230 Reviews of Kelly Ford - Service Center
Fast and simple I have been coming to Kelly Ford for 3 years now and they are friendly, knowledgeable, and efficient. I appreciate that they give practical maintenanc I have been coming to Kelly Ford for 3 years now and they are friendly, knowledgeable, and efficient. I appreciate that they give practical maintenance advise on when and what can be postponed or what really needs to happen on schedule. More
ProfessionL staff One of the best dealership I’ve had the pleasure of visiting . Service department true professionals with extreme mechnical knowledge. Great great gre One of the best dealership I’ve had the pleasure of visiting . Service department true professionals with extreme mechnical knowledge. Great great great work by all More
Service for my Ford F-150 Needed service for my Ford F-150 first time at Kelly Ford new location on Cabot Street in Beverly Massachusetts. Easy quick and convenient drop-off pr Needed service for my Ford F-150 first time at Kelly Ford new location on Cabot Street in Beverly Massachusetts. Easy quick and convenient drop-off procedure for service. Location is also convenient. Big improvement over the older location. More
Very nice repair crew Two day service was needed because some parts needed to be ordered. I was happy to be treated like a normal person. Car was fixed and 6 months later r Two day service was needed because some parts needed to be ordered. I was happy to be treated like a normal person. Car was fixed and 6 months later running fine. More
Very good service Early drop-off was easy and convenient. Pleasant environment. Friendly and courteous. Very helpful with information I requested. Refreshments were wel Early drop-off was easy and convenient. Pleasant environment. Friendly and courteous. Very helpful with information I requested. Refreshments were welcomed after my long day. More
Kelly Ford Service I was treated so well. Oil change and multi point inspection. Lou was terrific and the GM Tom Solone are the best! I will be sure to have my service d I was treated so well. Oil change and multi point inspection. Lou was terrific and the GM Tom Solone are the best! I will be sure to have my service done at Kelly Ford More
Polite service Brian was able to diagnose problem and find the repair. He kept me updated on the progress. I would definitely go back there for all my car services. Brian was able to diagnose problem and find the repair. He kept me updated on the progress. I would definitely go back there for all my car services. More
Courteous service! I recently took my 2017 expedition in to Kelly Ford for some warranty work. The folks behind the counter were courteous and helpful. When the problem I recently took my 2017 expedition in to Kelly Ford for some warranty work. The folks behind the counter were courteous and helpful. When the problem wasn’t solved on the first try they re-did the work in a timely manner without question. Nice folks. More
Go here if you like waiting If you like to wait hours for your car to be fixed, Kelly Ford is the place for you. I made an appointment weeks in advance, telling the employee that If you like to wait hours for your car to be fixed, Kelly Ford is the place for you. I made an appointment weeks in advance, telling the employee that I'd be waiting both when I made the appointment and when I came back for the appointment. A solid three hours later, I got my car back. Save your time and money, buy literally any other car anywhere else. More
Oil change So the staff is extremely competent and professional my only gripe is that I. Made an appointment so I could wait while they changed the oil ..... it So the staff is extremely competent and professional my only gripe is that I. Made an appointment so I could wait while they changed the oil ..... it was 2 hours and 15 mins for an oil change .... too long .... way too long More