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Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

November 16, 2020

Worked with Mr.Coke guy is a miracle worker had bad credit no signer few grand down and got the car I wanted. Great experience More

by Evanskeybu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke, DeAndrae Coke
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Nov 17, 2020 -

Kelly INFINITI responded

That is great to hear! We are happy to know that you had the opportunity to work with DeAndrae and that he was more than helpful in getting you into a new car. Thank you for taking the time to share your experience with us!

November 09, 2020

My sales person was excellent to do business with he, knew the Infiniti product line, and could answer any question that I had. I would not hesitate to recommend him to anybody i know looking for a new I More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shafman, Bruno Aguilar
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Nov 09, 2020 -

Kelly INFINITI responded

Hi Ron! We are pleased to know that you had such a great experience working with Bruno! It is great that he was so helpful and made sure all your questions were answered. Thank you, Ron, for the recommendation! We will be sure to pass this along to Bruno!

November 05, 2020

Almost leave happy and satisfied. The GM, Lisa Avola always gives me the best deals and my salesman, Wilson Martinez was also exceptional in customer service. I always feel like family whenever I go in More

by lugucc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, finance mgr. , Wilson Martinez
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Nov 05, 2020 -

Kelly INFINITI responded

We are so happy to hear that! It is great that both Lisa and Wilson have taken excellent care of you and have made sure you are treated like family. Thank you for taking the time to share your feedback with us! We will be sure to pass this along to Lisa and Wilson!

November 03, 2020

Matt always provides friendly, excellent service and recommendations. He is a gem. I am a long term, loyal customer and am very pleased with Kelly Infiniti. More

by MOE-JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
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Nov 10, 2020 -

Kelly INFINITI responded

On behalf of Matt, thank you, Moe-Joe! We are happy to know that he has always been so helpful and friendly and that you are always well taken care of! We really appreciate your loyalty to us! We will be sure to pass this along to Matt!

October 29, 2020

Very friendly and they did my inspection sticker without appointment. Have been taking my vehicles here for years and they always do the job right. More

by JIMCEDRONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2020 -

Kelly INFINITI responded

Thank you, Jim! We are happy to know that you had such a pleasant experience and that John and Pete took great care of you! We really appreciate you taking the time to share your feedback with us!

October 25, 2020

Thank you to Pete for the excellent service. Pete is always patient and takes his time to explain works performed on my car. Thank you to the service manager, Matt, and the service department is very p More

by Jennifer W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine at service , Matt Shafman
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Oct 27, 2020 -

Kelly INFINITI responded

Hi Jennifer! On behalf of Pete, Matt, Maria, and Jasmine thank you! We are happy to know that you had an excellent experience and both you and your car were well taken care of. We really appreciate you taking the time to share your experience with us!

October 22, 2020

Regular vehicle maintenance, treated like family. Up front hassle free. No unexpected costs. Finished in reasonable time. Real putting consumer first. Met all expectations, no doubt! More

by Pearl50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Oct 22, 2020 -

Kelly INFINITI responded

That is great to hear, Pearl50! We are glad that you had such a pleasant experience and that everyone you worked with took such good care of you. Thank you for taking the time to share your positive feedback with us!

October 15, 2020

Not just an awesome sales man but a great guy! He takes his time and doesn’t force anything on you! Would recommend to anyone! More

by Jakeaubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
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Oct 15, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We are happy to know that you had such a great time working with him and that he was so helpful! We appreciate your recommendation!

October 11, 2020

Always top notch service here. Love the detail of any follow up services. Right on time with updates by phone makes it stress free. Thank you More

by Hankwheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2020 -

Kelly INFINITI responded

That means a lot to us! We are happy to know that you have always experienced top-notch service and that Peter took such good care of you. Thank you for taking the time to share your experience with us!

October 09, 2020

Thanks to Pete Jervinis in the service department the whole experience went very smoothly. It is always a pleasure to work with Pete. Thanks again To Pete! More

by nancy
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2020 -

Kelly INFINITI responded

Hi Nancy! We are happy to know that you had a great experience working with Pete! It is great that he was so helpful and made sure everything ran smoothly. Thank you for taking the time to share your feedback with us!

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