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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

March 25, 2021

DeAndrae Coke was the best salesman we have ever delt with, while purchasing a vehicle. He did his best to get us the right price for the vehicle. He communicated with us throughout the whole process and More

by Gjc0717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Mar 25, 2021 -

Kelly INFINITI responded

That is great to hear! We are happy to know that you had the opportunity to work with DeAndrae and that he was more than helpful! It is great that he really took excellent care of you and made sure he got you into the vehicle you were looking for. We really appreciate your recommendation! We will be sure to pass this along to DeAndrae!

March 23, 2021

I had an amazing experience purchasing my q50 with them, I would definitely recommend it. Thank you Justin, Lisa, Sergey, Cong and everybody at Kelly Infiniti. More

by Ociel C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Kelly INFINITI responded

On behalf of Lisa, Cong, Sergey, and Cong, thank you, Ociel! We are happy to know that you had such a great experience purchasing your pre-owned Q50 and that you were well taken care of. We really appreciate your recommendation! Thank you, Ociel!

March 17, 2021

Bruno was very knowledgeable and kind. The process overall with Bruno and Cong was seamless. We also appreciate the support of Pete in service who initially made the introduction to Bruno. All in all, More

by julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Peter Jervinis
Mar 18, 2021 -

Kelly INFINITI responded

Hi Julie! We are happy to know that you had the opportunity to work with Bruno, Cong, and Pete! It is great that all three took excellent care of you and made sure you had a pleasant experience. We really appreciate you taking the time to share your feedback with us! Thank you, Julie!

March 12, 2021

Luis and team worked with my schedule and budget to make a deal we were both comfortable with. Fair, honest, and pleasant service! Their ability to work quickly when we reached an agreement went above a More

by richcm1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roma, Luis Lora
Mar 12, 2021 -

Kelly INFINITI responded

Hi Rich! We are happy to know that you had the opportunity to work with Luis and that he was so helpful and friendly! It is great that he really made sure that you were well taken care of and that everything ran smoothly. We really appreciate you taking the time to share this with us, Rich! Thank you for the recommendation!

March 09, 2021

Luis was very personable, friendly, and informative. I would highly recommend him to a friend. it was one of my better car buying experiences from beginning to end. More

by Medico.sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants, Luis Lora
Mar 09, 2021 -

Kelly INFINITI responded

That is great to hear! We are pleased to know that you had such a pleasant experience working with Luis and that he was so helpful and friendly! We really appreciate your recommendation!

March 08, 2021

As usual my experience was easy, friendly. Always feel kike at home. Danny in service took good care of my needs and provided me with a beautiful loaner. Jonny Craig More

by jccraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa!!!, Danny Ventura
Mar 09, 2021 -

Kelly INFINITI responded

Hi Jonny! We are pleased to know that once again, you had such a pleasant experience! It is great that you had the opportunity to work with Danny and that he was so helpful and accomodating. Thank you, Jonny, for taking the time to share this with us!

March 08, 2021

Brought my car in for oil change. Inspection of car revealed back brakes needed to replaced. I was given a loaner car. Picked up my car the next day and all issues were taken care of, and car was washe More

by dellis46@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ventura
Mar 09, 2021 -

Kelly INFINITI responded

On behalf of Danny, thank you! We are happy to know that both you and your car were well taken care of and that Danny made sure you were given a loaner vehicle. We really appreciate you taking the time to share this with us!

March 03, 2021

Outstanding service, professional staff, clean beautiful surroundings.....5 star experience !! Kelley Infnity thank you for your consistent excellent service......25 year customer and proud of it! More

by Marychb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria at reception desk was kind, efficient and caring., Danny Ventura
Mar 03, 2021 -

Kelly INFINITI responded

This really means a lot to us, Mary! We are happy to know that you had a 5-star experience and both Danny and Maria were so helpful and friendly! Thank you, Mary, for both your support and dedication!

February 26, 2021

Had such a wonderful experience purchasing my QX60. Everyone was friendly and made process so easy. Would definitely recommend to friends and family. Great staff!!! More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Pimental, Roman Babayants, Luis Lora
Feb 26, 2021 -

Kelly INFINITI responded

On behalf of all of us here, thank you, Donna! We are happy to know that you had such a great experience purchasing your new QX60 and that everyone took such good care of you! We really appreciate your recommendation - enjoy your new SUV, Donna!

February 13, 2021

Both Cong and Bruno were patient and understanding with me despite my not being an easy customer to deal with. Over the course of our transaction they both proved to be honest, straight-forward, and perso More

by mrcharp67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar
Feb 13, 2021 -

Kelly INFINITI responded

On behalf of Bruno and Cong, thank you! We are happy to know that they both took such good care of you and made sure everything ran smoothly. Thank you for your recommendation, please feel free to reach out if there is anything else we can do for you! Have a great rest of your weekend!

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