Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the reception desk (and each of the highly efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the good fortune to encounter! I am, you might have guessed, a big fan! You will be , as well! More
Fantastic service Ryan, Matt and Lisa are always so friendly and professional. I’m in good hands at Kelly Infiniti every time I go in for service. Ryan, Matt and Lisa are always so friendly and professional. I’m in good hands at Kelly Infiniti every time I go in for service. More
Always professional, courteous and on time. My service rep was punctual and very helpful in getting me in and out. I always like bumping into Lisa Avola as she treats me like a king whenever I am there. S rep was punctual and very helpful in getting me in and out. I always like bumping into Lisa Avola as she treats me like a king whenever I am there. She is one of the reasons I am on my 7th QX80 (QX56 prior to that). Receptionist was very pleasant and friendly. More
I brought my car in a week ago for scheduled service. After conducting a thorough multi- point check/ inspection. A safety issue was found. My service advisor said they would need to keep the car for rep After conducting a thorough multi- point check/ inspection. A safety issue was found. My service advisor said they would need to keep the car for repairs. He immediately put me in a Loaner Vehicle. Due to waiting on parts and bad weather the repairs were delayed. The dealership had my car for one week, but was very helpful and cooperative with great communication throughout the week. my car has not been serviced anywhere else, but Kelly Infiniti since purchased there. It.’s nice to give and receive loyalty. More
Bruno helped in the purchase of my Q50. Very knowledgeable, courteous and professional. We negotiated a deal I was comfortable with. Excellent follow through. Thanks Bruno! knowledgeable, courteous and professional. We negotiated a deal I was comfortable with. Excellent follow through. Thanks Bruno! More
The service is outstanding. Pete was professional and thorough. He followed as he said he would and even replaced the battery in my FOB for free without me asking him to do so. thorough. He followed as he said he would and even replaced the battery in my FOB for free without me asking him to do so. More
Personable, well versed and easy to deal with.Very clean Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product line More
The BEST Dealership around great staff starting from the receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and p receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and providing the best service paying attention to the details when servicing my vehicle ask for Ryan you will not be disappointed!!! I have purchased 3 vehicles here and will keep going back!! More
Just purchased a certified used 2019 Q50 and was very happy with the transaction and the dealer personel I was involved with. My salesperson Keila Giuliani and all the staff I came in contact with were h happy with the transaction and the dealer personel I was involved with. My salesperson Keila Giuliani and all the staff I came in contact with were helpful, friendly, and courteous. I am very pleased with the transaction and would purchase again from them. More
Great experience. My salesman, DeAndre was excellent. No pressure, no hassle. Business Manager was also fantastic. First time purchasing from the Kelly group and probably won’t be my last. Definitely recomm pressure, no hassle. Business Manager was also fantastic. First time purchasing from the Kelly group and probably won’t be my last. Definitely recommend to my family and friends. More