Back

Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
Contact Dealership

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,073 reviews

August 31, 2023

I recently had the pleasure of working with Eric Alterio, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, More

by Jennschneider915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Kelly INFINITI responded

Hi Jenn! First, we just wanted to reach out and say how much we appreciate you sharing this extremely thoughtful review with us! Second, congratulations on your new INFINITI Q50! It is so great to see that you had the opportunity to work with Eric as well as Lisa, Josh and Mike and that they all took such great care of you. Eric has been with us for almost six years now and has become a major asset, so we are so happy to see that he really went above and beyond to make sure all your questions were answered and that you had a top-notch experience! Again, thank you so much, Jenn! We will be sure to pass this along to Eric and the team!

August 30, 2023

Alexa holland was our salesperson At Kelly Infiniti. she’s by far the best in the business… we hammered out a deal with ease on my wife’s new 2023 qx60 sensory…this was the quickest and fastest deal that More

by 78PAULMITCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
Aug 31, 2023 -

Kelly INFINITI responded

Hi Paul and Nancy! We just wanted to reach out and say thank you both so much for this thoughtful review! It is great to see that you had an excellent time working with Alexa and that she took excellent care of you from start to finish! Enjoy your INFINITI QX60 (awesome car!)

August 30, 2023

Alexa is by far the best in the business …. We were able to hammer out a deal on my wife’s new 23 qx60 sensory the smoothest and fastest by far in any dealership we’ve ever dealt with….thank yo More

by 78PAULMITCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
Aug 31, 2023 -

Kelly INFINITI responded

Wow thank you so much, Paul! We are so happy to see that you and your wife had such an awesome time working with Alexa and that she helped get your wife into a 2023 QX60 Sensory! We really cannot thank you enough for taking the time to share this with us - we will be sure pass this along to Alexa!

August 26, 2023

It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan and Aleks
August 25, 2023

Great company to purchase a vehicle from . The staff is very helpful and knowledgeable . I definitely recommend Kelly INFINITI for everyone looking for a vehicle. More

by Victoria p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Aug 25, 2023 -

Kelly INFINITI responded

Congratulations, Victoria! We are so glad that you had an excellent experience buying your new INFINIT and that Lisa, Roman, and Cong all took such great care of you! We really cannot thank you enough for your recommendation! Take care, Victoria!

August 24, 2023

Infiniti in Danvers is easy to work with. They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil ch More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria in reception.
August 23, 2023

I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s More

by lugucc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Aug 24, 2023 -

Kelly INFINITI responded

Wow thank you so much for this, lugucc! We are so happy to know that over the years, you continue to have great experiences and Lisa always makes sure you are well taken care of! Customers like yourself always make our day - we will be sure to pass this along to Lisa and the team! Thank you again, lugucc, we really appreciate your loyalty!

August 20, 2023

Kelly INFINITI is highly recommended to my family and friends. The service department always goes above and beyond my expectations. Nick in service always has the vehicle completed when promised, which i More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Kelly Infiniti is highly recommended to friends and family. Their service department gets it right the first time. Jim,Nick andPete are very knowledgeable and accommodating when it comes to servicing y More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
August 18, 2023

Nick and the service team are top notch. Hands down the most professional, punctual, honest, and courteous group I have had the privilege to work with. I will only come here to get my car se More

by mb5431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...