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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

January 06, 2021

Extremely pleased with the service I recently received at Kelly Infiniti for my QX80. Everyone I dealt with, such as Jasmine Hernandez and Stephen Roberts in service were very friendly and professional. Over More

by SJR 1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Hernandez and Stephen Roberts
Jan 06, 2021 -

Kelly INFINITI responded

We are so happy to hear that! It is great to know that everyone including Jasmine, Stephen, Eric, Lisa, and Maria took excellent care of you! We're glad that your overall experience with us was such a positive one and that everyone was so helpful and friendly. Thank you for taking the time to share your feedback with us! We will be sure to pass this along!

December 23, 2020

I’ve been dealing with Kelly Infiniti since 1998 my wife and I have least 16 Infiniti‘s and my daughter has least three infinities I can’t say enough about this dealership both their employees and ownership More

by r.mattivello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney, Matt Shafman, Bruno Aguilar
Dec 24, 2020 -

Kelly INFINITI responded

We certainly appreciate you and your family's loyalty and dedication to us over the years! It is great to know that you, your wife, and your daughter have all had such great experiences and have been well taken care of! Thank you for your support! Happy holidays!

December 18, 2020

Deandre Coke made the process easy. very kind and attentive to my needs. great sales guy. even through covid he made me feel comfortable thank you More

by lcoppola317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, DeAndrae Coke
Dec 18, 2020 -

Kelly INFINITI responded

We are happy to hear that! It is great that you had the opportunity to work with DeAndrae and that he made the process so easy! We really appreciate you taking the time to share your experience with us! We will be sure to pass this along!

December 08, 2020

Always a pleasure to dealer with the staff of Kelly Infiniti. I have been a customer for years, particularly because of their customer support, which in my opinion, is the most important part of any co More

by LuB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shafman
Dec 10, 2020 -

Kelly INFINITI responded

We really appreciate your loyalty! It is great that you have always had such a pleasant experience here and that both Lisa and Matt have always taken excellent care of you. Thank you for taking the time to share this with us! We will be sure to pass along your kind words!

December 07, 2020

Deandrae Lisa and Roman are one great team! I was dreading the whole buying/leasing a new car and I was pleasantly surprised by the great service I received. Deandrae was like visiting an old friend More

by Cheryl01960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman finance , DeAndrae Coke
Dec 07, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, Lisa, and Roman, thank you, Cheryl! We are pleased to know that you had a great experience getting into your new QX60! It is great that you had an awesome time working with DeAndrae and he really made you feel comfortable. We are also glad that both Lisa and Roman were so helpful and easy to talk to. We cannot thank you enough for taking the time to share this with us! We look forward to having you as a loyal and dedicated customer! Take care, Cheryl!

November 30, 2020

Good customer service now I like the people there and sevice also they work hard they help people who need help and they do what they sais More

by Peternga009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Mark Galante
Dec 01, 2020 -

Kelly INFINITI responded

Hi Peter! We are glad that you received great customer service and that Bruno, Lisa, and Mark all took excellent care of you! We really appreciate your support!

November 25, 2020

I Appreciated the communication with Pete during the two months my car was in service/repair. He explained everything well. And Loaner car was nice. More

by Carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Kelly INFINITI responded

On behalf of Pete, thank you for taking the time to share this with us! We are glad that the 2 months that your car was with us, Pete made sure you were constantly informed and that you had a loaner! Again, thank you for sharing! We appreciate your feedback!

November 24, 2020

DeAndrea Coke is amazing. I came in on Saturday 11/21/2020 undecided on what I wanted to buy for a vehicle. He showed me a selection of SUVs, and was very friendly, upbeat, and most importantly kno More

by Shanaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Nov 24, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you, Shanaya! We are happy to know that you had such a great experience over the weekend and that DeAndrae made sure you were well taken care of. It is great that he made sure you were shown a selection of SUVs so you could help you make a decision. We really do appreciate you taking the time to share your experience with us, Shanaya. We will see you when you come back to pick up your Pathfinder! In the meantime, have a happy Thanksgiving!

November 23, 2020

DeAndrae Coke was very helpful and knowledgeable, understood my needs and was able to help me what i was looking for. I am very happy More

by Israildad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Perez, DeAndrae Coke, Mark Galante
Nov 23, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We are happy to know that you had such a great experience and that DeAndrae made sure you were well taken care of. We appreciate you taking the time to share your experience with us!

November 19, 2020

DeAndrae help us explore a few different options. We made it pretty clear we were just beginning our search and were probably not going to buy that day. It was very comfortable to talk with DeAndrae and neve More

by Qrealtorma
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Nov 19, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We are pleased to know that you had such a great experience and that DeAndrae was so helpful. It is great that he really helped provide you everything you needed to know about searching for a car and made sure you were comfortable. We really appreciate you taking the time to share this with us - we will be sure to pass this along to DeAndrae!

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