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Kelly Ford - Service Center

Beverly, MA

4.1
228 Reviews

228 Reviews of Kelly Ford - Service Center

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December 22, 2018

Service was excellent. Customer service very friendly. Would recommend people to go to Kelly Ford Service. Location is great plenty of parking easy to get to More

by Baseball123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
December 19, 2018

Service I lease my Ford Fusion and went for scheduled service. The service was fast and they recommended additional checks for the winter. Thank you and Mer More

by Daisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Belli
Dec 19, 2018 -

Kelly Ford responded

Thank you Daisy! We are glad that your service visit went well, happy holidays!

December 01, 2018

Recent service at Kelly Ford I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained every More

by Dben480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
November 23, 2018

Car was and still is, bad out of the box. I'm not sure how everyone on this site gives 5 stars, but that wasn't my experiance. My service advisor left or was fired, which wasn't a loss, I've More

by LeavingFordCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Picariello, Adam Hoyt
November 21, 2018

Great Service Experience I like how professional everyone is and that make sure you are comfortable. I especially like the car wash at the end. Giving it that special touch More

by Alknight14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
October 22, 2018

Makes it easy to survive your car Awesome never have any issues mike is the best to deal with Lenny is the best technician I can always trust my car to be fixed right More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Mike Picariello
Nov 14, 2018 -

Kelly Ford responded

Thank you! We appreciate your feedback on Lenny and are glad that both Mike and Gary took great care of you as well.

October 12, 2018

Awesome service at kelly ford I want to thank mike the manager in service for taking great care of me today. I was driving and got the dreaded low tire pressure warning and immedi More

by Olivia11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Picariello
Oct 17, 2018 -

Kelly Ford responded

Thank you Olivia! On behalf of Michael and the rest of the service team, we really appreciate you sharing this with us. When you're happy, so are we! Take care.

October 04, 2018

Impressive New to area. Looking for a good service center for my vehicle. I think I've found it! Just had "The Works" oil change service at Kelly's 420 Cabot St. More

by MeNow2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
September 07, 2018

Fast and simple I have been coming to Kelly Ford for 3 years now and they are friendly, knowledgeable, and efficient. I appreciate that they give practical maintenanc More

by racarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
August 21, 2018

ProfessionL staff One of the best dealership I’ve had the pleasure of visiting . Service department true professionals with extreme mechnical knowledge. Great great gre More

by Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from service
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