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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

October 01, 2022

Nick Gird explained all the suggested repairs needed to keep our car safe and reliable. He also provided a complimentary loaner vehicle to minimize any disruption. He also did what he could to keep us with More

by grapeape13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Kelly INFINITI responded

On behalf of Nick, thank you so much! We are so happy to know that both you and your INFINITI were well taken care of and that Nick was so helpful and accommodating! We really appreciate you taking the time to share this with us - please let us know if there is anything else we can do for you!

October 01, 2022

Alexa was so professional and helpful! She patiently listened to our wishes and concerns without making us feel pressured to buy. She made the process so easy! More

by Lisalevas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay DeFronzo, Alexa Holland
Oct 03, 2022 -

Kelly INFINITI responded

Thank you so much, Lisa! We are so happy to know that you had the opportunity to work with Alexa and that she made sure you were well taken care of! "We Make It Easy" is what we strive for here, so we are happy to know that is what you experienced! We really appreciate you taking the time to share this with us, Lisa! We will be sure pass this along to Alexa!

September 30, 2022

Management runs a tip top ship People. Great Service. Great Would recommend this dealership to others In fact I have been doing it for the past 12 yrs. Or so! More

by Ron_giorgione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Hobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Sep 30, 2022 -

Kelly INFINITI responded

Wow this really means a lot to us, Ron! We are happy to know that over the past 10 + years, you have had great experiences with us! Thank you so much, Ron, for your recommendation! We will be sure to pass this along to Lisa and the rest of the team!

September 28, 2022

Everyone is always pleasant and treat you very well. You never feel like you're being taken advantage of. More

by domenic_freddo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Kelly INFINITI responded

Thank you so much, Domenic! We are happy to see that you had the opportunity to work with Nick and that he took excellent care of you! We really appreciate you taking the time to share this with us! We will be sure to pass this along!

September 21, 2022

This is a really good dealer ship. The sales people are nice and accommodating and the maintenance staff are even better. All of my cars needs are easily taken care of with no stress More

by Erbutler94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Hobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Sep 21, 2022 -

Kelly INFINITI responded

On behalf of all of us here, thank you so much! We are so happy to know that you have had a great experience and everyone has been so helpful and accommodating! We really appreciate you taking the time to share this with us!

September 14, 2022

Nick in service was awesome. I brought my car in for an oil change, but he made sure to show me some issues the mechanic found with my car. Nick took me into the shop and pointed More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kelly INFINITI responded

On behalf of Nick, thank you so much! We are happy to know that Nick made sure you and your INFINIT were well taken care of and that everything ran so smoothly! We really appreciate you taking the time to share this with us! We will be sure to pass this along to Nick!

September 03, 2022

James went above and beyond to make sure I was satisfied. A battery change caused a key service light to come on. James had the battery in my key fob changed for no charge and had a master tech stop what he More

by Fieldjas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Kelly INFINITI responded

So happy to know that you had a great experience! It is great that both James and Casey really went above and beyond to take care the issue with the key service light. We really appreciate you taking the time to share this with us - we will be sure to pass this along to James and Casey!

September 03, 2022

James and Pete are accommodating all the time. They get you in and out with no problem. I’m always happy to see them because I know they will get it correct the first time. Thanks More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Kelly INFINITI responded

This really means a lot to us, Joe! We are so happy to know that James and Pete were so helpful and took excellent care of you from start to finish! Please do not hesitate to reach out if there is anything else we can do for you!

September 03, 2022

Was very helpful and a Day before we misunderstand about tire situation and we come back next day and he also was able to help and take care of the issue More

by My infinity
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

My infinity responded

A day before we was there to resolve the matter, was unable because they shifty close at five on weekdays so we come back next day and was very helpful Jasmine was so nice and Peter also come in and talk and was very helpful and the matter was resolved..Thank You For Your Hard Work.

Sep 06, 2022 -

Kelly INFINITI responded

We are happy to know that everything worked out! It is great that Jasmine and Peter made sure everything ran smoothly and that you were well taken care of! Thank you for taking the time to share this with us!

August 29, 2022

My experience at Kelly Infiniti was an easy, fun and smooth experience! Justin was very professional and a pleasure to work with. More

by thirza_hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Kelly INFINITI responded

On behalf of Justin, thank you so much! We are so happy to know that you had an awesome experience and that Justin was so helpful and a pleasure to work with! We really appreciate you taking the time to share your feedback with us - please do not hesitate to reach out if there is anything else we can do for you!

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