Kelly Ford
Beverly, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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pleasure to do business From the moment I met Dave Labrecque and Gary Sbordone, these gentelmen worked hard to get me in a newer truck. John Arnold and Larry Bousbaa assisted From the moment I met Dave Labrecque and Gary Sbordone, these gentelmen worked hard to get me in a newer truck. John Arnold and Larry Bousbaa assisted in the transaction and made our visit quite pleasant! This is my second vehicle I purchased from kelly Ford. The first salesman was Ambrose and Ray Limitanien when I got my last car and as always, everyone is treats us like family and can not be any happier! Thank you for all your help ! It was much appreciated! More
Melvin was very helpful when working with my schedule conflicts and helping with rental, when needing work done on my car. Wish I didn’t have to wait so long to get a technician appointment,however. Firs conflicts and helping with rental, when needing work done on my car. Wish I didn’t have to wait so long to get a technician appointment,however. First available was about 10 days out from when I was asking. More
Great and friendly service Modern new facility and friendly service advisors Make for a great auto service experience. Airbag recall done quickly and proficiently. Plus they wa Modern new facility and friendly service advisors Make for a great auto service experience. Airbag recall done quickly and proficiently. Plus they wash your car! More
Great Dealer Long Time Customer! My family has been buying cars from Kelly (Formerly Thomas) Ford for 20+ years! They saw that and gave great discounts for our loy Long Time Customer! My family has been buying cars from Kelly (Formerly Thomas) Ford for 20+ years! They saw that and gave great discounts for our loyalty! My dad drives 1.5 hours to get to this dealership just because of how great they are! More
Wonderful service, knowledgeable staff!! Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck th Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck the next day and was reassured that if I had any problems they would be there for me! More
Great Service Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. More
Very accommodating and efficient. I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I re I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I received went beyond “routine” since it was determined I was in dire need of brakes, the staff were quick to tackle the job. And made me rest a little easier because of their swift attention to the job. More
Quick and professional services Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. More
Worst customer service I’ve ever had! Will never return. Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6: Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6:30 am. I filled out the information on the envelope that you put the key in. Said I need the car by 1:pm. When I arrived at 12:15 my car had not been touched. I drove down from New Hampshire to be the loyal customer I have been. When I questioned the service representative he said they ran out of links. Nobody could Call me and let me know. I will never do business with Kelly again. More
my new 2019 Ford Escape I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their k I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their knowledge of the vehicles and the purchasing/financing process made the entire experience very easy and enjoyable. More