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Kelly Ford
Beverly, MA
535 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
July 19, 2012
I bought a 2010 Ford Escape from Thomas Ford and couldn't be happier with my experience. Kevin listen to me and never tried to pressure me in any way and found exactly what I was looking for. Jeff Klein go be happier with my experience. Kevin listen to me and never tried to pressure me in any way and found exactly what I was looking for. Jeff Klein got me three financing offers and explained to me which would best for me. I felt as if I was buying a car from family. More
by maberry
Employees Worked With
Kevin Waters
July 18, 2012
They do what they say they are going to do. They are also very cooperative and willing to listen to the customer. And very apologetic when the customer is right. very cooperative and willing to listen to the customer. And very apologetic when the customer is right. More
by Michelineryan
Employees Worked With
Barb, TJ, and Matt in service
July 15, 2012
one of the best service teams on the north shore. I have been driving for forty years and no other dealer treats you like family like the service at quick lane at thomas ford, Brian Trombetto and his staf been driving for forty years and no other dealer treats you like family like the service at quick lane at thomas ford, Brian Trombetto and his staff are fast like a nascar team in and out, and they are the most friendliest bunch of guys I have ever met, top notch all the way. More
by mike m fusion09
July 14, 2012
We brought in a 2011 Ford Focus with 30,300 miles on it with a noise in the suspension and very prominent road noise. She was told she should replace the tires in 2-3 oil changes (15000 to 22500 miles lat with a noise in the suspension and very prominent road noise. She was told she should replace the tires in 2-3 oil changes (15000 to 22500 miles later) and that nothing else is wrong. A few days later, Danvers Motor company (ford dealer) replaced 2 suspension pieces in and a bearing for the same problem (which had not been fixed). A few day later, still not fixed, it was taken to Madden Ford in Norwood MA,the selling dealer, who said it needs a transmission mount, an alignment and 4 new tires and that we would have to pay for the alignment and tires even though the 4 new parts were needed on the car making the alignment and tires covered under the warranty per the fourth edition of the 2011 owners manual. Lastly, there is no service interval for alignments in the manual, though the man at dealer stated there is: wording is align if car pulls substantially to one side or the other" which ours does not. They let my fiance leave in an unsafe vehicle and I want these thing fixed at no cost to me as they are related to failed parts by the manufacturer, the car has been services per the owners manual including tire rotation all by Ford dealers and has never been in an accident or had a road hazard incident. Robert Hurley 413-695-2152 More
by hurley8201
Employees Worked With
Cusomer service adviser
June 11, 2012
Don't go to the Ford Dealership itself but take your car across the street, where my highest recommendation goes to Quick Lane, the Tire and Auto Center associated with Thomas Ford. Brian Trombetto, the se across the street, where my highest recommendation goes to Quick Lane, the Tire and Auto Center associated with Thomas Ford. Brian Trombetto, the service manager, has taken care of the Ford cars and trucks in our family for the past 10 years and has always been reliable and honest. He knows us by name, keeps the records of our repairs in order, tells us when we have a rebate or discount available, advises us when something looks strange underneath, and even told me when my Ford Ranger had reached the end of its life and it was time to say goodbye. Doesn't get more honest than that. I travel overseas a lot and have always felt that my wife's vehicle was in good hands while I was away and that Brian would always steer us straight. AAAAAA++++++ More
by Grisha54
Employees Worked With
Brian Trombetto
June 10, 2012
The service I receive there is always the best. From write up through the repairs, it is top quality both in personnel and workmanship. Always a pleasure to visit. write up through the repairs, it is top quality both in personnel and workmanship. Always a pleasure to visit. More
by labrador97
Employees Worked With
Thomas Abbott
May 12, 2012
Very prompt, fast, friendly and very reasonable costs for service to my 2010 Grand Marquis. This is the only place that I have my car serviced due to the excellant service. service to my 2010 Grand Marquis. This is the only place that I have my car serviced due to the excellant service. More
by tfp19501950
Employees Worked With
Brian Trombetto
May 06, 2012
These guys at Thomas ford are fantastic! I had driven used cars my whole life and was tired of vehicles breaking down on me and needing $1000.00 in repairs every time. I was looking for a NEW car, a leas used cars my whole life and was tired of vehicles breaking down on me and needing $1000.00 in repairs every time. I was looking for a NEW car, a lease so that I won't ever have to worry about huge repairs again, good gas mileage, and a low monthly payment. They didn't try to sell me anything that wasn't a perfect fit, and they gave me options. I am now driving a brand new ford fiesta, worry and hassle free! I couldn't be happier :) Thanks guys! More
by Victoria885
Employees Worked With
Ambroise Orlando
May 05, 2012
Thomas Ford is exceptional; I get great value and I friendly service. Honestly and transparency aren't words at the top of everyone's mind when it comes to car sales but I can, hand on heart, say that friendly service. Honestly and transparency aren't words at the top of everyone's mind when it comes to car sales but I can, hand on heart, say that I got both those things from Thomas Ford. I highly recommend. More
by hughespjh
Employees Worked With
Chris Caruso
May 02, 2012
As always we had a great experience buying a car at Thomas ford. We especially have enjoyed working with Gary Sbordone. I believe have bought 8 or 9 cars at this dealership since moving to the north s Thomas ford. We especially have enjoyed working with Gary Sbordone. I believe have bought 8 or 9 cars at this dealership since moving to the north shore in 1990. More
by Figits
Employees Worked With
Gary Sbordone
