Kelly Ford

Brian T over at Quick Lane is an excellent, attentive, and very professional manager of a great service shop for routine maintenance. Same holds true for the folks at the main service shop, they all do a and very professional manager of a great service shop for routine maintenance. Same holds true for the folks at the main service shop, they all do a superb job with service of your Ford vehicle. Thomas Ford always goes the distance for it service customers. More

After going to a few other dealerships I settled on Thomas Ford for purchasing my 2011 Taurus. Tony was great when I test drove the car and not at all pushy. The sales staff is extremely professional a Thomas Ford for purchasing my 2011 Taurus. Tony was great when I test drove the car and not at all pushy. The sales staff is extremely professional and never resorted to the shady tactics I have experienced at other places (ie taking my license and not giving it back until they could get me in a car that day... I'm looking at you Ira Toyota). I planned on ordering my Taurus new from the factory. A week after order the factory stopped making the color I wanted due to supply problems in Japan. Jim called me and found my car exactly as I ordered it at a dealership far up in Maine. I had it in my driveway in 2 days after that. They gave me a great honest deal on the car and I could not be happier. What sets great dealership apart isn't always what they do right but how they handle the curve xxxxx that get thrown into a purchase. They handled everything like professionals and I will definitely be back for cars and service. More

I just bought a 2011 Ford Escape from Thomas Ford and am so far very pleased with the dealership. I did a lot of research online before test driving any vehicles. I narrowed it down to three vehicles and, s so far very pleased with the dealership. I did a lot of research online before test driving any vehicles. I narrowed it down to three vehicles and, since Thomas was closest, I started with them and had a great test drive with Stuart. I then went to Ira Toyota and got so much pressure from the cliche of a sales manager "Lenny" (literally, "What's it gonna take to . . ." sheesh!) that I walked out and never went back. So, having narrowed it down to two cars, I took another test drive with my wife a week or so later, again with Stuart. There was never any pressure to buy something else (except to simply ask if we wanted to try a Flex), and all of our questions were very patiently answered. When I went in to buy the car, Stuart remembered me and we got down to business. They managed to come up with a financing package that was very agreeable and competitive. The car was ready to drive away in a couple of hours and Stuart went over all of its features, including helping me to set up the SYNC system with my phone. There was never any pressure or defensiveness or any impatience; they just did their job in a straight forward and professional way. I also love that the dealership is right in downtown Beverly instead of out on a highway somewhere. I can even drop my car off for servicing and walk to the commuter rail! The showroom is not flashy and it's a small dealership, but they had what I wanted and did right by me. Highly recommended. More

This is the best treatment I have received from a new car dealership in 40 years!! They do an exceptional job of listening to your needs as well as working hard to fulfill those needs. I have purchased my dealership in 40 years!! They do an exceptional job of listening to your needs as well as working hard to fulfill those needs. I have purchased my last two cars from very large foreign car dealerships, and Thomas Ford is head and shoulders above them in every category. I have already recommended them to a good friend, and plan to do so every chance I get. My Ford Escape is an awsome vehicle!! More

Went in for basic service and was originally told it may be a day b/c a part was n/a but sure enough I get a call an hour later saying they received the part and my car was ready. They were fast, friendly; be a day b/c a part was n/a but sure enough I get a call an hour later saying they received the part and my car was ready. They were fast, friendly; would recommend to anyone and will definitely use the for service needs in the future rather than my normal mechanic More

We went to this dealership as we like to deal with local people and have shopped here before. Our salesman, Chris, was very helpful and not pushy, which is what we like. We didn't feel intimidated or push people and have shopped here before. Our salesman, Chris, was very helpful and not pushy, which is what we like. We didn't feel intimidated or pushed to make a sale; we felt relaxed to think and ponder our choice. Thomas Ford has a very good reputation in Beverly and the surrounding area and their customer service is topnotch. We felt that they dealt with us fairly, competently, and efficiently. We are so happy with our purchase and would recommend Thomas Ford to anyone looking for a good deal at a fair price. We would also like to mention that Jeff Klein, as General Sales Manager, is a positive asset to this dealership. More

Brian does an outstanding job and so does his staff. Everyone was very friendly and helpful and I would absolutely recommend them to my friends and family. Brian does an outstanding job and so does his Everyone was very friendly and helpful and I would absolutely recommend them to my friends and family. Brian does an outstanding job and so does his staff. Everyone was very friendly and helpful and I would absolutely recommend them to my friends and family. More

Gary and Tony found me the perfect car,at a price that was affordable and fit my budget. Both were friendly and very accommodating, no high pressure sales. This is the second car we've purchased from th was affordable and fit my budget. Both were friendly and very accommodating, no high pressure sales. This is the second car we've purchased from this dealership and both my husband and I would highly recommend Thomas Ford. I also think it's great that we were able to do business with a dealership in our hometown. More

I've purchased all of my Fords (at least 3 - sorry lost count) from Thomas Ford and have put at least 115,000 miles on each. All service on each car has been done at Thomas Ford with the great customer se count) from Thomas Ford and have put at least 115,000 miles on each. All service on each car has been done at Thomas Ford with the great customer service from Brian Trombetto. As a single mother, who for many years traveled from Gloucester to Boston, and now my teenage son is driving one of my Fords, I value the quick response and advice I receive from Brian. I have recommended Thomas Ford to my friends on the North Shore and I know at least 2 friends currently driving new Escapes. It's great to see a local dealership keep good employees - it says a lot about the dealership as a whole. More

I received excellent service, Brian was friendly and knowledgeable. He made sure I was taken care of in a short period of time and I paid a very reasonable amount for the service I received. I always knowledgeable. He made sure I was taken care of in a short period of time and I paid a very reasonable amount for the service I received. I always go to QuickLane for all my car's auto service needs and I bring my daughter's car there as well. More