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Kelly INFINITI
Danvers, MA
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,073 reviews
December 03, 2022
Words can't express the gratitude I feel for Nick and Jim. This service department overdelivers every time I'm here. Jim. This service department overdelivers every time I'm here. More
by com1flash
December 02, 2022
Josh was a great resource. Very pleasant, straightforward, patient and knowledgeable. After having a bad experience at a different dealership near my home. I came to Kelly’s. B Very pleasant, straightforward, patient and knowledgeable. After having a bad experience at a different dealership near my home. I came to Kelly’s. Buying the vehicle from Josh and Kelly Infinity was a breath of fresh air. This is an excellent dealership. I highly recommend both Josh and Kelly infinity. More
by Zapisek1
November 23, 2022
Nick and Alex are awesome. I prefer to deal with them when I get anything done. I prefer to deal with them when I get anything done. More
by william.rizzo49@gmail.com
November 14, 2022
Pete good. Pete was good. Pete was very good. Don’t fire Pete. He good! Pete was good. Pete was very good. Don’t fire Pete. He good! More
by Fu
Employees Worked With
November 09, 2022
Alexa was a sweetheart . She is a little green but she was very accommodating and professional. Her manager Cong After the misunderstanding about the details was very accommo She is a little green but she was very accommodating and professional. Her manager Cong After the misunderstanding about the details was very accommodating. The financial manager I think his name was Mr Roman was very helpful in establishing a price within my budget. I really appreciate it his understanding. I’ve been trying to buy a car from the Kelley Infiniti dealership for many years now and finally WoW some success and they even threw in three complementary oil changes. I would definitely recommend Alexis and the Kelly Infiniti family. More
by Ben
October 30, 2022
Eric was great to deal with throughout the purchase process. He communicated greatly with every update along the way. process. He communicated greatly with every update along the way. More
by JPetNES
Employees Worked With
October 22, 2022
Very bad customer service I have purchased 3 cars from Kelly most recently a Jeep about 2 months ago. I will not do business with Kelly going forward. The reason for this is I recently brought my Q50 Kelly most recently a Jeep about 2 months ago. I will not do business with Kelly going forward. The reason for this is I recently brought my Q50 in for brake service when it was time to review the cost the service writer went over the cost of after marketing vs factor that was fine he told me one factory brake calibers would cost as much as two aftermarket. When I asked him to redo the quote he told me a story about needing to redo it and it would not have all the numbers. This was my mistake I should have forced the issue and made him update the quote. The end cost was over 1000.00 more than what he verbally said. I explained to the service writer that the car is a 4th vehicle I want it to be safe but don’t want to spend 1000’s on it. I believe the reason I did not get the updated quote is the service writer knew I would have passed and went to an independent. The verbal cost around 1600.00 the real cost 2700.00 I was also told the car needed air boxes but because of the cost I passed on the work. I picked the car up it was dirty and surprise the check engine light is on because of the air box. I am not saying the dealership made the check engine light come on but interesting timing. Overall bad communication bad service and the story they tell you when you buy a car from them about being a family run dealership that cares does not hold up on the backend. I get well run dealerships make their money on service. My advice never accept a verbal quote from Kelly. More
by mad1970
October 21, 2022
Got me in right away and checked if they had the tire in stock . Which they did stock . Which they did More
by Mchristop43
Employees Worked With
