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Kelly Ford

Beverly, MA

4.2
530 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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420 Cabot Street

Beverly, MA

01915

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Showing 530 reviews

January 21, 2023

Alfredo & Sarah made my trip to Kelly Ford quite delightful. I recommend the Kelly Ford Service to everyone! More

by Dansarah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Raffucci, Sarah Britt
January 16, 2023

Responded to my request. Did a great job. I’m very happy with the service. More

by keitht1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Pyrro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin DeLeon, Juan Flores
November 26, 2022

Worse services ever! My car went for a quick tire replacement. It toke them 4 days. And everyday I called they it almost ready. We will call you later. But never called. More

by Max
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not showing
September 27, 2022

I would like to thank melvin and his crew for the great work on my truck! I would recommend this service department to everyone! More

by draymond2792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Sep 30, 2022 -

Kelly Ford responded

You are more than welcome! We're so happy to know that Melvin took such great care of you and your truck! We really appreciate your recommendation! Please do not hesitate to reach out if there is anything else we can do for you!

September 27, 2022

I went to Kelly Ford to purchase a 2019 Ford Edge ST. Mohamed Zizi greeted me and made me feel at ease the moment I met him. Mohamed was beyond helpful with assisting me with my purchase. Mohamed's kn More

by robm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Zizi
Sep 30, 2022 -

Kelly Ford responded

Hey Rob! We just wanted to reach out and say thank you! We're happy to know that you had a great time working with Mohamed and he helped you get into your 2019 Edge ST! It's great that from start to finish, Mohamed made sure all your questions were answered and that you were well taken care of! Thank you so much for taking the time to share this with us!

September 19, 2022

I am very pleased with the professionalism and understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Mohamed Zizi, Kerriann Theriault
Sep 30, 2022 -

Kelly Ford responded

On behalf of Mohamed, thank you, Erica! We are so happy to know that you had a great experience from start to finish and that Mohamed and the rest of the team took excellent care of you! We really appreciate you taking the time to share this with us!

September 12, 2022

I only see good reviews and I know for a fact 5-7 people I have talked to left bad reviews and I'm still having a horrible issue with my car that has been going on since May of 2022 and it's now September 2 More

by JimJulien76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The employee that I dealt with is not on any list but it's Alfredo Raffucci and whoever his boss is also the first person I dealt with doesn't work there anymore Juan Flores I think was his name
Sep 12, 2022 -

Kelly Ford responded

Hello Jim, we are sorry to learn about this. We looked up your name in our system and could not find anything - please feel free to reach out to Melvin Deleon, our service manager, at 978-922-0059 or mdeleon@kellyauto.com. Thank you!

September 09, 2022

I’ve had quite a few issues since this purchase sadly. Firstly the oil leaked and a gasket had to be changed almost immediately, then I had brake pads error message and needed new sensors, sadly now I hav More

by sunil.metcalfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Zizi
August 27, 2022

Gabriel helped me purchase a car at Kelly Ford. He knew my wants and needs and quickly found me the right vehicle. Thank you! More

by Sjrl143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Pyrro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Vantilburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin DeLeon, Gabrielle de Guzman, Kerriann Theriault
August 11, 2022

Excelente and fast highly recommended Helpful and reliable, always go there since I own a Ford truck More

by fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Bruton, Bryan Drysdale
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