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Kelly INFINITI
Danvers, MA
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,073 reviews
January 12, 2016
MY over all experience here it's always good . This Infiniti dealership is very good when it comes to mechanical services and costumer service. And my service advisor always takes good care of me This Infiniti dealership is very good when it comes to mechanical services and costumer service. And my service advisor always takes good care of me ! More
by IDELMY2
Verified CustomerEmployees Worked With
David Petillo
January 12, 2016
Worth every penny Whether or not the purchase of a new car is a good investment is as much about service after the sale as it is choosing the right car. My first I Whether or not the purchase of a new car is a good investment is as much about service after the sale as it is choosing the right car. My first Infiniti purchase was in 1997. Bought a new Q 45 for, well, $45,000 dollars. Still own and drive it everyday. It has a quarter million miles on it and drives like a bullet. Based on that very positive experience we tried a 2014 Q 50s. Wow. What a car. The technology and drivability is really stunning. As with many new models the car had a nagging issue that turned out to be a hard to find engine vacuum leak. Finding the problem took several months and 10 or so service appointments. With that kind of experience you might expect me to have a negative feeling about the car and the manufacturer in general. In fact the opposite was true. Kelly Infiniti treated me like a partner in the challenge of getting the car fixed and spared no effort or expense making sure we didnt suffer because our car was constantly in the shop. After it was fixed we really fell in love with the car and continued to have an extremely positive experience every time we have it serviced at Kelly. I have yet to find the limit to which this team is willing to go to make things right. Making a good investment in a car is a tricky business. My old Q45 has cost me, to date, 18 cents a mile to drive. But it would never have gotten this far without a great service partner like I have at this dealership. At Kelly the extre expense of servicing my car at the dealership has always been more than made up by how quickly and correctly they fix the problem. When you drive a car for 20 years you also appreciate the importance of original parts. They really last a lot longer than the cheaper alternatives. These virtues have saved my both time, money, and contributed to the safety of my car over the long run. Suffice it to say Im a life long fan. Randy Johnson More
by TOPNOTE
January 09, 2016
service Victor was very helpful and kept me up to date on status of car while being worked on. Pleasure to deal with and was not without vehicle for a long pr Victor was very helpful and kept me up to date on status of car while being worked on. Pleasure to deal with and was not without vehicle for a long priod of time More
by len_jackson
Employees Worked With
Victor Chaves
January 09, 2016
Great Experience Adam and the team continue to do great work and make it easy. Good communication, efficient, professional, courteous and fair. What else can one expec Adam and the team continue to do great work and make it easy. Good communication, efficient, professional, courteous and fair. What else can one expect? More
by SHICK
Employees Worked With
Adam Figueroa
January 09, 2016
Dave Petillo -- Thanks very much for the great service .. Dave - You did an excellent job on my car and thank you, for great service ...That's why is great to have professional and a caring people like you Dave - You did an excellent job on my car and thank you, for great service ...That's why is great to have professional and a caring people like you working for Kelly Infiniti :) More
by CAMILLE.NICHOLS
Employees Worked With
David Petillo
January 08, 2016
Efficient! Adam was great and professional. Irene and Adam were fantastic. They were very professional and they got right to the problem. I was out in 45 minutes during a busy period. Irene and Adam were fantastic. They were very professional and they got right to the problem. I was out in 45 minutes during a busy period. More
by PARCE7
Employees Worked With
Irene, Adam Figueroa
January 08, 2016
Adam in the service dept This was the best experience I've ever had at a dealership. Adam is professional and very courteous and did an excellent job taking care of my g37x. I This was the best experience I've ever had at a dealership. Adam is professional and very courteous and did an excellent job taking care of my g37x. If you're not an Infiniti customer or don't own an Infiniti you should; however this should be the only dealership you buy from. Adam thanks again. More
by THOLLOW362
Employees Worked With
Andy Short, Adam Figueroa, Nico DeSilva
January 07, 2016
Thorough service I was told my service (oil change and check tire pressure) would take about an hour. It was a little longer, but I appreciated the fact that they took I was told my service (oil change and check tire pressure) would take about an hour. It was a little longer, but I appreciated the fact that they took their time examining the tires to make sure that there wasn't a leak. More
by KARENBOSTON66
Employees Worked With
David Petillo
January 07, 2016
Experience was wonderful as always. Top notch service!!! Service is always excellent. The car is inspected, vacuumed and washed. They put my winter matts in for me at no extra charge. Employees always go o Service is always excellent. The car is inspected, vacuumed and washed. They put my winter matts in for me at no extra charge. Employees always go out of there way to make you comfortable. More
by LORIANTON3
Employees Worked With
Not sure but he was excellent. Was there Monday 1/4/15 at approx 10:30am.
January 07, 2016
I highly Recommend my salesman, Niko DeSilva Niko went above and beyond to get my car to me as promised despite problems created by the finance person at the dealership. He worked hard to gain my Niko went above and beyond to get my car to me as promised despite problems created by the finance person at the dealership. He worked hard to gain my confidence and despite a few bumps in the road, he scrambled to make it happen & meet my needs. Niko was very professional & curious, always a gentleman. He worked hard to get me the deal I wanted. Niko understood my needs & concerns and performed at 110%. He was more concerned that I was pleased with the outcome. I can say that Niko is trustworthy & honest. He was always professional & transparency I wish Niko success as he clearly is a true sales professional. More
by CDESOUSA
Employees Worked With
Nico DeSilva
