Back

Kelly Ford

Beverly, MA

4.2
525 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
Contact Dealership

420 Cabot Street

Beverly, MA

01915

Directions

By Type

Showing 525 reviews

October 08, 2019

pleasure to do business From the moment I met Dave Labrecque and Gary Sbordone, these gentelmen worked hard to get me in a newer truck. John Arnold and Larry Bousbaa assisted More

by fordboys
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Bousbaa
Oct 09, 2019 -

Kelly Ford responded

We are happy to hear that! It is great that Dave, Gary, John, Ambrose, and Larry took such good care of you and worked hard to get you into a newer truck. We are glad that the entire process was so pleasant and Ambrose and Ray were so helpful the first time. Thank you for sharing your experience with us!

September 30, 2019

Melvin was very helpful when working with my schedule conflicts and helping with rental, when needing work done on my car. Wish I didn’t have to wait so long to get a technician appointment,however. Firs More

by SAR
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Oct 03, 2019 -

Kelly Ford responded

We are glad to know that Melvin was so helpful! It is great that he made sure he worked around your schedule and helped you out with getting a rental. Thank you for sharing your review with us!

September 27, 2019

Great and friendly service Modern new facility and friendly service advisors Make for a great auto service experience. Airbag recall done quickly and proficiently. Plus they wa More

by Gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh, John Rappold
Oct 07, 2019 -

Kelly Ford responded

Thank you, Gregg! We are glad that you had a great service experience with us and that you enjoyed our new facility! We will be sure to pass your review along to Mike and John!

September 09, 2019

Great Dealer Long Time Customer! My family has been buying cars from Kelly (Formerly Thomas) Ford for 20+ years! They saw that and gave great discounts for our loy More

by shudon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Liimatainen, Bruno Caetano
Oct 07, 2019 -

Kelly Ford responded

We appreciate your dedication to the Ford brand! It is great that both you and your family have had such great experiences here and that everyone has treated you so well! Thank you for your loyalty as well as your kind review!

August 30, 2019

Wonderful service, knowledgeable staff!! Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck th More

by Gannon, Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ambrose Orlando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Liimatainen
Sep 05, 2019 -

Kelly Ford responded

Hi Wendy! We are happy to know that Ambrose and Ray were so great to work with! We're pleased to hear how helpful they were in regards to answering any questions on your new truck. Thank you, Wendy, for sharing your feedback with us!

August 27, 2019

Great Service Vehicle went for air bag lamp and was fixed the same day, great friendly service. I always bring my ford vehicles there to be serviced. More

by Skip360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Block
Sep 05, 2019 -

Kelly Ford responded

Hi, Skip! We are glad that the airbag lamp was taken care of on your vehicle in a timely manner. We appreciate your loyalty to us!

August 27, 2019

Very accommodating and efficient. I came in for routine maintenance because of the easy access as a Beverly resident. Was also concerned about a scraping noise. Although the news I re More

by JerseyGirl03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rappold
Sep 05, 2019 -

Kelly Ford responded

We are happy to hear that! We are glad that our location is so convenient for you and that the scraping noise in your vehicle was taken care of! Thank you for taking the time to share this with us!

August 19, 2019

Quick and professional services Dropped the car off on Thursday before the scheduled maintenance and by Friday morning was done ready to go in the morning Thanks and good job. More

by Lausimonbv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto, Isaac Bruton, Lou Belli, Melvin DeLeon
Aug 22, 2019 -

Kelly Ford responded

We are happy to hear that! It is great that everyone including Lou, Isaac, Melvin, and Brian were so helpful and made sure your car was ready on time. We appreciate your feedback!

August 13, 2019

Worst customer service I’ve ever had! Will never return. Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6: More

by Jh
Friendliness
Recommend Dealer
No
Employees Worked With
Melvin DeLeon
August 07, 2019

my new 2019 Ford Escape I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their k More

by lingalv2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trombetto, Adam Hoyt, Kristine Marino, James Clements
Aug 22, 2019 -

Kelly Ford responded

Congratulations on your new Ford Escape! We certainly appreciate your loyalty to us over the years and are glad that everyone had been so helpful. Thank you for sharing your experience with us!

...
20
...