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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

March 09, 2021

Luis was very personable, friendly, and informative. I would highly recommend him to a friend. it was one of my better car buying experiences from beginning to end. More

by Medico.sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants, Luis Lora
Mar 09, 2021 -

Kelly INFINITI responded

That is great to hear! We are pleased to know that you had such a pleasant experience working with Luis and that he was so helpful and friendly! We really appreciate your recommendation!

March 08, 2021

Brought my car in for oil change. Inspection of car revealed back brakes needed to replaced. I was given a loaner car. Picked up my car the next day and all issues were taken care of, and car was washe More

by dellis46@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ventura
Mar 09, 2021 -

Kelly INFINITI responded

On behalf of Danny, thank you! We are happy to know that both you and your car were well taken care of and that Danny made sure you were given a loaner vehicle. We really appreciate you taking the time to share this with us!

March 08, 2021

As usual my experience was easy, friendly. Always feel kike at home. Danny in service took good care of my needs and provided me with a beautiful loaner. Jonny Craig More

by jccraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa!!!, Danny Ventura
Mar 09, 2021 -

Kelly INFINITI responded

Hi Jonny! We are pleased to know that once again, you had such a pleasant experience! It is great that you had the opportunity to work with Danny and that he was so helpful and accomodating. Thank you, Jonny, for taking the time to share this with us!

March 03, 2021

Outstanding service, professional staff, clean beautiful surroundings.....5 star experience !! Kelley Infnity thank you for your consistent excellent service......25 year customer and proud of it! More

by Marychb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria at reception desk was kind, efficient and caring., Danny Ventura
Mar 03, 2021 -

Kelly INFINITI responded

This really means a lot to us, Mary! We are happy to know that you had a 5-star experience and both Danny and Maria were so helpful and friendly! Thank you, Mary, for both your support and dedication!

February 26, 2021

Had such a wonderful experience purchasing my QX60. Everyone was friendly and made process so easy. Would definitely recommend to friends and family. Great staff!!! More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Pimental, Roman Babayants, Luis Lora
Feb 26, 2021 -

Kelly INFINITI responded

On behalf of all of us here, thank you, Donna! We are happy to know that you had such a great experience purchasing your new QX60 and that everyone took such good care of you! We really appreciate your recommendation - enjoy your new SUV, Donna!

February 13, 2021

Both Cong and Bruno were patient and understanding with me despite my not being an easy customer to deal with. Over the course of our transaction they both proved to be honest, straight-forward, and perso More

by mrcharp67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar
Feb 13, 2021 -

Kelly INFINITI responded

On behalf of Bruno and Cong, thank you! We are happy to know that they both took such good care of you and made sure everything ran smoothly. Thank you for your recommendation, please feel free to reach out if there is anything else we can do for you! Have a great rest of your weekend!

February 12, 2021

I have leased multiple times thru your dealership and I have to say Bruno was the best experience I've had so far. He was very knowledgeable and had a nice way about him. It was a pleasurable transaction. More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Aguilar
Feb 13, 2021 -

Kelly INFINITI responded

Hi Steve! We are happy to know that you had the opportunity to work with Bruno and that he was so helpful! It is great that he made sure you had the absolute best experience getting into a new car - thank you, Steve, for taking the time to share this with us! We will be sure to pass this along to Bruno!

February 09, 2021

Amazing caring understanding and makes things right . Pleasure to work with.I would recommend them to everyone that I know. They make you feel important they treat you like family More

by lfmagarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke
Feb 13, 2021 -

Kelly INFINITI responded

That means a lot to us! We are pleased to know that both Eric and DeAndrae took such great care of you and really made sure you felt at home. Thank you for the recommendation! We will be sure to pass this along to Eric and DeAndrae!

January 19, 2021

Great experience from start to finish! Kelly Infiniti made the process so easy to buy. Jonathan and Roman were very courteous and professional. I wouldn’t think twice about buying a car from them again. More

by smc3577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman- Finance. 5 Star, Jonathan Perez
Jan 20, 2021 -

Kelly INFINITI responded

On behalf of Jonathan and Roman, thank you! We are happy to know that you had such a great experience and that both Jonathan and Roman took excellent care of you. We really appreciate you taking the time to share this with us!

January 13, 2021

DeAndrae Coke is very responsive making my buying experience very easy. Though it took some time on my part to finalize financing and signing of the paperwork, he was very patient and willing to meet More

by Akwasi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Jan 15, 2021 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We are pleased to know that you had such a great experience and that he really made the car buying experience easy. We really appreciate your recommendation!

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