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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

June 18, 2019

Great experience Can not say enough about my car shopping experience at Kelly Infiniti. From making my appointment to the delivery of my car to NH it was a perfect exp More

by Theo1959
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peterson Charles, Bruno Aguilar
Jun 18, 2019 -

Kelly INFINITI responded

We are glad you had a great experience with us, Theo! It is great that everything from making your appointment to the delivery of your car, we're pleased to know that everything went so well! We will be sure to pass your review along to Bruno, Eric, and Peterson. Thanks, Theo!

June 08, 2019

Customer Service Review Just want to thank Frank who greeted me when I drove in. He handled the paper work promptly and professionally. He gave me an estimate of how long th More

by Dizzy, Don 789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Falco
Jun 11, 2019 -

Kelly INFINITI responded

We are pleased to hear that about Frank! It is great that he took such great care of you and made sure to keep you well informed. Thank you for sharing your review with us!

June 02, 2019

Peter was awesome Outstanding customer service and thorough. I know what is needed coming up before winter and the history of all services done on vehicle. Peter was ve More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Kelly INFINITI responded

Thank you, Mario! We're glad that Peter was so helpful and took great care of your vehicle. We will be sure to pass this review along to Peter!

May 30, 2019

New tire I went in without an appt because my tire needed air. They were all more than welcoming and assured me they’d take care of it and they did. More

by lugucc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019

Excellent service experience! My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the More

by SANDLER.KELLI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman, Frank Falco
May 20, 2019

Oil change Ryan let me know that during the inspection they found a problem that didn’t need to be fixed right away just monitored for the Tim being. Was in an More

by Bac2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
May 24, 2019 -

Kelly INFINITI responded

On behalf of Ryan, thank you for sharing this review with us! We're glad that he took great care of you and your car!

May 15, 2019

First experience at service on my first Infiniti :) Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my More

by Newqx60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Kelly INFINITI responded

We are glad to hear that Pete took such great care of you! Pleased to know that you know have a go-to person here to contact when you have any service question. Thank you for sharing your review with us!

April 26, 2019

16 year customer My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of t More

by G35sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
April 14, 2019

Oil change, service check Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman, Ryan Seely
Apr 18, 2019 -

Kelly INFINITI responded

It is great to hear that, Bruce! We are glad that the service done on your car was excellent and your car runs like it is brand new! We are more than happy to have you as a dedicated customer! Thank you, Bruce!

April 12, 2019

Top Notch Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered q More

by Joytoknow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Apr 18, 2019 -

Kelly INFINITI responded

Those are all the qualities that you deserve from us! We are glad that you received top notch service from Ryan as well as the service department. Thank you for sharing!

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