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Kelly INFINITI

Danvers, MA

4.8
1,091 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,091 reviews

February 18, 2012

Very pleasant and professional. We used Consumer Reports to get prices from other dealers over internet, but they were further away. Bill matched price without any hassle via email. More

by NickN-61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cavanagh
Feb 22, 2012 -

Kelly INFINITI responded

Great to hear NickN-61! How's that for Making it Easy!

February 07, 2012

I stopped in to Kelly Infiniti to test drive a 2012 G37x Sedan after previously test driving an Audi and Nissan. Bill Cavanaugh (sales person) was a pleasure to work with, no pressure, extremely knowledgabl More

by amccarthy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cavanaugh
Feb 22, 2012 -

Kelly INFINITI responded

Great choice on the 2012 G37x amccarthy7! We hope you enjoy driving it as much as we do, and thank you for taking the time to review us! Let us know if we can help you out in the future at all!

January 26, 2012

My overall buying experience through Kelly Infiniti was excellent and I would highly recommend this dealership. I worked with Matt Poniatowski and he made the entire experience painless and very enjoyable. More

by srparker1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Poniatowski
Feb 22, 2012 -

Kelly INFINITI responded

And we'll be waiting for you when you do srparker1964! Thank you very much for allowing us to earn your business, and if we can help you out in the future please don't hesitate to let us know!

January 20, 2012

I came to Kelly Infiniti after doing weeks of research and test driving the BMW and Audi models. I walked into the dealership hoping to eliminate the Infiniti from consideration, but my experience was not More

by harvardlaw53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Quinn
Jan 24, 2012 -

Kelly INFINITI responded

Great to hear Harvardlaw53! Thank you for allowing us to earn your business. We know that having all the information about multiple options is key in making your important choice. We're really happy that Shawn relayed that information to you properly and helped you get into a new Infiniti model! Did you end up getting the AWD edition?

January 18, 2012

I had previously purchased an Infiniti at Kelly in 2009 and after visiting the Boston Infiniti dealers, I knew that Kelly Infiniti was the place to purchase my next vehicle. There is no game with the folk More

by jackieb16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Jan 20, 2012 -

Kelly INFINITI responded

Thank you for the kind review Jackie. We really appreciate you taking the time to comment here on DealerRater. You're definitely right about us not playing around. We want you to feel comfortable, but also confident in whatever choice you make. That's why we give you the information and let you take it from there. If you don't mind sharing, what Infiniti did you pick up while you were here?

Jan 20, 2012 -

jackieb16 responded

Hi, I picked up a 2012 Infiniti G37X--and specifically I worked with Jeff Biggar.

Jan 24, 2012 -

Kelly INFINITI responded

A very nice choice Jackie. The 2012 G37X is such a nice car. We know you'll enjoy your time driving it. Thanks for the reply and review, and we're here for you if you need any service or assistance down the road!

November 24, 2011

This is a follow up to a review I wrote a couple months ago when I first brought my car to Kelly Infiniti to have it checked out prior to repair. Without going into full detail, I picked my car up Tuesday More

by JSC30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Woodbury and Mike Litizia
Dec 01, 2011 -

Kelly INFINITI responded

Great Jon! We were anxiously waiting to hear back to see if everything worked out back from that September review, and now we know it turned out well. If there's anything else we can do, you know we're here to help John! Thanks again for the kind review.

November 16, 2011

I had a positive experience when purchasing my infiniti. Jeff was a huge help and still remains a big help with any questions I have about my G37x. I would absolutely recommend this dealership and Jeff Big More

by Janna.ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Biggar
Dec 01, 2011 -

Kelly INFINITI responded

You're too kind Janna. Thank you for the review, and we hope that you continue to enjoy your new G37x. If you have any problems, we're confident Jeff and the rest of our staff will be more than ready to help!

September 19, 2011

This is a review in progress. I brought my 2003 G35 to Kelly Infiniti last week on 9-13-2011. The car is in perfect shape with the exception of two rust spots on the rear door posts in identical locations More

by JSC30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Letizia
July 31, 2011

I went in on a Wednesday morning to Kelly Infiniti with the hopes of buying a used, but very nice, car. I don't know much about cars and brought a friend of mine who was my unofficial car coach. We could More

by PROFESSIONAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Poniatowski, Adam Hoyt
Aug 10, 2011 -

Kelly INFINITI responded

Thank you PROFESSIONAL for that honest and kind review. Matt is definitely one of our knowledgeable and friendly salesman and we're glad he provided you with the level of service typical of our salespeople at Kelly Infiniti.

July 12, 2011

They took care of my problems. It's pricyyyyyy, but They took care of my problems. It's pricyyyyyy, but service manager did gave me a little break. He was willing to work with me. Overall it was good More

by mixo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Woodbury
Aug 10, 2011 -

Kelly INFINITI responded

And we can't wait to have you back again Mixo! We'll try to help you out as best as we can, and with the least amount of hassle and cost!