Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
Contact Dealership
View Awards

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,073 reviews

November 30, 2021

I'm a long-time Kelly Infiniti client and I'm always happy with the courtesy, professionalism and knowledge of the staff. Today I had the pleasure of working with DeAndre to buy a vehicle. (This is act More

by momac77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, DeAndrae Coke
Report | Print
Dec 16, 2021 -

Kelly INFINITI responded

Wow we cannot thank you enough for this! We're so happy to know that in addition to being a long-time client, you recently had the opportunity to work with both DeAndrae and Roman! It's great that this was your second experience working with DeAndrae and that he really took excellent care of you from start to finish! Providing all the qualities that DeAndrae has is certainly something we strive for here! Again, thank you so much for taking the time to share this very thoughtful review with us! We will be sure to pass this along!

November 26, 2021

Kelly Infiniti has great customer service every time I have my vehicle serviced there they treat me like family, I highly recommend Kelly Infiniti to everyone, they really do make it easy. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Kelly INFINITI responded

Thank you so much, Joe! It really means a lot to us knowing that you have had great customer service and that everyone here has treated you like family! We really appreciate you taking the time to share this with us! We will be sure to pass your kind words along! Take care, Joe!

November 18, 2021

I always have had a pleasant experience at Kelly Infiniti Danvers. The service department goes above and beyond every time. Thank you, Kelly Morgese Lynnfield, MA More

by Kelly M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Kelly INFINITI responded

Hi Kelly! We just wanted to reach out and say thank you for this! We are happy to know that you always have a great experience and both Jasmine and Pete took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

November 18, 2021

I brought my car there for an oil change and to check my squeaking brakes. I was told that I have two bald tires and my rear break pads and rotors needed replacement. I decided to go ahead and have my rear More

by marybeth kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego Morales
Report | Print
November 17, 2021

The show room was first class, the sales reps very polished and nicely dressed. They had the car I wanted for the price I wanted. More

by merkara37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke, Diego Morales
Report | Print
Nov 17, 2021 -

Kelly INFINITI responded

Thank you so much! We are glad to know that you really enjoyed our showroom and had the opportunity to work with DeAndrae, Jasmine, and Diego! We really appreciate you taking the time to share this with us!

November 09, 2021

The experience with all the staff at Kelly Infiniti was great. DeAndre met all our expectations. More

by kbelcastro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Report | Print
Nov 10, 2021 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We're happy to know that your experience was so positive and that everything ran so smoothly! We really appreciate your support!

November 08, 2021

Entire service team was super friendly and professional. Quick check-in and check out. Great loaner car. Everything went smoothly and I appreciated my car being washed. Highly recommend the service team at More

by Danielle Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Hudgins, Peter Boris
Report | Print
Nov 10, 2021 -

Kelly INFINITI responded

Wow thank you so much, Danielle! It is so great to know what an awesome experience you had and that the entire service team took excellent care of you! We're happy to know that they all really went above and beyond to ensure that your experience was a great one! On behalf of Jim, Peter, Ken, Diego, and Jasmine, thank you! If there is anything else we can do for you. please do not hesitate to reach out!

November 05, 2021

It’s funny how dishonest the dealership is, just trying to trick you into a “good deal”. More

by Dave Luigi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Figueiredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Kelly INFINITI responded

Hi Mr.Luigi, after speaking with our General Manager, we are having a difficult time finding your name in our system. Would you mind just clarifying the name you used when you came into the dealership? Thank you!

Nov 06, 2021 -

Dave Luigi responded

Hi there, I am not sure why don’t see my name in your system. I was looking to buy a new car and you were giving me “great deals” and hiding that all that was because of the equity I had on my car. So those deals were not great at all. I ended up stopping at another place and they showed that I had 12k equity on my car and I got a much better deal. What surprised me is that I was refused to be shown or disclosed that the “deals” you are giving me is because you know about the equity on my car but not telling it to me. I liked the ethics of the other dealership more, so decided to write this review.

October 31, 2021

Always good service. Car was delivered on time clean and the service was done properly. More

by JimC
Recommend Dealer
Yes
Employees Worked With
Diego Morales
Report | Print
October 11, 2021

DeAndrae made buying a car easy! He's professional & personable! I will continue buying from him! I love my new car! Deandrae still continues to answer my texts whenever I have a question! Great custome More

by Lindsey.Milito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Report | Print
Oct 11, 2021 -

Kelly INFINITI responded

This is great to hear, Lindsey! We're happy to know that you had the opportunity to work with DeAndrae and that he took such great care of you! It is great that he made sure the entire process ran so smoothly and that you enjoyed your experience! Thank you, Lindsey, for taking the time to share this with us! We will be sure to pass this along to DeAndrae!

1
...
20
21
22
...
108