Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I recently had the pleasure of working with Eric Alterio, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, Eric went above and beyond to make my car-buying experience smooth, enjoyable, and hassle-free. First and foremost, Eric's commitment to locating the perfect Infiniti Q50 for me was truly remarkable. He listened attentively to my preferences and tirelessly scoured their inventory to find a gorgeous Q50 that met all my requirements. His dedication and patience in this aspect were commendable, and it was evident that he genuinely cared about finding the right car for me. One of the most impressive aspects of my experience with Eric was his lightning-fast paperwork preparation and processing. In less than 24 hours, he had all the necessary documents ready and streamlined for a seamless transaction. This level of efficiency is a testament to his professionalism and dedication to his customers. Upon arriving at the dealership, I was delighted to find that Eric had the car impeccably detailed and ready for a test drive. It was clear that he takes pride in delivering not just a car, but an exceptional overall experience. His warm smile and respectful demeanor immediately put me at ease, and he took the time to explain every step of the process, ensuring I felt comfortable throughout. Eric's extensive knowledge of the 2023 Q50 was evident as he walked me through all the new features and technology. He patiently answered all of my questions and ensured that I understood every detail about my new vehicle. His expertise in Infiniti products is truly impressive, and it's evident that he is passionate about what he does. Throughout the entire process, Eric was incredibly responsive and courteous. He consistently went the extra mile to make sure I felt valued as a customer. His genuine and caring nature sets him apart, and it's clear that he values the satisfaction and happiness of his customers above all else. To top off the exceptional experience, Eric personally delivered the car to my home, making the entire process even more convenient and stress-free. This level of dedication to customer service is rare and greatly appreciated. I will wholeheartedly recommend Eric Alterio to all my family and friends in need of a new car. His expertise, genuine care for his customers, and unwavering commitment to providing an outstanding car-buying experience make him a standout in the industry. Eric's dedication and professionalism at Kelly Infiniti of Danvers made me a loyal customer, and I am grateful for his exceptional service. More
Alexa holland was our salesperson At Kelly Infiniti. she’s by far the best in the business… we hammered out a deal with ease on my wife’s new 2023 qx60 sensory…this was the quickest and fastest deal that she’s by far the best in the business… we hammered out a deal with ease on my wife’s new 2023 qx60 sensory…this was the quickest and fastest deal that we’ve dealt with in any dealership…see Alexa for your new Infiniti…u can thank me later…Thanks Alexa for everything Paul and Nancy 👍🏻👍🏻😃😃 More
Alexa is by far the best in the business …. We were able to hammer out a deal on my wife’s new 23 qx60 sensory the smoothest and fastest by far in any dealership we’ve ever dealt with….thank yo We were able to hammer out a deal on my wife’s new 23 qx60 sensory the smoothest and fastest by far in any dealership we’ve ever dealt with….thank you Alexa for everything much appreciated 👍🏻👍🏻😀😀…who ever goes to Kelly Infiniti please make sure to see Alexa holland she well take good care of you More
It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. More
Great company to purchase a vehicle from . The staff is very helpful and knowledgeable . I definitely recommend Kelly INFINITI for everyone looking for a vehicle. The staff is very helpful and knowledgeable . I definitely recommend Kelly INFINITI for everyone looking for a vehicle. More
Infiniti in Danvers is easy to work with. They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil ch They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil change but that is a very important item that needs to be done sooner rather than later. More
I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s service or another purchase. This staff always keeps me coming back. More
Kelly INFINITI is highly recommended to my family and friends. The service department always goes above and beyond my expectations. Nick in service always has the vehicle completed when promised, which i friends. The service department always goes above and beyond my expectations. Nick in service always has the vehicle completed when promised, which is a good thing for people with a busy schedule.. More
Kelly Infiniti is highly recommended to friends and family. Their service department gets it right the first time. Jim,Nick andPete are very knowledgeable and accommodating when it comes to servicing y family. Their service department gets it right the first time. Jim,Nick andPete are very knowledgeable and accommodating when it comes to servicing your vehicle. Thanks Joe More
Nick and the service team are top notch. Hands down the most professional, punctual, honest, and courteous group I have had the privilege to work with. I will only come here to get my car se Hands down the most professional, punctual, honest, and courteous group I have had the privilege to work with. I will only come here to get my car serviced. More