Kelly INFINITI

Servicing my 2013 JX 35 Excellent service overall. All repairs done under warranty. Repairs were done thoroughly and completed in a timely manner. All service staff were curt Excellent service overall. All repairs done under warranty. Repairs were done thoroughly and completed in a timely manner. All service staff were curtious and extremely helpful. This is the best service experience I have ever had. More

M45s service Came in for an oil change and tire mount and balance. Spoke with Adam, who was professional and knowledgable. If Adam can receive an award or recognit Came in for an oil change and tire mount and balance. Spoke with Adam, who was professional and knowledgable. If Adam can receive an award or recognition please make sure that it happens. Thank you. More

Service is always great! The way the service center is set up, it has always been a pleasurable experience. The staff is informed, friendly and efficient. Certainly the b The way the service center is set up, it has always been a pleasurable experience. The staff is informed, friendly and efficient. Certainly the best service center I have dealt with in my career. More

Excellent Service I came in for regular Oil change service, Adam updated me on all the items checked on the car, and any potential work the should be scheduled. Very p I came in for regular Oil change service, Adam updated me on all the items checked on the car, and any potential work the should be scheduled. Very professional, fast service. More

Great Experience! I came in for a regular oil change, and was quickly greeted in a friendly and professional manner. I waited and was pleasantly surprised when my car I came in for a regular oil change, and was quickly greeted in a friendly and professional manner. I waited and was pleasantly surprised when my car was ready within 30min. The car had been washed and vacuumed, and there was bottled water and mints on the front seat. The customer service is outstanding! More

Great Experience Great experience. I would recommend James and the dealership to anyone. I didn't feel rushed or pressured and they made it more of a relaxed experien Great experience. I would recommend James and the dealership to anyone. I didn't feel rushed or pressured and they made it more of a relaxed experience which helped me make the right decision in the end. It was a much better experience when comparing to any other dealership. I would shop with Kelly Infiniti again. More

Always a good experience This review covers the last several visits as it took a few to resolve the issue. I worked with Dave Petillo who has been wonderful. He took the ti This review covers the last several visits as it took a few to resolve the issue. I worked with Dave Petillo who has been wonderful. He took the time to follow up with the Infinity Dealer from which your dealership got my car in order to resolve my issue. He always takes good care of my issues, communicates regularly on status and is always professional, courteous and prompt. More

It was fast, courteous and always professional. Always a great experience with very friendly people. It was fast, courteous and always professional. I like when they explain what was done and also Always a great experience with very friendly people. It was fast, courteous and always professional. I like when they explain what was done and also when you do the complimentary complete check up when you come for oil change. More

Oil change and maintenance Went to get oil change on a Saturday afternoon, and I was told that it would be a little more than an hour until my car would be ready. I was called w Went to get oil change on a Saturday afternoon, and I was told that it would be a little more than an hour until my car would be ready. I was called within 45 minutes to tell me my car was ready for pickup. Adam was extremely helpful and even informed me of the four free services I had on credit since purchasing my car there in October, which was an awesome surprise that I hadn't known about. Got my car back after it had been put through the car wash -- it had a complimentary bottle of water and Kelly mints in my cup holder. Thanks for the great experience! I've had too many awful ones in the past so this was an awesome change for me. ?? More