Kelly Ford
Beverly, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 531 reviews
Wonderful service, knowledgeable staff!! Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck th Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck the next day and was reassured that if I had any problems they would be there for me! More
Great Service Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. More
Very accommodating and efficient. I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I re I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I received went beyond “routine” since it was determined I was in dire need of brakes, the staff were quick to tackle the job. And made me rest a little easier because of their swift attention to the job. More
Quick and professional services Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. More
Worst customer service I’ve ever had! Will never return. Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6: Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6:30 am. I filled out the information on the envelope that you put the key in. Said I need the car by 1:pm. When I arrived at 12:15 my car had not been touched. I drove down from New Hampshire to be the loyal customer I have been. When I questioned the service representative he said they ran out of links. Nobody could Call me and let me know. I will never do business with Kelly again. More
my new 2019 Ford Escape I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their k I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their knowledge of the vehicles and the purchasing/financing process made the entire experience very easy and enjoyable. More
Great Team! Made buying a car easy and great follow up through the whole process. I will definitely recommend this dealership to anyone looking for a new car. Made buying a car easy and great follow up through the whole process. I will definitely recommend this dealership to anyone looking for a new car. More
Smooth Made appointment on line. Easy. At appointment everything moved smoothly. No delays or attempts to add services or products. Everyone was polite and Made appointment on line. Easy. At appointment everything moved smoothly. No delays or attempts to add services or products. Everyone was polite and professional. Thank you. More
Good experience. Quick service for car inspection sticker. As usual Brian was friendly. Good to see a familiar face especially since others have left Kelly. Quick service for car inspection sticker. As usual Brian was friendly. Good to see a familiar face especially since others have left Kelly. More
oil change Great experience. Quick service. Brian friendly as always and easy to work with. Got my truck back in the expected time frame and it was washed as wel Great experience. Quick service. Brian friendly as always and easy to work with. Got my truck back in the expected time frame and it was washed as well. More