Back

Kelly Ford - Service Center

Beverly, MA

4.1
228 Reviews

228 Reviews of Kelly Ford - Service Center

Sort by
March 20, 2020

I bought a car from them not even a year ago, and I stared to get problems with it, I took it to get service and they say that it was fixed, but the next day the car had the same problem, It seams th More

by Vin
Recommend Dealer
No
Employees Worked With
Melvin DeLeon
Mar 21, 2020 -

Kelly Ford responded

Edvin I am sorry for the service experience you had at our dealership we would like to speak to you and see what we can do to correct the current concern with in regards to your vehicle. Please reach out to our General Manager Adam Hoyt at 978-922-0059 so that we can try to find a way to assist you.

January 28, 2020

Christian Burns is an amazing role model for those who excel in being the perfect balance of professional and personable. He takes pride in his work both on and off the clock. Making sure his customers ne More

by Christina Sinclair
Recommend Dealer
Yes
Employees Worked With
Christian Burns
Jan 30, 2020 -

Kelly Ford responded

Hi Christina! We are so glad to hear how awesome Christian has been! It is great to know how much of a role model he has been and that he makes sure that your needs are met. We really appreciate you taking the time to share your kind words on Christian! Take care, Christina!

January 18, 2020

We own a small/medium size construction company on the Northshore. 12 trucks from 1/4 ton pickups to 66K GVW dump trucks. Christian has been serving all my trucks for over a decade now and we think he’s More

by AbbottCon
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto, Christian Burns
Jan 20, 2020 -

Kelly Ford responded

Hi Scott! First, we would like to say thank you for sharing your review with us! Second, we are glad that Christian and Brian have taken excellent care of you and your business and that you have always had a great experience. We will be sure to pass this along to Christian and Brian! Take care, Scott!

January 18, 2020

Christian is arguably one of the most talented diesel Techs in the area. I’ve seen his work first hand and it’s nothing short of perfect. His knowledge for his craft and dedication is top notch. I would More

by PowerGuy.0783
Recommend Dealer
Yes
Employees Worked With
Christian Burns
Jan 20, 2020 -

Kelly Ford responded

On behalf of Christian, thank you for taking the time to share this with us! It means a lot knowing how helpful and knowledgeable Christian is, and that he took excellent care of you. Thank you again for your review! We will be sure to pass this along to Christian.

January 18, 2020

Easy to drop off and to pick up, no problems, exactly what you expect for service. car was ready when they said it would be. More

by Iggysmum
Recommend Dealer
Yes
Employees Worked With
John Rappold
Jan 20, 2020 -

Kelly Ford responded

We are pleased to hear that! It is great to know how helpful John was and that your car was ready when expected. Thank you for sharing your experience with us!

January 17, 2020

Christian Burns is by far the best tech I've ever experienced I've owned fords my whole life and have followed him from dealership to dealership because he takes so much pride in his work and the job More

by dmota6
Recommend Dealer
Yes
Employees Worked With
Christian Burns
January 17, 2020

Christian is not only beyond competent in his field, he’s truly passionate and it shows in his work. He takes pride in what he does and goes above and beyond to not only get the job done but do it right. 100 More

by Byorsc
Recommend Dealer
Yes
Employees Worked With
Christian Burns
January 17, 2020

Christian is a great technician not only with Ford but all makes and models if he has the time he can figure out anything! Some people call him Superman! He takes pride in his work. More

by Bignelly
Recommend Dealer
Yes
Employees Worked With
Christian Burns
Jan 17, 2020 -

Kelly Ford responded

Thank you so much for your review Bignelly! We are glad that you had a pleasant experience working with our service team. We noticed that you had a great experience, but your review rating was different. Would you mind updating your rating to reflect your experience please? Thanks, Bignelly!

January 17, 2020

Christian takes pride in his work and is super knowledgable. Definitely the guy you want working on your diesel! Thank you for all your help . More

by Josh
Recommend Dealer
Yes
Employees Worked With
Christian Burns
Jan 20, 2020 -

Kelly Ford responded

Thank you, Josh! We are happy to know that you had the opportunity to work with Christian and that he was more than helpful! We appreciate your review!

January 16, 2020

Exceptional Service and Personalism I recently had the experience of working with Christian Burns, the shop foreman. I was having trouble understanding why I was having issues with my Ta More

by Armstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Burns
...
9
...