Kelly Ford

Gary and Tony found me the perfect car,at a price that was affordable and fit my budget. Both were friendly and very accommodating, no high pressure sales. This is the second car we've purchased from th was affordable and fit my budget. Both were friendly and very accommodating, no high pressure sales. This is the second car we've purchased from this dealership and both my husband and I would highly recommend Thomas Ford. I also think it's great that we were able to do business with a dealership in our hometown. More

I've purchased all of my Fords (at least 3 - sorry lost count) from Thomas Ford and have put at least 115,000 miles on each. All service on each car has been done at Thomas Ford with the great customer se count) from Thomas Ford and have put at least 115,000 miles on each. All service on each car has been done at Thomas Ford with the great customer service from Brian Trombetto. As a single mother, who for many years traveled from Gloucester to Boston, and now my teenage son is driving one of my Fords, I value the quick response and advice I receive from Brian. I have recommended Thomas Ford to my friends on the North Shore and I know at least 2 friends currently driving new Escapes. It's great to see a local dealership keep good employees - it says a lot about the dealership as a whole. More

I received excellent service, Brian was friendly and knowledgeable. He made sure I was taken care of in a short period of time and I paid a very reasonable amount for the service I received. I always knowledgeable. He made sure I was taken care of in a short period of time and I paid a very reasonable amount for the service I received. I always go to QuickLane for all my car's auto service needs and I bring my daughter's car there as well. More

I have been very pleased with the service experience at Quick Lane and use it for all 4 of our cars. I would recommend this service center and Thomas Ford to anyone looking for a Ford car or service. The s Quick Lane and use it for all 4 of our cars. I would recommend this service center and Thomas Ford to anyone looking for a Ford car or service. The staff is friendly and accomodating and appointments are not necessary. It is very convenient. More

I bring in my car about every 3000 miles for service, I consistently find friendly service, prompt serevice, and reasonable price for the job that needs to be done on my car, no appointment is necessary fo consistently find friendly service, prompt serevice, and reasonable price for the job that needs to be done on my car, no appointment is necessary for the type of service I have done so that is very convenient. More

I have been having my 2008 Sports trac and my leased 2008 Mercury Mariner serviced by Thomas Ford. I am very happy with the fact that I can call the day before, leave a car off and know it will be ready for Mercury Mariner serviced by Thomas Ford. I am very happy with the fact that I can call the day before, leave a car off and know it will be ready for me on time, at a fair price and done right. I am turning in my leased Mercury at Thomas Ford and intend to give them an opportunity to try to sell me another car instead of leasing. The reason I am not purchasing the Mercury is for two reasons: My Mercury dealer could not correct a water leak that has been ongoing for almost three years and the car smells musty inside. Secondly, the dealership (North Shore Lincoln Mercury) is gone. I have bought a new Ford from Thomas Ford in the past and hope to get a good deal. More

Thomas Ford has suberb customer service. The staff is always friendly and helpful and very accommodating of a customer's schedule. If there is ever a problem, they take immediate steps to resolve the sit always friendly and helpful and very accommodating of a customer's schedule. If there is ever a problem, they take immediate steps to resolve the situation. I highly recommend their repair service. More

My family and I have always been treated most professionally when dealing with Quick Lane for past seven years. I have also bought two new cars from Thomas Ford during that time (2005 Focus and 2 professionally when dealing with Quick Lane for past seven years. I have also bought two new cars from Thomas Ford during that time (2005 Focus and 2004 Freestar) plus we have 1998 Volvo. They have all been serviced by Quick Lane Team, led by Brian Trombetto, and consistently exceeded our expectations. In fact, Brian even provided me some emergency expertise via phone in July when my Freestar had transmission problem while driving. Thus, we can always count on Quick Lane's superior support even on-the-road! John Snow Marblehead, MA More

Quick Lane at Thomas Ford has always been reliable for service and usually a very short wait. Their hours of operation are very convenient as well. If there is a wait they are always honest and let you k service and usually a very short wait. Their hours of operation are very convenient as well. If there is a wait they are always honest and let you know how long. The staff is friendly and does a great job! More

I was very impressed with the way I was treated and taken care of by Barbara after our last visit was not so good. This time every thing was completed at the said time. My husband and I are pleased with Barb care of by Barbara after our last visit was not so good. This time every thing was completed at the said time. My husband and I are pleased with Barbara's friendliness and she does what she says she will do. We will keep returning and have said good-bye to our regular mechanic. More