with Dave Patrillo. He was fabulous. Courteous, friendly and kept me in the loop. Would happily work wit More

by MEGAN A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Dec 14, 2015 -

Kelly INFINITI responded

Thank you Megan for giving Dave the opportunity to work with you. We are glad that he kept you in the loop regarding the service being done on your QX80. Thank you for your review, we look forward to working with you again.

November 18, 2015

Service info Oil change was within time limit as promised And multiple point inspection very Informative Selection of coffee limited Assistance with coffee More

by Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 14, 2015 -

Kelly INFINITI responded

Hi Mercedes, we are glad to hear that your oil change was completed on time. We appreciate you giving us the opportunity to work with you, please let us know if there is anything else you need from us.

November 17, 2015

I had a wonderful experience. The service desk met me immediately, kept me informed during my entire visit and told me what was being done and then what was done. Discussed the cos More

by robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 14, 2015 -

Kelly INFINITI responded

Thank you for sharing your experience with us Robin. Pleased to hear how helpful the service desk was to you when you first walked in. Providing excellent customer service is very important to us and we are glad that you received that-you deserve it!

November 17, 2015

Service Very good experience. I would recommend Kelly for Infiniti needs. My wife brought her Infiniti in and had a similar experience. I actually can't remem More

by RWILLIAMMCMAHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 14, 2015 -

Kelly INFINITI responded

Your recommendation is truly appreciated RWILLIAMMCMAHON. We are happy that both you and your wife have had good experiences with us. Thank you for your review, we look forward to working with you and your wife again soon.

November 17, 2015

your service person named adam was very friendly and helpful because it was apparent that the dealership is being run in a user friendly manner and does not make it an ordeal to visit and do business. More

by ALLENMARIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
November 17, 2015

service While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the m More

by janismsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy Herlihy, David Petillo, Victor Chaves
Dec 14, 2015 -

Kelly INFINITI responded

Hi janismsm, we certainly are happy to hear someone picked you up-route 114 is busy to say the least! Thank you for writing your review, have a great day.

November 16, 2015

Great job! The reception staff and service representative were very helpful and friendly. Service was completed and my car washed and returned well within the pr More

by Chuck L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Herlihy, Irene Gesnaldo, Victor Chaves
Nov 27, 2015 -

Kelly INFINITI responded

We are happy to hear that Chuck! Your satisfaction means a lot to us and we are glad that your experience here was so great. Thank you for taking the time to write your review, have a nice day.

November 16, 2015

M37X regular service, oilk change, air filter, cabin filter As always Kelly has taken excellent care of my cars. Kelly has been servicing my previous I35 and my current M37X since 2004. Always good service an More

by BRUCE.LEVINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
November 15, 2015

stopped in for a quick look of a noise from the rr wheel The service tech Dave Petillo, looked at the wheel, and got the car in to be evaluated at the same time he located me a loaner and in 15 minutes I wa More

by DMATHEWS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 27, 2015 -

Kelly INFINITI responded

Thank you for your kind review on Dave DMATHEWS2. We appreciate hearing how smooth your visit with us went. Please let us know if there is anything else Dave or anyone at Kelly Infiniti can do for you.

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