Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Most recent visit I brought my G37 in for a couple of minor issues. I love the convenience of being able to drive into the Service Center when I was in the area. The I brought my G37 in for a couple of minor issues. I love the convenience of being able to drive into the Service Center when I was in the area. The issues were attended to immediately and efficiently. More
great customer service everyone at dealership friendly, very helpful, fair, The waiting area was clean and comfortable and I enjoyed my hour relaxing and watching tv. thank everyone at dealership friendly, very helpful, fair, The waiting area was clean and comfortable and I enjoyed my hour relaxing and watching tv. thank you More
DEPENDABLE AND FRIENDLY The service department was excellent in every way. It was very informative ,fast and quality service ,very good attitude and respectful . I RECOMMEN The service department was excellent in every way. It was very informative ,fast and quality service ,very good attitude and respectful . I RECOMMENDED. AND I TRUST IT. More
SERVICE GREAT JOB, VERY TIME I COME TO SERVICE DEPARTMENT, , THEY TREAT ME LIKE A VERY IMPORTANT PERSON, SERVICE DEPARTMENT IS VERY FRIENDLY, AND EASY TO TALK GREAT JOB, VERY TIME I COME TO SERVICE DEPARTMENT, , THEY TREAT ME LIKE A VERY IMPORTANT PERSON, SERVICE DEPARTMENT IS VERY FRIENDLY, AND EASY TO TALK TO. More
Comments / Service / 12/12/2015 I've been dealing with Kelly Infinity (Service-Only) for about seven years and have always found the Service Department to be : Friendly , Courteous , I've been dealing with Kelly Infinity (Service-Only) for about seven years and have always found the Service Department to be : Friendly , Courteous , Professional , and very accommodating . Initially I dealt with C.J.Breen . Since he has been appointed to the Nissan Dealership in Beverly , I seem to encounter Adam Figueroa . He is VERY professional and I am VERY comfortable with him . More
Very thorough and very professional The repair technicians were outstanding and very comprehensive. Since I will buy a new car soon this dealership has always cared significantly about m The repair technicians were outstanding and very comprehensive. Since I will buy a new car soon this dealership has always cared significantly about me and my needs More
Overview of first service visit Greeting was cordial. Required work was explained to me. Estimate of time required was offered. Work was done well and on time. Checkout and pickup wa Greeting was cordial. Required work was explained to me. Estimate of time required was offered. Work was done well and on time. Checkout and pickup was prompt and pleasant. More
Kelly does make it easy Came in for a software update to the DAS system on my Q50. Was able to wait for it versus leaving it for a couple of hours. Work was done very efficie Came in for a software update to the DAS system on my Q50. Was able to wait for it versus leaving it for a couple of hours. Work was done very efficiently and I was out of there in just about 1 hour. More
enjoyable experience In my last two service visits I was assigned to Adam Figueroa He performed admirably in taking perfect care of my vehicle with genuine sincerety In my last two service visits I was assigned to Adam Figueroa He performed admirably in taking perfect care of my vehicle with genuine sincerety ,care and courtesy. His explanations were clear and concise regarding the work done and the charges involved More
Car under warranty and dealer tried to charge two hrs labor Kelly Dealer tried to get approval for two hours of diagnostic work on my G37x that had only 22k miles. In the end they fixed problem and billed infin Kelly Dealer tried to get approval for two hours of diagnostic work on my G37x that had only 22k miles. In the end they fixed problem and billed infinity for work performed but felt they were trying to take advantage of me. More