Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Engine light went on I stopped in without an appointment. Victor said he would be glad to service me but it might take a few minutes. He was most efficient. The car was I stopped in without an appointment. Victor said he would be glad to service me but it might take a few minutes. He was most efficient. The car was serviced much to my satisfaction. More
Rear brake repair When I dropped my car off for repair the dealership was very busy, the service technician was able to log in my vehicle in a very timely manner. He t When I dropped my car off for repair the dealership was very busy, the service technician was able to log in my vehicle in a very timely manner. He took my cel phone number and said he would call with results of their analysis. He called, told me the problem and recommended repair and how much it would cost. he told me the time it would be ready and it was ready, washed and vacuumed at the time specified. In addition he was able to apply a 10% discount on the invoice. All in all it was a very good experience. More
Service and New Car Lease Have been getting my vehicles serviced at Kelly since 2005. They are straight-forward, accommodating and do quality work. I have purchased 2 vehicles Have been getting my vehicles serviced at Kelly since 2005. They are straight-forward, accommodating and do quality work. I have purchased 2 vehicles there and leased a third. The leased vehicle is approaching the end of term. I worked with the sales team during this service visit to review my options. They were also straight-forward and accommodating. I would recommend this dealer to anyone interested in Infiniti for all your vehicle needs. More
Great place with great people Came in with a ton of worries and issues I was having with my car, went in and got a ton of help, reassurance and advice. Left feeling great and so mu Came in with a ton of worries and issues I was having with my car, went in and got a ton of help, reassurance and advice. Left feeling great and so much calmer about everything. Just extremely helpful and nice people. Will probably never go anywhere else for service or future purchases. More
Brake and drive train service David was awesome - when I picked up my car the belts were squeaking -David pulled can my car back in - told me to take the loaner again and he would David was awesome - when I picked up my car the belts were squeaking -David pulled can my car back in - told me to take the loaner again and he would deliver my car to my home when it was finally ready. More
Replace a very expensive timing cgain Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me when I had questions and concerns. More
Best service center! Ive owned several cars and the service at kelly infiniti is best, they are friendly and they know what they are doing, i recomend this place to my fri Ive owned several cars and the service at kelly infiniti is best, they are friendly and they know what they are doing, i recomend this place to my friends More
Nothing but praise! I have been buying or leasing from Kelly Infiniti since 1998. The service is top notch and the facilities are the best. I can't say enough good abou I have been buying or leasing from Kelly Infiniti since 1998. The service is top notch and the facilities are the best. I can't say enough good about the experience I have had there, Lisa Avola is the general manager and she treats me more like a friend than just a customer. Besides the fact that driving an Infiniti is a pleasure, what else can I say? Dave Petillo was my service contact and his attention to detail was unprecedented. He also treated me with respect. I am recuperating from back surgery and they all went out of their way to help me in what ever way they could. More
Excellent Honest, efficient, and timely, I can say I truly have never left unsatisfied, from the basic oil change to the larger engine work, I always received a Honest, efficient, and timely, I can say I truly have never left unsatisfied, from the basic oil change to the larger engine work, I always received a fair deal and thorough attention to the details. More
First Oil Change with Infiniti When it comes to service, the Kelly family always meets my expectations. When I had Nissan their service was great but now with Infiniti, the service When it comes to service, the Kelly family always meets my expectations. When I had Nissan their service was great but now with Infiniti, the service is amazing, didnt make an appointment, showed up and less than 1 hour the whole service was complete. Thanks! More