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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

December 29, 2021

It was good very friendly service hope this is enough to give them a 5 star rating because I’m busy More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke, Sonlly Pena
Dec 29, 2021 -

Trish responded

I do not know what else is required of me please stop with these reviews kelly made good $$ that should be enough

Dec 29, 2021 -

Trish responded

excellant

Dec 29, 2021 -

Kelly INFINITI responded

Thank you so much, Trish! We're happy to know that you had a great experience and everyone was so helpful and friendly! We really appreciate you taking the time to share your feedback with us! Please let us know if there is anything else we can do for you! Have safe and happy New Year!

December 27, 2021

Excellent sales, financing and service department for the past 9 months. Always prompt, courteous, and informing More

by dcote320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Jan 21, 2022 -

Kelly INFINITI responded

We are so happy to hear that! It's great that sales, finance, and service have all taken such great care of you over these months! We really appreciate your support!

December 25, 2021

We bought the car two years ago. That was a great experience with the salesman. We’ve brought the car in for service a few times and every time it’s been in it has been a great help they gave us a lo More

by Sraymond118
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sara stanley, Sara Stanley
Jan 21, 2022 -

Kelly INFINITI responded

Thank you so much! We're happy to know that you continue to have great experiences with both our sales and service department! It's great that most recently, you had the opportunity to work with Sara and that she was so helpful and friendly! Again, thank you for taking the time to share your experience with us! Please let us know if there is anything else we can do for you!

December 22, 2021

Great prompt service delivered today for scheduled maintenance Service manager was also very helpful as well More

by nelsonrosa_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Stanley
Dec 22, 2021 -

Kelly INFINITI responded

Thank you so much, Nelson! We're happy to know that you had a great service experience and that Sara and Jim both took excellent care of you! We really appreciate you taking the time to share this with us! Happy holidays!

December 19, 2021

I needed a small repair done, and Jim Savage the service manager took care of me. He checked to see what was covered under warranty, he was professional and helpful. He had the required part I needed sent More

by jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Savage
Dec 22, 2021 -

Kelly INFINITI responded

Hey Jamie! We're so happy to know that you had the chance to work with Jim and that he took excellent care of you! It's great that he really made sure everything was taken care of and that the repairs were done right on tine. Thank you, Jamie, for taking the time to share this with us! We will be sure to pass this along to Jim!

December 18, 2021

She was awesome to deal with. Made things super easy and I feel that I was treated well. More

by William.rizzo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Stanley
Dec 21, 2021 -

Kelly INFINITI responded

On behalf of Sara, thank you, William! We're happy to know that you had a great time working with Sara and that she made sure everything ran smoothly! We really appreciate you taking the time to share this with us!

December 18, 2021

Excellent service, Sara did a fantastic job, she went above and beyond, highly recommended her and Kelly Infiniti. More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Stanley
Dec 21, 2021 -

Kelly INFINITI responded

Thank you so much, Juan! We're pleased to know that you had a great time working with Sara and that she really went above and beyond! Please let us know if there is anything else we can do for you!

December 18, 2021

Pete is very helpful. All the other staff members with whom I interacted are also friendly and helpful. More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Kelly INFINITI responded

Hey Chloe! We really appreciate you sharing this with us - it's great to know that Pete was super helpful along with everyone else you worked with! Thank you for taking the time to share this with us!

December 17, 2021

Josh was excellent in helping me purchase my very first Infiniti. He was highly informative, professional and courteous every step of the way, making the process comforting and effortless. He made the expe More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Kelly INFINITI responded

Congratulations on your first INFINITI, Elizabeth! It's great to know that you got to work with Josh and that he made the entire experience such a positive one. We're glad that he made the process of trading in your SUV for your new INFINITI flawless and made sure everything was taken care of. Thank you, Elizabeth, for taking the time to share your experience with us!

December 16, 2021

DeAndrae was a huge help from my initial phone call, right through the purchase of my car! His professionalism and consultative sales approach was appreciated and unlike any dealership I’ve ever worked More

by Mcbridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, DeAndrae Coke
Dec 21, 2021 -

Kelly INFINITI responded

Wow this means so much to us! We're so glad that you had the opportunity to work with DeAndrae and Roman and that they both took excellent care of you! It's great that DeAndrae was incredibly helpful from start to finish and that he made sure everything ran smoothly! It's also great to know that they both made sure you were able to take your car home the very next day! We cannot thank you enough for taking the time to share this with us! We will be sure to pass this along to both DeAndrae and Roman!

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