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Kelly Ford
Beverly, MA
530 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 530 reviews
March 19, 2022
I called Monday to schedule an 8am appointment for Saturday. I called again Friday to confirm I could drop my truck off early and pick it up by noon. Your service rep confirmed. When I called Saturday Saturday. I called again Friday to confirm I could drop my truck off early and pick it up by noon. Your service rep confirmed. When I called Saturday at 2pm to see if my truck was ready your service center had no idea why I even needed done and had the audacity to say I’m the last one going in for the day. Worst service I have ever dealt. I am a business owner and lifelong ford owner. I just bought a $50,000 truck from you in April. I will never do business with your dealership again and neither will my business partner. I tried calling your manager, left messages, you people did nothing for me. I’ll happily bring my business elsewhere moving forward. More
by Dsnoble13
Employees Worked With
General manager, Isaac Bruton, Bryan Drysdale, Juan Flores
March 10, 2022
Mohammed was very helpful and got me into the car I wanted for a good deal! Kelly ford is a great deal and I would definitely recommend them to friend and family wanted for a good deal! Kelly ford is a great deal and I would definitely recommend them to friend and family More
by mkiely517
Employees Worked With
Mohamed Zizi, Sonlly Pena
March 05, 2022
Kelly Ford dies an excellent job not only in the actual work they perform but their policy if keeping the customer informed is above all expectations. work they perform but their policy if keeping the customer informed is above all expectations. More
by birder57
Employees Worked With
Juan Flores
February 08, 2022
Great service from all involved when buying my vehicle service sales and financing were excellent service sales and financing were excellent More
by arzmad
Employees Worked With
February 05, 2022
Made an appointment a month in advance then waited 55 minutes beyond my appointment time for an oil change they had no idea how much longer it would take finally I had to leave without an oil change minutes beyond my appointment time for an oil change they had no idea how much longer it would take finally I had to leave without an oil change More
by Bpage
Employees Worked With
Juan Flores
January 19, 2022
Sadly it was a terrible experience for my daughter and I. We put $1000 down. Was told the car should be ready the next day. 4 days later we got a call, no title. They had no problem taking my $12,000. Who se We put $1000 down. Was told the car should be ready the next day. 4 days later we got a call, no title. They had no problem taking my $12,000. Who sells cars with no title in hand? Deceitful and disingenuous. More
by dave@angelli.com
January 17, 2022
I took my 2021 f-150 for service, I was met by the service manager and quickly my truck was taken in and my service and sticker was done quickly and the car wash was nice too, I like to take this oppo service manager and quickly my truck was taken in and my service and sticker was done quickly and the car wash was nice too, I like to take this opportunity to thank everyone for getting me on my way right away. Thank you. More
by Jamesandsarasbaba
Employees Worked With
Melvin DeLeon
January 03, 2022
I was very pleased with the service this morning on my 2016 Ford Escape. Everyone was very professional with helping me. Happy new year to all. 2016 Ford Escape. Everyone was very professional with helping me. Happy new year to all. More
by SAMMYSHOELESS4
Employees Worked With
Juan Flores
