Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
Bruno made me feel at ease and comfortable while going through the sales process. He made sure that all of my needs, wants and concerns were addressed. This made for a very smooth transaction. through the sales process. He made sure that all of my needs, wants and concerns were addressed. This made for a very smooth transaction. More
Very friendly and low pressure sales! DeAndrae was very knowledgeable and answered all our questions. The financial department was a great help, even though we used our own bank. knowledgeable and answered all our questions. The financial department was a great help, even though we used our own bank. More
Just bought a 2020 QX60 and DeAndrae Coke made the process seamless. He was patient, respectful and knowledgeable. First time I’ve ever felt calm during the car buying process. I am now a loyal Inf process seamless. He was patient, respectful and knowledgeable. First time I’ve ever felt calm during the car buying process. I am now a loyal Infiniti customer! Thanks so much! More
I hate going to this dealership and dealing with that service manager by the name of Matt Shafman. Made an appointment over several weeks explained in detail my concerns, only to show up and be told it w service manager by the name of Matt Shafman. Made an appointment over several weeks explained in detail my concerns, only to show up and be told it was an after market remote alarm that was installed In my Q50 that was making the key fobs not work. I previously serviced my car here with the same issues prior with the key fob and the tire sensors they knew the after market remote was installed but yet took my money and charged me to do work that didn’t work. I go there today and they waste my time and tell me it’s the after market remote start that making the key fobs not work. But they took my money prior with same issues this place is such bad business and that service manager Matt Shafman is a crook. When I made the appointment on the phone why did they not ask if I had a after market remote start and save me the time. Every time I visit this dealership its xxxx. They feed you a bunch of nonsense and squeeze as much as they can out of you and if your work is not worth there time they will feed you some stupid excuse and blame it on you. People beware. More
I bought a car from Kelly Infiniti yesterday and had a very good experience. I worked with DeAndrae Coke and it was a pleasure. He is professional, knows the details and made me feel like a valued custo very good experience. I worked with DeAndrae Coke and it was a pleasure. He is professional, knows the details and made me feel like a valued customer. I strongly recommend working with DeAndrae and Kelly Infiniti. More
Just purchased a used car from Bruno at Kelly Infiniti and I was very impressed with the overall level of professionalism and customer service. I would highly recommend Kelly, and Bruno in particular, to and I was very impressed with the overall level of professionalism and customer service. I would highly recommend Kelly, and Bruno in particular, to anyone looking for a quality experience. More
We just purchased a car from Kelly Infinity last week. Our salesperson, Bruno was highly professional and extremely helpful in our purchase. He is extremely pleasant to work with and does not use high Our salesperson, Bruno was highly professional and extremely helpful in our purchase. He is extremely pleasant to work with and does not use high pressure tactic. He takes a personal interest in making sure everything in the purchase was done quickly and efficiently. I would also like to compliment the detailing shop for the beautiful job getting our pre-owned certified QX-50 ready for us. They did a outstanding job. All in all a very good experience and we will be purchasing our vehicles from Kelly's in the future. More
Great customer service and a overall great person. Definitely should go to Bruno in assistance in purchasing your next vehicle he will for sure work w you Definitely should go to Bruno in assistance in purchasing your next vehicle he will for sure work w you More
Just did another lease with Kelly Infiniti. They are really easy to work with and will help you even after the sale. Will continue to lease my cars from here. really easy to work with and will help you even after the sale. Will continue to lease my cars from here. More