Kelly Ford

Bait and switch I agreed upon a price with a salesman via email and after I drove the truck and wanted to run numbers they told me the price on the internet was wrong I agreed upon a price with a salesman via email and after I drove the truck and wanted to run numbers they told me the price on the internet was wrong by $5k and there was nothing else they could do. Complete waste of my time, I wouldn't deal with this dealership ever again!! More

tecall always the best. brian and the team go way above any expections.i never go anywhere else. they know me, my driving habits ,my car . brian always is my always the best. brian and the team go way above any expections.i never go anywhere else. they know me, my driving habits ,my car . brian always is my go to, andhas been for many years. he is always respectful to any concern i have. he is extremely accommodating . i totally trust him to be candid about any concerns he may have about my car. and i follow his advise. i am more than satisfied with service at kelly. thank you brian More

Great leasing process Just leased our third car from Kelly Ford and couldn't be happier. They make the whole process easy and stress free. The people are kind, knowledgeabl Just leased our third car from Kelly Ford and couldn't be happier. They make the whole process easy and stress free. The people are kind, knowledgeable and not pushy. Would definitely recommend to anyone. More

Excellent service from beginning to end They found and fixed what no one else could!! Melvin Delem was the best service advisor ever!! Very pleasurable experience very satisfied. Would retu They found and fixed what no one else could!! Melvin Delem was the best service advisor ever!! Very pleasurable experience very satisfied. Would return again More

New Escape We live on Nantucket and we searched many Ford Dealerships on island and on the cape looking for the right deal and right car. We found that at Kelly We live on Nantucket and we searched many Ford Dealerships on island and on the cape looking for the right deal and right car. We found that at Kelly Ford in Beverly! We went in there knowing we wanted to leave with a new car and Michael Walsh made it happen. He asked all the right questions so he knew exactly what we wanted. The service was incredible and we left the dealership with a brand new Ford Escape SE. We are loving our new car!! Thank you Kelly Ford! More

Thinking of not purchasing Ford products I went in for a oil change and was lied to the service manager told me an hour, I got at the service center 12:50Pm waited until 2:40 PM asked the ser I went in for a oil change and was lied to the service manager told me an hour, I got at the service center 12:50Pm waited until 2:40 PM asked the service manager what was going on he said he checked and wasn’t going to be much longer as I looked out of the window I noticed that my Ford Explorer was still in the parking lot. I then asked for my keys and left all he had to do is be honest but instead was lied to waisted 2-1/2 hours of my time. Thinking about not purchasing Ford products because of the rotten service and would advise anyone who is thinking about using Ford. I spent a lot of money for my vehicle and thought the service was part of what I paid for,but it seems like when you buy something from ford there done with you. I owned A GMC sierra and got nothing but great service. That being said the sales people of Ford were absolutely awesome great people that might have to suffer because of the lame careless attitude from the service department. More

New F150 pickup Everyone was great to deal with. John Arnold was awesome!! Never felt pressured but Was advised of some add ons that I wanted and are extremely happy Everyone was great to deal with. John Arnold was awesome!! Never felt pressured but Was advised of some add ons that I wanted and are extremely happy with. More