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Kelly INFINITI

Danvers, MA

4.8
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,073 reviews

June 12, 2012

Jeff was very friendly and extremely knowledgeable about the vehicles. He provided great insight when test-driving, and took the time to stay late after an extremely busy sales day to make sure that everyt More

by yglina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2012 -

Kelly INFINITI responded

Thanks for your review yglina! You're right, it may be fairly unusual at an auto dealer, but not at our Kelly Auto dealers. Jeff is another of our great informative representatives who always puts our customers' questions and comments first. We're very happy he explained everything to you in detail during your visit. Please let us know if we can help you out at all again in the future, and again, thank you very much for your review yglina.

June 11, 2012

Great experience at Kelly Infiniti. They really lived up to their phrase, "we make it easy"! I 'm extremely busy and they had everything prepared for me to come in, choose the car, get the price I was comfo More

by jhanson11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2012 -

Kelly INFINITI responded

Thank you Josh, it also doesn't hurt to have wonderful customers such as yourself! We do our best to always "Make it Easy" and we'll work tirelessly to make sure you're getting the best deal available on the car you want, without any pressure or wasting time. If we can help you out again with your new FX35, please don't hesitate to let us know Josh, and thank you again for taking time out of your day to review us at Kelly Infiniti.

June 10, 2012

Although I was looking at several different SUV's, there was something special about the Infiniti JX35. This is my seventh leased vehicle, and this was one of the two best experiences I have had from a sal More

by fourgirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2012 -

Kelly INFINITI responded

We really appreciate your kind review fourgirls, and thank you for letting us know how your experience went with Matt. He's one of our many great knowledgeable representatives who does a great job of explaining everything to our customers and we're so glad he helped you during your visit with us. And a great choice with the JX35! We think you'll continue to love it and all of the great features it comes with. Please let us know if we can help you out again in the future fourgirls.

June 07, 2012

I appreciated the individual attenion we received when we purchased our vehicle. This is my second infiniti. I love the product, service, and friendliness of the employees. More

by donnag781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2012 -

Kelly INFINITI responded

Thank you donnag, we appreciate your kind review and we're very happy to hear you love your Infiniti! Please let us know if we can be of any further assistance to you or your purchase, and thank you for taking time out to review us at Kelly Infiniti.

June 07, 2012

My sale person Cong did an outstanding ob from the informative test drive to the detailed instruction of the car's features, particularly the electronics. More

by EAFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cong Truong
Jun 15, 2012 -

Kelly INFINITI responded

Thank you EAFREEMAN for taking time out to review us, and we're very happy that Cong took care of you during your visit to Kelly Infiniti! If Cong or anyone here at the dealership can help you out again, please don't hesitate to let us know.

June 05, 2012

Adam Hoyt--Business Manager--what a jerk, he must not like his job. We did our own financing outside and he did not like that. Basically he questioned everything about us, it could have been discrimina More

by pinkninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Hoyt, Adam Hoyt
May 30, 2012

I had a wonderful car buying experience at Kelly Infiniti in Danvers. Matt Poniatowski was a pleasure to work with. He is very knowledgeable about any of the cars in the lot and always very professional ye More

by durantedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Poiatowski
Jun 01, 2012 -

Kelly INFINITI responded

Thank you durantedo! We're very happy we could help you with your purchase, and we look forward to helping you with the service of your car. If we can help you out in the meantime, please don't hesitate to let us know.

May 24, 2012

Jason was absolutely wonderful. He was extremely helpful, but didn't try to impose his agenda or push a sale. He was friendly, gracious, a very good listener and always went an extra mile to meet our needs. More

by minghuijohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Piazza
May 30, 2012 -

Kelly INFINITI responded

Thanks minghuijohnson for taking the time to review us. We're so glad that Jason took care of you during your time here at Kelly Infiniti. Our only agenda here is to Make it Easy for you! If we can help you in anyway, please let us know minghuijohnson.

May 15, 2012

I went and test drove many of vehicles at many of dealerships but when I ended up a Kelly Infiniti and spoke with Matt Poniatowski I knew I was in the right place. His professionalism and work ethic More

by kr2179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2012 -

Kelly INFINITI responded

What a great review Kevin, and we really appreciate your honesty and kindness. Matt is a great representative of ours who stays on top of things with all of our customers, and we're overjoyed to hear he was your go-to representative. If Matt or our team here at Kelly Infiniti can do anything for you again, please let us know. And thank you very much for taking the time to review us here on DealerRater!

May 08, 2012

Jason was great at helping find the perfect infiniti for me! He didn't pressure me and I felt very comfortable talking to him about any questions and concerns. I love my new car! More

by Lautoulop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2012 -

Kelly INFINITI responded

That's wonderful Lautoulop. We appreciate you giving Jason and our team here at Kelly Infiniti the opportunity to earn your business. If we provide you with more help in the future please let us know. Thanks for your review!

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