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Kelly Ford

Beverly, MA

4.2
531 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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420 Cabot Street

Beverly, MA

01915

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Showing 531 reviews

August 30, 2019

Wonderful service, knowledgeable staff!! Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck th More

by Gannon, Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ambrose Orlando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Liimatainen
Sep 05, 2019 -

Kelly Ford responded

Hi Wendy! We are happy to know that Ambrose and Ray were so great to work with! We're pleased to hear how helpful they were in regards to answering any questions on your new truck. Thank you, Wendy, for sharing your feedback with us!

August 27, 2019

Great Service Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. More

by Skip360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Block
Sep 05, 2019 -

Kelly Ford responded

Hi, Skip! We are glad that the airbag lamp was taken care of on your vehicle in a timely manner. We appreciate your loyalty to us!

August 27, 2019

Very accommodating and efficient. I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I re More

by JerseyGirl03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rappold
Sep 05, 2019 -

Kelly Ford responded

We are happy to hear that! We are glad that our location is so convenient for you and that the scraping noise in your vehicle was taken care of! Thank you for taking the time to share this with us!

August 19, 2019

Quick and professional services Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. More

by Lausimonbv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto, Isaac Bruton, Lou Belli, Melvin DeLeon
Aug 22, 2019 -

Kelly Ford responded

We are happy to hear that! It is great that everyone including Lou, Isaac, Melvin, and Brian were so helpful and made sure your car was ready on time. We appreciate your feedback!

August 13, 2019

Worst customer service I’ve ever had! Will never return. Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6: More

by Jh
Friendliness
Recommend Dealer
No
Employees Worked With
Melvin DeLeon
August 07, 2019

my new 2019 Ford Escape I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their k More

by lingalv2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trombetto, Adam Hoyt, Kristine Marino, James Clements
Aug 22, 2019 -

Kelly Ford responded

Congratulations on your new Ford Escape! We certainly appreciate your loyalty to us over the years and are glad that everyone had been so helpful. Thank you for sharing your experience with us!

July 30, 2019

Great Team! Made buying a car easy and great follow up through the whole process. I will definitely recommend this dealership to anyone looking for a new car. More

by Emy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Marino
Aug 07, 2019 -

Kelly Ford responded

That is great to hear, Emy! We are glad that the car buying experience was so easy and that both Dave and Kristine were great to work with. Thank you for the review! Enjoy your new car!

July 27, 2019

Smooth Made appointment on line. Easy. At appointment everything moved smoothly. No delays or attempts to add services or products. Everyone was polite and More

by Cabot St.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Aug 07, 2019 -

Kelly Ford responded

On behalf of Melvin, thank you for sharing your review with us! We are glad that everything from making an appointment to service was so easy. Take care!

July 08, 2019

Good experience. Quick service for car inspection sticker. As usual Brian was friendly. Good to see a familiar face especially since others have left Kelly. More

by Budgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
July 08, 2019

oil change Great experience. Quick service. Brian friendly as always and easy to work with. Got my truck back in the expected time frame and it was washed as wel More

by mytruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
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