Kelly Ford

Had issue with washer fluid not spaying on windshield. Obviously not a good time of year for that so they took me right in and fixed it in an hour. Very pleased with service and work. Paul N. Obviously not a good time of year for that so they took me right in and fixed it in an hour. Very pleased with service and work. Paul N. More

Outstanding service from my initial call through my service. Extremely prompt service, very customer centered, friendly, incredibly accommodating, price was right. They were able to provide my service service. Extremely prompt service, very customer centered, friendly, incredibly accommodating, price was right. They were able to provide my service with me remaining in the car to minimize exposure of their employees and customers. Thank you Nolan and Melvin. Highly recommend!! More

Had a below average experience at Kelly Ford in Beverly. The dealership itself was fine, although I didn't end up buying from Kelly Ford due to the poor customer service. Bruno was very unprofessional, rude The dealership itself was fine, although I didn't end up buying from Kelly Ford due to the poor customer service. Bruno was very unprofessional, rude, and clearly didn't know how to do his job. You're better off going somewhere else. More

I was looking for a Affordable, nice, good condition, low mileage and gas economy car and Mohamed spent a lot of time working with me to find all these characteristics in the most beautiful Ford Eco-Sport. H mileage and gas economy car and Mohamed spent a lot of time working with me to find all these characteristics in the most beautiful Ford Eco-Sport. He went above and beyond and had the most amazing customer service, answered all my doubts and was super patience with me. From Sales to Adm. everything was amazing! Super and highly recommended! More

Annual inspection & oil change went very well! Full Synthetic 🛢 and TPMS reset too! The visit was scheduled and the wait was average. As for the cost, I was pleasantly surprised with the sub 100 Synthetic 🛢 and TPMS reset too! The visit was scheduled and the wait was average. As for the cost, I was pleasantly surprised with the sub 100$ total. Although I did not work with Brian Trombetto this trip, he is always spot on. And Robert England is just a great guy and a pleasure to work with as well. More

Dave was helpful and knowledgeable and quick to respond to my questions. Overall, the buying process was pretty smooth and worry free. When I registered with the Ford App., I did see that there was a min to my questions. Overall, the buying process was pretty smooth and worry free. When I registered with the Ford App., I did see that there was a minor recall on the vehicle. I do wish that this had been noted and remedied before I picked the vehicle up rather than now having to schedule service and drop the vehicle off. More

Had a great experience with Kelly Ford in Beverly. Mohamed did a great job. He was a pleasure to work with. I arrived not long before closing and he set up two trucks to test drive. The following day Mohamed did a great job. He was a pleasure to work with. I arrived not long before closing and he set up two trucks to test drive. The following day he checked in with me by phone. I gave him my price that I wanted to spend and he took a short time, called me back deal done. I went in signed the paperwork and was out less than 1 1/2 hours later. On top of all that he got me a great deal. He was a gentleman, no pressure. More

The service department was really friendly, they took their time to find the issues with my truck, i would highly recommend this dealer to take care of your vehicle. their time to find the issues with my truck, i would highly recommend this dealer to take care of your vehicle. More

Great people to work with. This is the first time I have ever dealt with a dealership across the country. Larry in the sales department was awesome. He returned all my calls a This is the first time I have ever dealt with a dealership across the country. Larry in the sales department was awesome. He returned all my calls answering questions I had about how to make this purchase possible. More

Masks not on everyone. 2.5hours for oil change ridiculous.Stephanie Cogliano great job. Bought many vehicles Thomas ford. Disappointed miss Brian on the ball ridiculous.Stephanie Cogliano great job. Bought many vehicles Thomas ford. Disappointed miss Brian on the ball More