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Kelly Ford
Beverly, MA
533 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 533 reviews
March 01, 2023
Outstanding service department…. Ian is absolutely the best. Very professional and very pleasant. I want to thank Melvin for all his hard work. Ian is absolutely the best. Very professional and very pleasant. I want to thank Melvin for all his hard work. More
by harread
Employees Worked With
Ian
February 14, 2023
I had a great experience buying a used car from Kelly Ford, easy straight forward in and out. After money exchanged hands is where things fell apart. I had a few mechanical issues and concerns after only Ford, easy straight forward in and out. After money exchanged hands is where things fell apart. I had a few mechanical issues and concerns after only owning the vehicle for 60 days and less than 2500 miles I put on it. Reached out to the dealership several times with no call back, sent emails... nothing. It wasn't until I was connected with Gary who was the only person who would listen and advocate on the consumers' behalf and work to find an outcome that would satisfy both parties. After a month the end result was me having a vehicle that needs a few repairs and the dealership not willing to do anything (even know it's under the dealership warranty). They had no problem taking my money, but when it came time to fix the problems, they wanted nothing to do with it. So, if you want to buy a vehicle at Kelly Ford, you definitely should.. But if you want to buy a vehicle and have the peace of mind knowing you're in good hands post sale.. I would run.. not walk.. run the other way. More
by Chrton
January 31, 2023
Melvin and his service staff is the reason I keep going back. Keep up the great work! back. Keep up the great work! More
by Brianj124
Employees Worked With
Other Employees :
Adam Hoyt, Melvin DeLeon, Juan Flores, Sarah Britt
November 26, 2022
Worse services ever! My car went for a quick tire replacement. It toke them 4 days. And everyday I called they it almost ready. We will call you later. But never called. My car went for a quick tire replacement. It toke them 4 days. And everyday I called they it almost ready. We will call you later. But never called. More
by Max
Employees Worked With
Not showing
September 27, 2022
I went to Kelly Ford to purchase a 2019 Ford Edge ST. Mohamed Zizi greeted me and made me feel at ease the moment I met him. Mohamed was beyond helpful with assisting me with my purchase. Mohamed's kn Mohamed Zizi greeted me and made me feel at ease the moment I met him. Mohamed was beyond helpful with assisting me with my purchase. Mohamed's knowledge, expertise, and customer service are impeccable!. He went above and beyond with answering all my questions. I would definitely do business with Mohamed again! More
by robm
Employees Worked With
Mohamed Zizi
September 19, 2022
I am very pleased with the professionalism and understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at Kelly were great! They understood my needs and were able to work with my budget!!! More
by Erica
Employees Worked With
Gary Sbordone, Mohamed Zizi, Kerriann Theriault
September 12, 2022
I only see good reviews and I know for a fact 5-7 people I have talked to left bad reviews and I'm still having a horrible issue with my car that has been going on since May of 2022 and it's now September 2 I have talked to left bad reviews and I'm still having a horrible issue with my car that has been going on since May of 2022 and it's now September 2022 and it's still not fixed or do I yet have a call back for a 4th appointment to diagnosis my car that they said they did 3 time's already, after this I will never recommend or talk nicely about Kelly Ford in Beverly Mass. More
by JimJulien76
Employees Worked With
The employee that I dealt with is not on any list but it's Alfredo Raffucci and whoever his boss is also the first person I dealt with doesn't work there anymore Juan Flores I think was his name
