Kelly INFINITI

I was very happy when I received the letter to be able to get out of my lease and get into an SUV. The first person who made contact was Daniela. She was polite and return info in a very timely manner. Next get out of my lease and get into an SUV. The first person who made contact was Daniela. She was polite and return info in a very timely manner. Next we met with Cong who we had met in the winter. He is very nice, business like and knowledgable too. Again things moved along very well. I also met with Dave and agian very professional. Lisa also was very pleasant too. All and all a very good experience at Kelly ! I am very happy to have such a nice car to drive my grandsons in ! More

Overall our experience with Kelly Infiniti was above and beyond expectations from our first meeting with Jasmin through follow up with Jeff regarding some detail questions we had about the EX. Jasmin was l beyond expectations from our first meeting with Jasmin through follow up with Jeff regarding some detail questions we had about the EX. Jasmin was low pressure, respectful and certainly very knowledgable about the vehicle. We feel that he listened to us and helped to negotiate a fair price for the car. In fact, we went into the dealership with no expectation of buying an Infinity. We had essentially decided on an Acura RDX, but after a test drive and conversation with Jasmin, concluded that the infinity EX was a better fit. We both feel that this car basically sells itself. This is my first "luxury" model car and so far I am in love. I would recommend Kelly Infinity, without reservation to any one who is interested in owning a high performance, luxury vehicle. To date, the team at Kelly Infinity have been a pleasure to deal with. Ted and Deborah Sigman More

Wonderful experience with Jason at Kelly Infiniti. He answered all of our questions and was very up front and honest with us. Was wonderful in helping us learn about the features of the car and worked w answered all of our questions and was very up front and honest with us. Was wonderful in helping us learn about the features of the car and worked with us to get us on the road that afternoon. Had bought from Kelly Infiniti back in 2006 and was happy to return. :) Great customer service. More

I have been to Kelly Infinity twice within the past few months for service. Both times, C J Breen has assisted me through this process. He has been both professional and friendly in addressing the proble months for service. Both times, C J Breen has assisted me through this process. He has been both professional and friendly in addressing the problems with my vehicle while keeping me informed of the progress. This quality of service will ensure I return for my routine maintenance work in the future. More

After a bad experience with another Infiniti dealer a few years ago, I was somewhat wary of Infiniti dealers in general. However, because I liked the Infiniti line of vehicles, I decided to try again with K years ago, I was somewhat wary of Infiniti dealers in general. However, because I liked the Infiniti line of vehicles, I decided to try again with Kelly Infiniti, the next closest Infiniti dealership to my home. Even before I arrived at the dealership, Sara was extremely cordial and professional in scheduling my appointment for a test drive over the phone. When I met Jeff, my salesman, I was favorably impressed by his demeanor and courtesy as he listened to my concerns about returning to an Infiniti dealer. As I continued to work with him, he imnpressed me with his knowledge of the EX35 and his willingness to address my specific needs in a new car. Jeff was very accomodating, patient, and gracious to us as he showed me three EX35's. Even after the sale, Jeff has followed up with me to insure that I continued to have a good experience at Kelly Infiniti. Finally, Adam was good to work with and he was very honest about the options and warranties that he offered. Overall, I was very pleased with the way I was treated at Kelly Infiniti and the refreshingly positive attitude toward me, my girlfriend, and my daughter as customers. I will certainly return there for my next Infiniti and I highly recommend Jeff and the dealership to anyone looking for an Infiniti. More

My experience with Kelly infinity was the best experience we had for buying a new car. Everybody at the dealer ship was extremely pleasant. Our salesman Victor was so pleasant. we had for buying a new car. Everybody at the dealer ship was extremely pleasant. Our salesman Victor was so pleasant. More

I recently purchased EX 35 from Kelly Infiniti. Customer Service was really helpful and dedicated.Shawn Quinn is a great sales rep.His customer service skills are impeccable.He helped me to get a great deal Service was really helpful and dedicated.Shawn Quinn is a great sales rep.His customer service skills are impeccable.He helped me to get a great deal on my new car. I would definitely recommend Kelly dealership. More

The staff at Kelly Infiniti was very professional throughout the entire car leasing process. I felt I was able to make my decision to lease my new Infiniti without any pressure from the staff and I throughout the entire car leasing process. I felt I was able to make my decision to lease my new Infiniti without any pressure from the staff and I got the car and package I wanted. I highly recommend Kelly Infiniti and will consider doing business with them again in the future. More

Actually my sales person was CARL BARTALINI - he was great!! No pressure sales and was truly allowing me to test drive and check-out the vehicle I was looking at (2011 G37 Convertible). He was very know great!! No pressure sales and was truly allowing me to test drive and check-out the vehicle I was looking at (2011 G37 Convertible). He was very knowledgeable and I felt he was really on my side throughout the puchase process. Bill Cavanaugh was the one who actually orchestrated the delivery - making sure all the accesories were there and installed when I got there. The vehicle was in pristine condition and he spent a lot of time going through every detail/feature of the car. I've bought other luxury vehicles (BMW, Range Rovers, etc.) and no one has ever been this thorough. Truly a great experience and would recommend it to anyone!! More

I have probably had the best dealer experience ever at Kelly Infiniti. Jeff, our sales person, was very knowledgeable about the technical aspects of the car and was able to produce a used version so Kelly Infiniti. Jeff, our sales person, was very knowledgeable about the technical aspects of the car and was able to produce a used version so I could try out the various options in the driver assistance package. Parts and service were prompt with the installation of the accessory options we had to order. I got a complete explanation of all the finances and costs. The only issue I had was that we had an appointment to do the finances and had to wait a hour to start the process. Otherwise, everything was great. More