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Kelly INFINITI
Danvers, MA
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,073 reviews
August 08, 2019
Amazing from start to finish! They welcomed me with our appointment and got me in the car I desired within 2 hours! Very impressed with the service I received from start to finish! They welcomed me with our appointment and got me in the car I desired within 2 hours! Very impressed with the service I received! More
by candi129329
Employees Worked With
Bruno Aguilar
August 05, 2019
Exceptional Customer Service I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress a I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress and the charges incurred. Everyone at the dealership is pleasant, courteous and friendly. More
by Jorge
Employees Worked With
July 29, 2019
Great service I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. More
by Betsy
July 25, 2019
Awesome customer service Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have used the service department for all my services. More
by Car
Employees Worked With
Frank Falco
July 15, 2019
Lifetime Infiniti Customer Between Lisa and Wilson and the service they both provided captured why I will continue to purchase my vehicles through Kelly Infiniti. In particul Between Lisa and Wilson and the service they both provided captured why I will continue to purchase my vehicles through Kelly Infiniti. In particular Wilson was very attentive and was very responsive to all of my families questions and presented to us a fair value for a QX80 without having us feel pressured (have seen this in my prior experiences buying cars outside the Kelly / Infiniti family). I note I plan in the fall to be purchasing another Infiniti and will be requesting Wilson to handle my purchase. More
by Marc.Rizzo
July 12, 2019
Always hadlve a great experience here Been coming here for the past 6 years or so and never had any issues with them. All my services have been honest and quick Been coming here for the past 6 years or so and never had any issues with them. All my services have been honest and quick More
by Xnatar
Employees Worked With
Ryan Seely
June 25, 2019
Excellent Customer Service!!! I spoke with Eric Alterio of Kelly INFINITI. I told him what I was looking for and when I was available to go to dealer for test drive. He made a call I spoke with Eric Alterio of Kelly INFINITI. I told him what I was looking for and when I was available to go to dealer for test drive. He made a call for me spoke to Manager Alex at Kelly Jeep Chrysler. He was very professional and I was treated exceptionally. Thank you Eric for your amazing customer service!!! More
by DD
Employees Worked With
June 24, 2019
Great consumer experience! The customer service was great! Very accommodating. Coke was very pleasant to deal with and provided exceptional service. He exceeded my expectatio The customer service was great! Very accommodating. Coke was very pleasant to deal with and provided exceptional service. He exceeded my expectations in solidifying my purchase. More
by Customer service excellence
Employees Worked With
Kell Falite, Cole Barressi
June 21, 2019
Pricing I really like the Tahoe that I purchased. The sales person was very accommodating and informative. I was prepared to pay the difference between my I really like the Tahoe that I purchased. The sales person was very accommodating and informative. I was prepared to pay the difference between my trade and sale price of the Tahoe but I was told that in order to get that price, I had to finance the vehicle. Not only did I not get to select the lender, but I was not asked for how long I wanted the loan for or was I given a competitive rate of 3.5% as my FICO score of 800+ warrants but got 5%+ interest. Now this is costing me $3900 in interest for a loan that I did not need or want. Not to mention the increase in my auto insurance because I do not hold the title of the vehicle. Spent way too much time pitching warranty. More
by Bowtie
Employees Worked With
Chris King, Wilson Martinez
June 18, 2019
Stay far away!! This place is the biggest scam ever! They approve your credit one week and the next week deny you! When asked why did I suddenly get denied, there res This place is the biggest scam ever! They approve your credit one week and the next week deny you! When asked why did I suddenly get denied, there response is “it’s a finger pointing game.” No one can give me a straight answer! Stay clear of this place!!! More
by 1K.c
Employees Worked With
Peterson Charles, Kell Falite
