Kelly Ford

Comfortable experience - no "sales pitch" pressure Ambrose was a great salesperson to work with during my search for a new Explorer. He was easy to talk with and I never felt any pressure from a "sales Ambrose was a great salesperson to work with during my search for a new Explorer. He was easy to talk with and I never felt any pressure from a "sales pitch." I explained my needs and wants and he found me a vehicle I was excited to purchase, at a price I was comfortable with spending. Ray from Finance explained all the various add on options but wasn't pushy when I politely declined. Again, no pressure. John from Management and Tom from Administration, came by after my decision to make sure I was happy with my experience, which I relayed to them it was an enjoyable experience. Overall a pleasant experience purchasing my new Explorer. More

New Ford Explorer Mike was extremely helpful in my purchase couldn't recommend him enough! The whole process was easy and smooth! Will definitely come back for my next Mike was extremely helpful in my purchase couldn't recommend him enough! The whole process was easy and smooth! Will definitely come back for my next purchase More

Great Team I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the le I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer. More

They make it easy ! Friendly / Family atmosphere, no pressure, they listen, they find solutions. Been dealing with this dealer ship (through change of hands) for 40+ year Friendly / Family atmosphere, no pressure, they listen, they find solutions. Been dealing with this dealer ship (through change of hands) for 40+ years, have purchased a number of vehicles from them, used their parts and service departments many times. Never an issue. More

A great experience! This was my third buying experience at Ford and it was as pleasant and successful as the first. As last time, I worked with Lee, who is friendly and This was my third buying experience at Ford and it was as pleasant and successful as the first. As last time, I worked with Lee, who is friendly and helpful and made me feel at ease. I also enjoy working with Gary, who sold me my very first Ford! I would highly recommend Lee and this dealership to all my family and friends! More

This has been the easiest transition into a new car. This transaction went so smoothly it was stressless. Our salesman explained everything. I feel the tried so hard to meet all our needs and help us fin This transaction went so smoothly it was stressless. Our salesman explained everything. I feel the tried so hard to meet all our needs and help us find the best car for us. More

New Ford Escape Easy! I needed a third car for my son who recently got his license, so I decided to buy myself a new one. The folks at Kelly Ford had the best prices and ma I needed a third car for my son who recently got his license, so I decided to buy myself a new one. The folks at Kelly Ford had the best prices and made the process seamless. I was driving off the lot in my new car in less that 48 hours from initial contact. The salesman, Ambrose, was courteous and very helpful, as was the entire staff. The entire experience was great! More

Easy, Easy, Easy Ricardo Mejia was friendly, polite, helpful and make the whole experience easy. We would recommend everyone to go see him for a new/used vehicle. Answ Ricardo Mejia was friendly, polite, helpful and make the whole experience easy. We would recommend everyone to go see him for a new/used vehicle. Answered all our questions and showed us all the new features that our new truck has. The whole staff was great. I will definitely go back to them again when we are ready to buy another vehicle. More

Great team at Kelly Ford Enjoyed working with the team at Kelly Ford. Two of my friends also picked up trucks and their references were not unfounded. They were great and got Enjoyed working with the team at Kelly Ford. Two of my friends also picked up trucks and their references were not unfounded. They were great and got me rolling same day which was impressive. More

Repeat Experience This is the second vehicle i have leased through this dealership. Both times i was treated great. They got me into the car i wanted in a short period This is the second vehicle i have leased through this dealership. Both times i was treated great. They got me into the car i wanted in a short period of time. No Hassle. More