Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had a great experience! Justin, Cong, and Lisa made it happen! Never felt pushed just informed. Kate Justin, Cong, and Lisa made it happen! Never felt pushed just informed. Kate More
Jim and his associates always go above and beyond, my experience has always been great. I always take it there for service and I’m always pleased. Thanks for doing a great job. Joe experience has always been great. I always take it there for service and I’m always pleased. Thanks for doing a great job. Joe More
Great service, by im Savage. Serve dept was all that I wanted and very hsppy Serve dept was all that I wanted and very hsppy More
I didn’t have any issues with the sales it’s the service department that is lacking. Unfortunately I had to wait three weeks for a part I was told would be here in a week. Still don’t have the part and I un department that is lacking. Unfortunately I had to wait three weeks for a part I was told would be here in a week. Still don’t have the part and I understand the way the world is right now things are slow so I do understand. What I don’t understand is the lack of communication never did they ever call me to update me, I called 5 times and was told someone would get back to me and still no call back. I called again to speak to the general manager and now someone from the service department calls. My car is a 2021 q50 and the main screen goes black for hours at a time making my back up camera my apple car play unusable. I was told to bring the car back in again to have it hard reset they already did this still not working I can not keep bringing my car to do things that aren’t working. Sadly this was the worst experience there. The sales people and the receptionist are ver nice and helpful. More
This group of people goes beyond good, they are simple the very best in the business!’ the very best in the business!’ More
Very clean dealership. My service there was quick and painless. They didn't try to sell me stuff that I didn't need. My service there was quick and painless. They didn't try to sell me stuff that I didn't need. More
Nick was fantastic and couldn’t have been happier with my service. Will work with him moving forward. service. Will work with him moving forward. More
I bought a car from Joshua at Kelly infiniti this week, and I was treated respectfully and professionally. Joshua is an amazing salesman and he made the process easy and made me feel great about buying a v and I was treated respectfully and professionally. Joshua is an amazing salesman and he made the process easy and made me feel great about buying a vehicle from him. I definitely recommend coming to see him! More