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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

March 09, 2022

Deandre Coke made my experience with Kelly infinity worth every penny spent! As soon as I showed interest in the car he emailed me right away, Was very quick to respond to all emails answered all the questio More

by Allamgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants, DeAndrae Coke
Mar 10, 2022 -

Kelly INFINITI responded

Wow this really means a lot to us! It is great to know that you had such an amazing time working with DeAndrae and that he was so helpful and friendly! We're glad that DeAndrae was so attentive from start to finish and that he made sure that you were well taken care of. We really cannot thank you enough for sharing this awesome review with us! Please do not hesitate to reach out if there is anything else we can do for you!

March 08, 2022

Very , Helpful , pleasant. , the place Clean and not so comfortable. The prize reasonable. Will recommend to my friends More

by Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Kelly INFINITI responded

We are so happy to hear that! It's great to know that you had a 5-star experience and that Casey was so helpful and friendly! We really appreciate your recommendation!

March 05, 2022

I couldn't have been more pleased! Just signed up for me second lease with Kelly Infiniti and the entire process went so smoothly. I worked with Mike Fecteau and he took excellent ca More

by Susan
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Kelly INFINITI responded

You are more than welcome, Susan! We are so happy to know that you had the opportunity to work with Mike and that he helped get you into your second INFINITI lease! It is great that Mike made sure everything ran so smoothly and that all the details were explained. We really appreciate you taking the time to share this with us, Susan! We will be sure to pass this along to Mike!

March 03, 2022

The people were professional in every way and the service was excellent with a price I felt was very fair. More

by Mikedivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Kelly INFINITI responded

We are so happy to hear that, Mike! It is great that John, Jasmine, and Pete all took such good care of you and that you received excellent service!

March 02, 2022

Kelly Infiniti rocks. Needed a state inspection, a new battery and general maintenance service (LOF, tire rotation). Peter and Jim were terrific - good communication with More

by fneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kelly INFINITI responded

Thank you so much! We're so happy to know that you had an awesome experience with us and that Peter, Jim and Maria all took excellent care of you! It's great that you received top-notch service and the service team made sure everything ran smoothly from start to finish. We really appreciate you taking the time to share this with us! Please do not hesitate to reach out if you have any other questions!

March 01, 2022

I had the pleasure of working with Josh and he was the most professional and knowledgeable salesman I have ever worked with. He was so patient with all my questions, and if he didn’t have an answer, he ma More

by Carla Cracchiolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Mar 01, 2022 -

Kelly INFINITI responded

Wow thank you so much, Carla! It is great that you had the opportunity to work with Josh, Roman, and Cong and that all three took excellent care of you! We're glad that Josh helped get you into your brand new QX50 and even had it delivered right to your house! Again, thank you, Carla! Please let us know if there is anything else we can do for you!

February 24, 2022

Once they have your car, they perform whatever service generally on time and done right. My only complaint is that the last two times I called the service department, nobody answered and no voice mail. Fr More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr, Savage
February 21, 2022

People and service were great. Peter was very helpful and the service was prompt. Thanks More

by fentonj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Kelly INFINITI responded

You are more than welcome! We are glad that everything ran so smoothly and that Pete, Lisa, Maria, and Anthony were all so helpful! Thank you so much for taking the time to share this with us!

February 16, 2022

Very good experience Work was under warranty , was quick, And very timely done Professional maintaince group!! More

by Ziggy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Kelly INFINITI responded

Hi Ziggy! We just wanted to reach out and say how much we appreciate your feedback! It is great John, Jasmine, and Pete all took excellent care of you and that everything was done in such a timely manner!

Mar 01, 2022 -

Ziggy responded

Your welcome Hopefully looking forward to my next Infiniti Lease good deal!!

February 16, 2022

Very professional from the time I drove my car into the service bay., Setting up a Loaner car, to a phone call let me know that my car is ready. White glove service! More

by Shep24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Mar 01, 2022 -

Kelly INFINITI responded

We are so happy to hear that! It is great that everyone in both sales and service made sure you were taken care of and that you had a 5-star experience. We really appreciate you taking the time to share this with us!

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