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228 Reviews of Kelly Ford - Service Center
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February 17, 2017
Great service Service was done as promised. The Service Manager also called and provided status of my repairs. The entire process went very smoothly. Price was very Service was done as promised. The Service Manager also called and provided status of my repairs. The entire process went very smoothly. Price was very reasonable. More
by Rick222
Employees Worked With
Mike Picariello
September 12, 2016
Stop calling to see how you've done. Service has been fine. But "follow up" is a royal pain. I kept getting calls from an unknown number on my cell. Finally, one morning at 8:30, a tim Service has been fine. But "follow up" is a royal pain. I kept getting calls from an unknown number on my cell. Finally, one morning at 8:30, a time when most people are very busy, in comes a call from this number again, so I answered it only to find out that Kelly Ford wants to know how I liked my service. I don't know how many other people get as irked at these interruptions as I do, but stop with the continual search for marketing data. Your guys are doing their job. Great. Now let me alone. More
by Mary
Employees Worked With
Mark
March 28, 2016
Service After buying a 2010 Ford Focus that had a few issues, I brought it to Beverly Ford and they have been such a big help. Danielle helped me get a loaner After buying a 2010 Ford Focus that had a few issues, I brought it to Beverly Ford and they have been such a big help. Danielle helped me get a loaner so I had something to drive while my car is being serviced. she let me get it on my time and they all were extremely helpful with other issues that surfaced. I will be going there to get my service from now on :) More
by britthuberdeau
Employees Worked With
Danielle Schofield
September 14, 2015
Outstanding Excellent customer service and fast car service! I will be back for more service and refer friends and family to head in for service/ sales. Excellent customer service and fast car service! I will be back for more service and refer friends and family to head in for service/ sales. More
by erica
Employees Worked With
Brian Trombetto
September 14, 2015
Service quicklane We've coming here for years and never fail to get up and beyond service!!! Great management specifically Brian and his staff. I Recommend them to ever We've coming here for years and never fail to get up and beyond service!!! Great management specifically Brian and his staff. I Recommend them to everyone I know. More
by Bigdaddy43
Employees Worked With
Brian Trombetto
September 14, 2015
The Best Brian is the best service manager I have ever dealt with. We'll be taking all our family vehicles here. Thanks for all your help. Brian is the best service manager I have ever dealt with. We'll be taking all our family vehicles here. Thanks for all your help. More
by Happy customer
Employees Worked With
Brian Trombetto
August 18, 2015
Took care of us Thanks to Barbie, Brian, and Christian. When you are hundreds of mile from home it's good to find people that look after you. Roger Dal Bello Thanks to Barbie, Brian, and Christian. When you are hundreds of mile from home it's good to find people that look after you. Roger Dal Bello More
by Jdreg
Employees Worked With
Barbie Perry
June 16, 2015
No worth the time of the visit I brought my truck in for maintenance primarily changeing of fluids ,brake front and rear differential, transmission fluid, transfer case fluid and co I brought my truck in for maintenance primarily changeing of fluids ,brake front and rear differential, transmission fluid, transfer case fluid and coolant fluid changed. Also I said I was having problems with my power locks I had changed the fuse multiple times and new there must be a short i told them this when I handed them the cleet's there was also two cleats in the bed that needed one bolt each one was stripped out.the last thing that needed to be looked at was two factory recalls on the truck. They told me it would be one day. When they called and said the truck was all done. So when I came in to get the keys and pay the bill the service manager had told me the only fluid they changed was the transmission fluid and that they checked the fuse on the locks and that's it after I told them I knew it wasn't the fuse they claimed that all there fluid changing machines were broken. In the end I lost my truck for a day of work for nothing to get repaired they didn't need any machines to fix the cleet's so why didn't they fix them needless to say I will never be going there again I took it to Ipswich and they fixed everything and were fantastic More
by Johnny truck
Employees Worked With
Mark
April 28, 2015
pleased customer Brought my Ford Escape (2005) in for recall work and staff couldn"t have been nicer or more accomodating. Would certainly recommend to my friends Brought my Ford Escape (2005) in for recall work and staff couldn"t have been nicer or more accomodating. Would certainly recommend to my friends More
by Kitty
March 10, 2015
serviceeeee excellent service friendly very nice perfect service RECOMMENDED +++++AAAA+++++ THANKS BARBARA PADGETT EXECENT SERVICE THANKSSSS I love it!!! employed excellent service friendly very nice perfect service RECOMMENDED +++++AAAA+++++ THANKS BARBARA PADGETT EXECENT SERVICE THANKSSSS I love it!!! employed is very nice and friendly loved Thomas ford and service More
by carmen concepcion
Employees Worked With
barbara padgett
