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Kelly Ford
Beverly, MA
525 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 525 reviews
September 19, 2022
I am very pleased with the professionalism and understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at Kelly were great! They understood my needs and were able to work with my budget!!! More
by Erica
September 12, 2022
I only see good reviews and I know for a fact 5-7 people I have talked to left bad reviews and I'm still having a horrible issue with my car that has been going on since May of 2022 and it's now September 2 I have talked to left bad reviews and I'm still having a horrible issue with my car that has been going on since May of 2022 and it's now September 2022 and it's still not fixed or do I yet have a call back for a 4th appointment to diagnosis my car that they said they did 3 time's already, after this I will never recommend or talk nicely about Kelly Ford in Beverly Mass. More
by JimJulien76
Employees Worked With
The employee that I dealt with is not on any list but it's Alfredo Raffucci and whoever his boss is also the first person I dealt with doesn't work there anymore Juan Flores I think was his name
September 09, 2022
I’ve had quite a few issues since this purchase sadly. Firstly the oil leaked and a gasket had to be changed almost immediately, then I had brake pads error message and needed new sensors, sadly now I hav Firstly the oil leaked and a gasket had to be changed almost immediately, then I had brake pads error message and needed new sensors, sadly now I have a steering error message and also the car shakes between 65-75 on the highway and some of the door seals have come off just 3/4 months in. The service center have been helpful and they are aware I just wish all these things would have been resolved before purchase so it was good to go - and I hope they can resolve these issues for what was meant to be a dream purpose for me. Mohamed was excellent and no fault of his or the service team - I trust you will resolve this for me and put it right and I will have this back as a 5 star review! More
by sunil.metcalfe
Employees Worked With
Mohamed Zizi
August 27, 2022
Gabriel helped me purchase a car at Kelly Ford. He knew my wants and needs and quickly found me the right vehicle. Thank you! He knew my wants and needs and quickly found me the right vehicle. Thank you! More
by Sjrl143
Employees Worked With
Other Employees :
Melvin DeLeon, Gabrielle de Guzman, Kerriann Theriault
July 23, 2022
Our sales rep Dave Labreque was excellent. He provided us with everything we needed to drive away with the car of our choice. He provided us with everything we needed to drive away with the car of our choice. More
by denistibs
Employees Worked With
July 23, 2022
Since the moment we came to the door Mohamed received us with a big smile and was very professional and helped us choosing the best option and deal. Great customer service! Keep up the good work! with a big smile and was very professional and helped us choosing the best option and deal. Great customer service! Keep up the good work! More
by lady_s_pr
Employees Worked With
Mohamed Zizi
June 21, 2022
Plan your service ahead of time as they are booked 3 to 4 weeks out. Even for a safety recall I could not get my appointment any earlier. I was not notified when the work was completed. I had to call at the weeks out. Even for a safety recall I could not get my appointment any earlier. I was not notified when the work was completed. I had to call at the end of the day to ask if it was ready. The service order showed it was completed 4 1/2 hours prior to me calling. More
by Ford owner
Employees Worked With
Unsure as the Employee was not wearing a name tag
June 09, 2022
Mohammed was an absolutely perfect salesperson for us. We are senior citizens who were very overwhelmed by all of the bells and whistles on our new Bronco Sport. Mohammed answered all of our questions wit We are senior citizens who were very overwhelmed by all of the bells and whistles on our new Bronco Sport. Mohammed answered all of our questions with patience and a wonderful sense of humor. He made us feel very secure in our ability to maneuver all of the dials and buttons! More
by marlshindell
Employees Worked With
Mohamed Zizi
June 06, 2022
I have been going to Kelly Ford for a few years now. Service has always been great. Melvin, the service manager, is a great guy. He is very helpful. His service team is a good group of people. Service has always been great. Melvin, the service manager, is a great guy. He is very helpful. His service team is a good group of people. More
by Maria
