Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
Great experience Can not say enough about my car shopping experience at Kelly Infiniti. From making my appointment to the delivery of my car to NH it was a perfect exp Can not say enough about my car shopping experience at Kelly Infiniti. From making my appointment to the delivery of my car to NH it was a perfect experience More
Customer Service Review Just want to thank Frank who greeted me when I drove in. He handled the paper work promptly and professionally. He gave me an estimate of how long th Just want to thank Frank who greeted me when I drove in. He handled the paper work promptly and professionally. He gave me an estimate of how long the service would take and followed up with a call when it was ready to go. He did a great job More
Peter was awesome Outstanding customer service and thorough. I know what is needed coming up before winter and the history of all services done on vehicle. Peter was ve Outstanding customer service and thorough. I know what is needed coming up before winter and the history of all services done on vehicle. Peter was very personable and professional. More
New tire I went in without an appt because my tire needed air. They were all more than welcoming and assured me they’d take care of it and they did. I went in without an appt because my tire needed air. They were all more than welcoming and assured me they’d take care of it and they did. More
Excellent service experience! My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the status of my vehicle. The service manager (Matt) was so kind and helpful upon pick up, answering all remaining questions and also taking the time to help me set up my blue tooth which I was having trouble doing. Thanks for the great experience! More
Oil change Ryan let me know that during the inspection they found a problem that didn’t need to be fixed right away just monitored for the Tim being. Was in an Ryan let me know that during the inspection they found a problem that didn’t need to be fixed right away just monitored for the Tim being. Was in and out fairly quickly More
First experience at service on my first Infiniti :) Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my questions and made me feel confident in my choice to go there! More
16 year customer My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of t My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of this. More
Oil change, service check Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. More
Top Notch Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered q Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered question in an easily understood manner Polite More