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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

April 13, 2021

Justin is a great guy, I vibed with him from the start. Very respectful and he made me feel like a valued customer, even though it was my first time shopping here. More

by Ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants, Meghan Delaney
Apr 13, 2021 -

Kelly INFINITI responded

That really means a lot to us, Ruben! It is great to know that you had the opportunity to work with Justin and that he was so helpful and friendly! Thank you, Ruben, for taking the time to share your experience with us! We will be sure to pass this along to Justin!

April 12, 2021

Justin was very helpful with every question I had, and was easy to work with. The whole team was great - Cong, Sergey, Lisa and Roman. Justin was even able to get me a set of matching weather mats. More

by Jeff Marcoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Apr 12, 2021 -

Kelly INFINITI responded

Hi Jeff! We are happy to know that you had the opportunity to work with Justin and the rest of the team! It is great that Justin was so helpful and really made sure you were well taken care of. We will be happy to discuss your recommendation with management this week. Thank you, Jeff, for taking the time to share your feedback with us!

April 12, 2021

Thank Justin Jessamy for helping me take my Infiniti Q50 also to Kong Sergey, Lisa and Roman since they were very kind and of course they helped me in the purchase of my new car, it is a high quality staff More

by Calderonjaime565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kong Sergey, Lisa, Roman
Apr 12, 2021 -

Kelly INFINITI responded

That is great to hear, Jamie! We are happy to know that you had the opportunity to work with Justin and that he was so helpful! We are also happy to know that Lisa, Cong, Sergey, and Roman made sure you were well taken care of. Thank you, Jamie, for your recommendation! Enjoy your new Q50!

April 08, 2021

Excellent experience at Kelly Infiniti! Would highly recommend this particular dealership! Very professional. It's always a pleasure doing business with them. Purchased: 2021 Q50 Luxe More

by ke2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Danny Ventura
Apr 08, 2021 -

Kelly INFINITI responded

Congratulations on your new Q50! We are happy to know that you had such a great experience and that everyone was so helpful and friendly! We really appreciate you taking the time to share this with us!

April 02, 2021

Hello,I was Happy with my scheduled service today and Hello, I was Happy with my scheduled service today and everything was performed on time Making second appointment to come back for more service More

by nelsonrosa_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Apr 02, 2021 -

Kelly INFINITI responded

Hi Nelson! We are happy to know that you had such a pleasant service experience and that Peter took excellent care of you! It is great that everything ran so smoothly and that both you and your car were well taken care of. Thank you, Nelson! We will see you next time!

April 02, 2021

I always have a great customer experience when working with Kelly Infiniti. Luis and Bruno are excellent to work with, as they guide you through your shopping experience and let you make your own decision More

by RomanosRealEstate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Peter Jervinis, Danny Ventura, Luis Lora
Apr 02, 2021 -

Kelly INFINITI responded

That really means a lot to us! We are happy to know that you had the opportunity to work with Luis, Bruno, and Cong and that they all took excellent care of you! We really appreciate your recommendation!

April 01, 2021

I came in to purchase a certified preowned Infiniti! Luis showed me exactly what I wanted He didn’t try to get me in something newer. Which is something I appreciate! I fell in love with the 2017 certi More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, Luis Lora
Apr 01, 2021 -

Kelly INFINITI responded

That is great to hear, Kate! We are happy to know that you had the opportunity to work with Luis and that he helped get you into a 2017 QX50! It is great that he really went above and beyond to make sure you were well taken care of and that you had a positive experience. Thank you, Kate, for taking the time to share this with us!

April 01, 2021

I had the privilege of working with Bruno to purchase my 4th pre-owned Infiniti. I had certain items that I wanted addressed with the car I was interested in, and Bruno pulled through. There were also a c More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar
Apr 02, 2021 -

Kelly INFINITI responded

On behalf of Bruno, Lisa, and Deb, thank you! We are happy to know that your most recent experience with us was such a positive one! It is great that Bruno helped you get into your 4th pre-owned INFINITI and that Lisa made sure you were well taken care of. It also means a lot to us knowing that Deb was so helpful and friendly and really made you feel welcome. Again, thank you for taking the time to share your experience with us! We will be sure to pass along your kind words!

March 31, 2021

Bruno is one of the best sales people I have ver dealt with. Great personality and very knowledgeable. Very helpful with after sale questions. I'm a repeat customer of his. He is very organized and pr More

by ke2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar
Apr 05, 2021 -

Kelly INFINITI responded

On behalf of Bruno, thank you! We are happy to know that you had such a great time working with him and that he made sure all your questions were answered! We certainly appreciate your dedication and are happy to know that Bruno has been your go-to salesperon! Again, thank you for sharing your experience with us! Congratulations on your new Q50!

March 30, 2021

We were in the market for a particular make and model and discovered Kelly Infinity had a pre-owned vehicle which fit our criteria. We live in Maine and took a chance and made the 2 hour journey. We not only More

by 4RunnerBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Roman Babayants
Mar 31, 2021 -

Kelly INFINITI responded

Hi Bob! We really appreciate you taking the time to share your experience with us! It means a lot to us knowing you drove all the way from Maine to purchase the pre-owned car you were looking for! It is great that you also had the opportunity to work with Bruno, Eric, Roman, and Maria! Thank you, Bob!

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