Kelly INFINITI

In & Out in 2Hrs I came in for an oil and filter change. Adam Figueroa stopped in the waiting room to tell me that my rear brakes were worn, and I needed new pads,plu I came in for an oil and filter change. Adam Figueroa stopped in the waiting room to tell me that my rear brakes were worn, and I needed new pads,plus the rotors had to be turned. I told him if they could everything in "2" hours....OK. They did a terrific job and the car was ready as promised in 2 Hrs. More

Above and beyond I always bring my car to Infiniti for any services due to the high level of customer service I always receive in the service department. The service M I always bring my car to Infiniti for any services due to the high level of customer service I always receive in the service department. The service Manager is awesome and always takes great care of me and keeps me updated while my car is there for service. I was in a pickle this week with my car and Dave took excellent care of me and really went above to help me when i needed it. And if he is unavailable for any reason anyone such as Nick always make sure I am helped and happy when I come to pick up my car. Just wanted to say thanx to all in the service department! Jose the sales manager is awesome anytime he sees that I am there for service always comes and checks in says hi and to see if there's anything else he can do to help! More

Best service Everyone is so friendly and helpful. I had the best experience at service and they even washed my car. I will recommend to everyone I know. Adam we Everyone is so friendly and helpful. I had the best experience at service and they even washed my car. I will recommend to everyone I know. Adam went out of his way to make us feel welcome. More

Informative as you wait Although a drag to wait for your car to be serviced Adam Figueroa at Kelli Infiniti of Danvers was courteous and informative throughout the wait. Although a drag to wait for your car to be serviced Adam Figueroa at Kelli Infiniti of Danvers was courteous and informative throughout the wait. More

I do like that sirvice at Infiniti as I said it is a great dealership and service at Infiniti center So I am going to recommend my friends for your great service and responsible for you as I said it is a great dealership and service at Infiniti center So I am going to recommend my friends for your great service and responsible for you are doing More

Tire replacement Friendly, prompt, completed service. I had tire with nail in it replaced. Infiniti roadside assistance called night prior was timely and efficient in Friendly, prompt, completed service. I had tire with nail in it replaced. Infiniti roadside assistance called night prior was timely and efficient in putting on spare. More

Servicing my 2011 FX35 Excellent service. The staff was helpful, friendly and courteous. They went above and beyond to help service my car. I highly recommend this Infini Excellent service. The staff was helpful, friendly and courteous. They went above and beyond to help service my car. I highly recommend this Infiniti dealership. More

Great Experience Great service, went above and beyond. Victor was very informative, courteous and polite. He kept in constant communication with updates. No pressure Great service, went above and beyond. Victor was very informative, courteous and polite. He kept in constant communication with updates. No pressure for things I didn't need and the car looked amazing when picked it up. The receptionist was also fantastic. More

Seamless Service Greeted immediately by Adam. Stopped by the front desk to say hi, then off to the quiet waiting room. Only got into a second chapter in my book, and Greeted immediately by Adam. Stopped by the front desk to say hi, then off to the quiet waiting room. Only got into a second chapter in my book, and my car was ready! More