Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Kelly Ford

Beverly, MA

Overview
Employees
Reviews
Vehicles
4.2
533 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
Contact Dealership

420 Cabot Street

Beverly, MA

01915

Directions

By Type

Showing 533 reviews

August 16, 2024

Communication with phone calls, No return phone calls after leaving 4 messages. 1 being to the service Manager. More

by Jpshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
August 16, 2024

The mechanic was terrific. Very knowledgeable and took the time to correct my issues and explain them in detail so I could understand them. More

by edwardpreble
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Report | Print
Aug 27, 2024 -

Kelly Ford responded

Thanks, Edward! We’re pleased to hear that our mechanic provided knowledgeable and detailed explanations to address your issues. We appreciate your recognition of their efforts and are glad to know you had a positive experience. Please do not hesitate to reach out if there is anything else we can do for you!

August 02, 2024

Very good service writer Brian Palmer. Easy check in and check out. Service on vehicle was good. More

by John3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Report | Print
Aug 13, 2024 -

Kelly Ford responded

So happy to hear that., John! It is great that you had the chance to work with Brian and he made sure you and your Ford were well taken care of. Thank you so much for taking the time to share this with us!

July 31, 2024

Awesome experience easy to deal with in and out in a few hours Got the truck I wanted for the right price More

by ramsdelljames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Karayianis
Report | Print
Aug 13, 2024 -

Kelly Ford responded

Congratulations on your new truck, ramsdelljames! It's great to see that Dave, Cody and John all made sure you had a great experience and everything ran so smoothly. Thank you so much for taking the time to share this with us - if there is anything else we can do for you, please do not hesitate to reach out!

July 13, 2024

We are very happy with our purchase at Kelly Ford. They didn’t have the Maverick in stock that we wanted but were able to find one on another lot. We were highly satisfied with the entire process a More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tarasuik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Karayianis
Report | Print
Jul 15, 2024 -

Kelly Ford responded

Thank you so much, Gary! We're thrilled to hear that you are happy with your purchase at Kelly Ford and that our team was able to find the Maverick you wanted. Your satisfaction with the entire process and our staff means a lot to us. Enjoy your new Maverick, and we look forward to serving you again in the future!

July 08, 2024

Dave was extraordinarily knowledgeable, kind, patient, thorough, and truly wanted us to understand everything about our new Bronco sport. He went an extra million miles to help figure out why my FordPass More

by bethechangefirst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Pyrro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Pineault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Sbordone, Mike Pelletier
Report | Print
Jul 08, 2024 -

Kelly Ford responded

Thank you so much, Beth, for sharing your wonderful experience with us! We're thrilled to hear that Dave provided you with extraordinary service and went above and beyond to ensure your FordPass was working perfectly. His dedication and willingness to stay late to help you truly exemplify the exceptional customer care we strive for at Kelly Ford. It's heartwarming to know that even though the sales employees who sold you the Bronco Sport were no longer at the dealership, Dave stepped in and treated you with such kindness and thoroughness, making you feel like his own customers. We couldn't be prouder of having Dave as a part of our team. Your loyalty over the past 18 years means the world to us, and we're grateful for customers like you. Thank you for choosing Kelly Ford, and for your glowing recommendation. We're here for you whenever you need us. Enjoy your new Bronco Sport!

June 07, 2024

Kelly Ford service center provided excellent service. The service advisor Mike kept me updated every step of the way. They even offered me a loaner car. I would highly recommend Kelly Ford for sales and More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pelletier
Report | Print
Jun 10, 2024 -

Kelly Ford responded

Thank you, Elaine! We're pleased to hear that you had an excellent service visit at Kelly Ford and that Mike kept you informed throughout the process. Providing exceptional service is always our goal, and we're thrilled to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

June 01, 2024

No matter how many times I have spoken to people in person in the service department at Kelly Ford that I don't have a problem with my taillight and I have never brought my Ford Edge to Kelly Ford for More

by jfioravanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane, Casey
Report | Print
Jun 04, 2024 -

Kelly Ford responded

We are sorry to learn about this, jfioravanti. Please feel free to reach out to us directly at 978-922-0059 so we can look into this further. Thank you!

May 17, 2024

Great service advice and very helpful. Got me in on time and did a great job. More

by pmgoss18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Pineault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pelletier
Report | Print
May 20, 2024 -

Kelly Ford responded

Thank you so much, pmgoss18! We're thrilled to hear that you received great service and helpful advice during your visit. Our team is dedicated to providing timely and excellent service, and it's wonderful to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

May 06, 2024

Naturally, my xxx car started with issues after Lemon Law time to return car expired. More

by Lrbalinbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Labrecque
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Sbordone
Report | Print
May 14, 2024 -

Kelly Ford responded

We are sorry to learn about this, Lrbalinbin. Please feel free to reach out to us at 978-922-0059 so we can look into this further. Thank you!

1
2
3
...
54