
Kelly Ford
Beverly, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No matter how many times I have spoken to people in person in the service department at Kelly Ford that I don't have a problem with my taillight and I have never brought my Ford Edge to Kelly Ford for person in the service department at Kelly Ford that I don't have a problem with my taillight and I have never brought my Ford Edge to Kelly Ford for service, they continue to call or email me regarding the taillight and/or my Ford Edge. I have been more than paitent, but more than fives times I have called and spoken to people in service the need to understand, I don't have a taillight issue and I have never brought my Ford Edge in for service and to stop calling me or emailing me about my service! More
Naturally, my xxx car started with issues after Lemon Law time to return car expired. time to return car expired. More
The service on my F-150 was done in an hour. Very friendly and honest staff. Very friendly and honest staff. More
Ambrose was very helpful, and was able to answer my question regarding FordPass rewards points. question regarding FordPass rewards points. More
Communication and accountability for repairs are lacking honesty lacking and technical service lacking. An overall bad experience where something was broken by the technician now became an expense for us to honesty lacking and technical service lacking. An overall bad experience where something was broken by the technician now became an expense for us to repair. More
Car ready when promised. clear explanation of service vist.My only complaint is the waiting area seats are terrible.I have to thank Ted in service for setting up appointment. clear explanation of service vist.My only complaint is the waiting area seats are terrible.I have to thank Ted in service for setting up appointment. More
Excellent work. Helped with every step of the process. Kept me informed of any delays. Helped with every step of the process. Kept me informed of any delays. More