Kelly Ford

My experience with Kelly Ford was terrific. As a woman, shopping for a car can be a bit intimidating. The staff at Kelly Ford were friendly, knowledgeable and great to work with. There was no pr As a woman, shopping for a car can be a bit intimidating. The staff at Kelly Ford were friendly, knowledgeable and great to work with. There was no pressure to make a purchase. Everyone was so pleasant. My salesman Robert England was great. More

Oil change So the staff is extremely competent and professional my only gripe is that I. Made an appointment so I could wait while they changed the oil ..... it So the staff is extremely competent and professional my only gripe is that I. Made an appointment so I could wait while they changed the oil ..... it was 2 hours and 15 mins for an oil change .... too long .... way too long More

New truck purchase Positive experience from the start. This is my second purchase from this dealership. Excellent customer service. Thanks again Ambrose, Gary and John Positive experience from the start. This is my second purchase from this dealership. Excellent customer service. Thanks again Ambrose, Gary and John for being honest and caring! See you on the next one! More

Great Experience from the get go. All the employees made myself and my wife feel very relaxed. There was no pressure that you would typically feel when purchasing / from the get go. All the employees made myself and my wife feel very relaxed. There was no pressure that you would typically feel when purchasing / leasing a new car or truck. I have purchased several cars from the Kelly Honda dealership. But this was the first time at Kelly Ford. I had always had excellent results at Kelly Honda so I wasn't surprized with the great treatment we received from Kelly Ford.... I would recommend Kelly Ford to all my friends. More

Great experience from beginning to end from talking to sabrina lee ray and Gary picking up car lee was awesome explaining everything to me thank you from beginning to end from talking to sabrina lee ray and Gary picking up car lee was awesome explaining everything to me thank you More

Excellent sales help My salesman Lee Moss did a great job explaining all the systems and features of the news F150 platinum , I would recommend Kelly Ford and Lee to every My salesman Lee Moss did a great job explaining all the systems and features of the news F150 platinum , I would recommend Kelly Ford and Lee to everyone. More

Great service department Brian took very good care of me The mechanic did a very good job Brian provided me with a loaner My car was ready when promised and was washed an Brian took very good care of me The mechanic did a very good job Brian provided me with a loaner My car was ready when promised and was washed and windows cleaned Brian made it easy Thanks Mike More

2011 F350 warranty service I brought my 2011 F350 Super Duty in for service work which was covered under the extended warranty. Even though I bought the truck at another Ford de I brought my 2011 F350 Super Duty in for service work which was covered under the extended warranty. Even though I bought the truck at another Ford dealership in New Hampshire, they treated me like I actually bought the truck from them, which says a lot about the dealership as a whole. Now, I could have brought the truck back to the dealership I bought it from and had the work done without paying the $100 deductible since an augment could be made that this was a condition that was present when I bought the truck but out of convenience and the positive experience I had with the service adviser, and the problem being rectified was well worth the $100. Being a mechanic myself and not having much faith in MoCo dealership service departments, I have to say that this review doesn't come lightly, and to actually go out of my way to write this review should say volumes. I will be using Kelly Ford for my future service work and I will update this review as well. More

Great Experience purchasing my new F-150 A few quick and informative email exchanges with Internet coordinator Dan Haugh set me up for a test drive. Arriving at the dealership I met with Lee A few quick and informative email exchanges with Internet coordinator Dan Haugh set me up for a test drive. Arriving at the dealership I met with Lee Moss who made me feel comfortable from the start with no pressure. Lee answered all of my questions in an honest and informed manner and took me on a long test drive that allowed for the full range of driving conditions and speeds to be experienced.. When we got back Lee promptly worked with me on the numbers and presented several attractive pricing options that allowed us to come to a great deal that exceeded my expectations. The folks at Kelly combine free and easy communication with great product and market knowledge to provide a great hassle-free car and truck buying experience. I am now the proud owner of a new F-150. Thank you Lee Moss and thank you Kelly Ford. More

It was great It was a great experience. The staff was very knowledgeable with the vehicles they were selling and time was spent explaining any questions you may ha It was a great experience. The staff was very knowledgeable with the vehicles they were selling and time was spent explaining any questions you may have. More