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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

December 17, 2015

Most recent visit I brought my G37 in for a couple of minor issues. I love the convenience of being able to drive into the Service Center when I was in the area. The More

by JACKIE.POLIMENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Gildart
Dec 22, 2015 -

Kelly INFINITI responded

Happy to hear how convenient your visit with us was Jackie. We are more than happy to help! Pleased to know that your G37 was taken care of.

December 17, 2015

great customer service everyone at dealership friendly, very helpful, fair, The waiting area was clean and comfortable and I enjoyed my hour relaxing and watching tv. thank More

by LAUGHLIN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Figueroa
Dec 22, 2015 -

Kelly INFINITI responded

Thank you LAUGHLIN5! We are glad that you received such great customer service. Happy to hear that you enjoyed the waiting room as well.

December 16, 2015

DEPENDABLE AND FRIENDLY The service department was excellent in every way. It was very informative ,fast and quality service ,very good attitude and respectful . I RECOMMEN More

by E.FALARAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 22, 2015 -

Kelly INFINITI responded

Hi E.FALARAS, pleased to hear about your experience with the service department. We appreciate your recommendation and look forward to working with you again in the future.

December 15, 2015

SERVICE GREAT JOB, VERY TIME I COME TO SERVICE DEPARTMENT, , THEY TREAT ME LIKE A VERY IMPORTANT PERSON, SERVICE DEPARTMENT IS VERY FRIENDLY, AND EASY TO TALK More

by VITOS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo, Adam Figueroa
Dec 22, 2015 -

Kelly INFINITI responded

Glad to hear that VITOS14! We always want you to be treated that way, please let us know if there is anything else we can do for you.

December 14, 2015

Comments / Service / 12/12/2015 I've been dealing with Kelly Infinity (Service-Only) for about seven years and have always found the Service Department to be : Friendly , Courteous , More

by AKALDES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Figueroa
Dec 21, 2015 -

Kelly INFINITI responded

Thank you for your loyalty AKALDES. Our service team greatly appreciates your commitment and are more than happy to be working with you. Thanks for your review on Adam and the entire service team. Have a great day.

December 14, 2015

Very thorough and very professional The repair technicians were outstanding and very comprehensive. Since I will buy a new car soon this dealership has always cared significantly about m More

by KEN.MALAMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Kelly INFINITI responded

Thanks Ken! We're pleased to hear how helpful the repair techs were to you. We look forward to working with you again.

December 14, 2015

Overview of first service visit Greeting was cordial. Required work was explained to me. Estimate of time required was offered. Work was done well and on time. Checkout and pickup wa More

by RUBYLOLA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 21, 2015 -

Kelly INFINITI responded

Pleased to hear your first service visit went well Ruby. We're glad that service made sure that they explained everything to you in detail. Thank you for your review, please let us know if you have any other questions.

December 11, 2015

Kelly does make it easy Came in for a software update to the DAS system on my Q50. Was able to wait for it versus leaving it for a couple of hours. Work was done very efficie More

by JimfromArlington
Recommend Dealer
Yes
Employees Worked With
David Petillo
Dec 21, 2015 -

Kelly INFINITI responded

Thanks for sharing with us Jim. We're glad to know the software update on your Q50 was completed efficiently. We hope to have the chance to work with you again, take care Jim.

December 11, 2015

enjoyable experience In my last two service visits I was assigned to Adam Figueroa He performed admirably in taking perfect care of my vehicle with genuine sincerety More

by PUCCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 21, 2015 -

Kelly INFINITI responded

We're pleased to hear how helpful Adam was to you PUCCIA. It is great to know that he has taken care of you on multiple occasions and provided you with all the information you need.

December 11, 2015

Car under warranty and dealer tried to charge two hrs labor Kelly Dealer tried to get approval for two hours of diagnostic work on my G37x that had only 22k miles. In the end they fixed problem and billed infin More

by DMOLHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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