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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

January 07, 2016

Engine light went on I stopped in without an appointment. Victor said he would be glad to service me but it might take a few minutes. He was most efficient. The car was More

by BLACK.JOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Jan 08, 2016 -

Kelly INFINITI responded

Glad that you were able to stop by at your convenience BLACK.JOEL. Thank you for working with Victor, we're happy to hear how helpful he was.

January 07, 2016

Rear brake repair When I dropped my car off for repair the dealership was very busy, the service technician was able to log in my vehicle in a very timely manner. He t More

by JEDAGOSTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Jan 11, 2016 -

Kelly INFINITI responded

That's great to hear JEDAGOSTINO! We're glad that Adam was able to accommodate you, especially during a busy time of day. Happy to know that he kept you in the loop regarding the rear brake repair. Thank you for sharing your experience with us, have a great day.

January 07, 2016

Service and New Car Lease Have been getting my vehicles serviced at Kelly since 2005. They are straight-forward, accommodating and do quality work. I have purchased 2 vehicles More

by Tim from North Andover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irene Gesnaldo, James Clements, David Petillo, Victor Chaves
Jan 08, 2016 -

Kelly INFINITI responded

Thanks Tim! We're glad that you have been so committed to us over the past decade, it's great that you receive great service each time. We appreciate your recommendation, thanks again Tim.

January 04, 2016

Great place with great people Came in with a ton of worries and issues I was having with my car, went in and got a ton of help, reassurance and advice. Left feeling great and so mu More

by KAYCHA.ROJAS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo, Chris King
Jan 06, 2016 -

Kelly INFINITI responded

We're glad that b you are now worry-free KAYCHA.ROJAS14! Happy that you left feeling confident with the service and the care you received. We look forward to seeing you again.

January 02, 2016

Brake and drive train service David was awesome - when I picked up my car the belts were squeaking -David pulled can my car back in - told me to take the loaner again and he would More

by SSCIAUDONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
Jan 06, 2016 -

Kelly INFINITI responded

Glad to hear that SSCIAUDONE. Thank you for sharing your feedback with us and giving David the opportunity to work with you. We're happy to know that he took great care of you during your service visit.

January 01, 2016

Replace a very expensive timing cgain Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me More

by LYNFED57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2016 -

Kelly INFINITI responded

That is awesome to hear LYNFED57! So glad that Scott took great care of you and answered all your questions.

January 01, 2016

Best service center! Ive owned several cars and the service at kelly infiniti is best, they are friendly and they know what they are doing, i recomend this place to my fri More

by RAFFYMOREL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico DeSilva, Victor Chaves
Jan 06, 2016 -

Kelly INFINITI responded

Thank you RAFFYMOREL! Happy to hear that you always receive great service with us, we appreciate the recommendation. Look forward to doing business with you again.

December 31, 2015

Nothing but praise! I have been buying or leasing from Kelly Infiniti since 1998. The service is top notch and the facilities are the best. I can't say enough good abou More

by ANDYA41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Petillo
Dec 31, 2015 -

Kelly INFINITI responded

Nothing but praise is what we love to hear Andy! We appreciate your loyalty to us-doing business with us over the past 17 years is quite the dedication. Thank you for taking the time to share you feedback with us, have a happy New Year.

December 31, 2015

Excellent Honest, efficient, and timely, I can say I truly have never left unsatisfied, from the basic oil change to the larger engine work, I always received a More

by PATTYGRAVALLESE
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 31, 2015 -

Kelly INFINITI responded

We strive to be that way Patty! Happy that you received great service and a great deal from our service team. Happy New Year.

December 30, 2015

First Oil Change with Infiniti When it comes to service, the Kelly family always meets my expectations. When I had Nissan their service was great but now with Infiniti, the service More

by MNAVARRO113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Dec 31, 2015 -

Kelly INFINITI responded

So glad that hear that MNAVARRO113. We always want to go above and beyond for our customers and make sure they're happy. Thank you for the review, happy New Year.

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