Kelly Ford

Good Experience This is my third Ford, the previous two were acquired through the prior dealer ownership, Thomas Ford. This time went well. I feel I received a fair d This is my third Ford, the previous two were acquired through the prior dealer ownership, Thomas Ford. This time went well. I feel I received a fair deal and excellent service. Rick Buswell was the Salesperson. Although he was new to selling Fords, you could tell he was very experienced with the customer satisfaction delivery process. The Sales Manager, John Celesk made a point of coming over to meet me. More

You want a car, They will get it for you!!!!! I have been a long time 50 year customer with Thomas Ford and for three years Kelly Ford in Beverly Ma. I can say as good as Thomas was, Kelly and the I have been a long time 50 year customer with Thomas Ford and for three years Kelly Ford in Beverly Ma. I can say as good as Thomas was, Kelly and their Sales Manager John Celesk are unbelievable in getting you the deal you never thought you would get. Salesman Robert England is a great helpful guy also. Deal with him and you wont be disappointed. I have been buying here for over 40 years. More

Polite service Brian was able to diagnose problem and find the repair. He kept me updated on the progress. I would definitely go back there for all my car services. Brian was able to diagnose problem and find the repair. He kept me updated on the progress. I would definitely go back there for all my car services. More

New truck I just bought a 2018 F150. The process could not have been easier. It started online with Sabrina and then Ambrose Orlando was my sales consultant on I just bought a 2018 F150. The process could not have been easier. It started online with Sabrina and then Ambrose Orlando was my sales consultant once I was at the dealership. The process could not have been better. He was great to work with, explained everything perfectly well, and made sure I was clear with everything. My dealings with the other people were also top-notch. More

The paperwork process is too time consuming. If Gary's job with getting all the paperwork typed up and ready quicker then buying a car wouldn't be so stressful. The waiting around is nerve- rack If Gary's job with getting all the paperwork typed up and ready quicker then buying a car wouldn't be so stressful. The waiting around is nerve- racking. More

Courteous service! I recently took my 2017 expedition in to Kelly Ford for some warranty work. The folks behind the counter were courteous and helpful. When the problem I recently took my 2017 expedition in to Kelly Ford for some warranty work. The folks behind the counter were courteous and helpful. When the problem wasn’t solved on the first try they re-did the work in a timely manner without question. Nice folks. More

Go here if you like waiting If you like to wait hours for your car to be fixed, Kelly Ford is the place for you. I made an appointment weeks in advance, telling the employee that If you like to wait hours for your car to be fixed, Kelly Ford is the place for you. I made an appointment weeks in advance, telling the employee that I'd be waiting both when I made the appointment and when I came back for the appointment. A solid three hours later, I got my car back. Save your time and money, buy literally any other car anywhere else. More

Ford Edge oil change At Kelly Ford in Beverly the Service Department did a good job serving my Edge. I recommend using them for your next service visit. Thank you At Kelly Ford in Beverly the Service Department did a good job serving my Edge. I recommend using them for your next service visit. Thank you More

EXCELLENT 10/10 Everyone went above and beyond to help me, and it was a great experience. In the past, I’ve felt pressured to make a decision at other dealerships but Everyone went above and beyond to help me, and it was a great experience. In the past, I’ve felt pressured to make a decision at other dealerships but Kelly Ford was helpful, respectful, and there to answer any questions without feeling pushed. 10/10 - highly recommend! More

Lee is the best dealer around! I not only gained a safe, reliable car but a new Beverly support system. Lee and Gary went above and beyond to ensure all my needs were met and were s I not only gained a safe, reliable car but a new Beverly support system. Lee and Gary went above and beyond to ensure all my needs were met and were so helpful when transitions from my old car to the new one. More