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Kelly Ford

Beverly, MA

4.2
530 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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420 Cabot Street

Beverly, MA

01915

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Showing 531 reviews

February 16, 2021

~~~~THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU~~~~ Well, we did buy a new 2021 truck and are so THRILLED!!  Your team was awesome and patient! They made the experience amazing and co More

by marcy plante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Brian Heney, Adam Hoyt, Mohamed Zizi
Feb 18, 2021 -

Kelly Ford responded

Wow, thank you, Marcy and Chris! We are happy to know that you had such a great experience getting into your new truck and that everyone took excellent care of you! It is great that you had the opportunity to work with Mohammed, Adam, and Gary and that they were all so helpful and friendly. We will be sure to pass along your thoughtful review!

February 15, 2021

Mohamed was so pleasant and accommodating! I bought a beautiful 2018 Escape with 10k miles! He’s classy, honest, and service driven! It was the most satisfying and pleasant car buying experience I’ve had More

by Suehendered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Zizi
Feb 16, 2021 -

Kelly Ford responded

On behalf of Mohamed, thank you, Sue! We are happy to know that you had a great experience and that Mohamed helped you get into a pre-owned Escape! We really appreciate you taking the time to share your feedback with us, Sue! Enjoy your Ford Escape!

January 31, 2021

I went in for an oil change and the customer service was fantastic! I appreciate how helpful and kind Danny was. I will definitely be coming back! More

by Ania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Morales
Feb 02, 2021 -

Kelly Ford responded

Hi Ania! We appreciate you taking the time to share your experience with us! It is great to know that you had the opportunity to work with Danny and that he was so helpful and friendly! Thank you, Ania!

January 31, 2021

I recently drop my car off for a recall and required service. Danny was friendly and knowledgeable. He took the time to listen and answer all of my questions. More

by c_worth72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 02, 2021 -

Kelly Ford responded

On behalf of Danny, thank you! We are happy to know that he made sure everything ran smoothly and that both you and your car were well taken care of. Thank you for sharing your experience with us!

January 28, 2021

From the first phone call,Danny was very upfront and informative, letting me know what was needed and when the car would be finished great over all service, I'll be back when needed 👍 More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 02, 2021 -

Kelly Ford responded

Hi Dave! We are pleased to know that you had a great experience and that Daniel made sure you were well taken care of! Thank you for taking the time to share your feedback with us!

January 25, 2021

I have done a lot of business with Kelly Ford over the I have done a lot of business with Kelly Ford over the past few months, and I could not be happier with the work that was done by Kelly Ford, especia More

by japrisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Len Johnson and Daniel Morales
Jan 26, 2021 -

Kelly Ford responded

On behalf of the service team, thank you! We are happy to know that you had a great experience and everything ran so smoothly! We really appreciate you taking the time to share this with us!

January 13, 2021

Melvin DeLeon is awesome! He is currently working with us to get financial support from Ford on an used Escape bought recently from Kelly Ford! He is a great advocate and would highly recommend anyone to go More

by nathan.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Jan 13, 2021 -

Kelly Ford responded

On behalf of Melvin, thank you, Nathan! We are happy to know that you had such a great experience and that Melvin took excellent care of you. We really appreciate you taking the time to share your feedback with us - take care!

January 13, 2021

My wife and I went in to look at a particular car they had and Dave a great job working with us. No BS just a nice back and forth until we were very happy with the deal. More

by Edge ST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Silva
Jan 15, 2021 -

Kelly Ford responded

Congratulations on your Edge ST! We are happy to know that both you and your wife were well taken care of and that Dave and Stephanie were so helpful! We really appreciate you taking the time to share this with us!

January 09, 2021

Bruno, Adam, & Gary did a great job. Our 4th Kelly car in the family and counting - keep up the great work and thanks for a great deal and for “making it easy.” More

by Sflood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Adam Hoyt, Bruno Caetano
Jan 11, 2021 -

Kelly Ford responded

We are happy to hear that! It is great that you had such a pleasant experience and that you were well taken care of. On behalf of Bruno, Adam, and Gary, thank you! We appreciate your loyalty!

January 03, 2021

Now I know why that people think car dealers are the worst people in the world. Today went in the buy a SUV from them, and told them did my homework what my truck is worth low was 12000. high was 19000. More

by Joe Legg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Labrecque
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Kelly Ford responded

Hi Mr. Legg, we are sorry to learn about this. We did reach out to the General Manager regarding this and we learned that you came in over the weekend looking trade in your 2005 Dodge Ram for $19,000. Due to the mileage and condition it was in, unfortunately, it was not worth that amount.

Jan 05, 2021 -

Joe Legg responded

That is a total lie. What I said I have seen that same truck because it has a cummings diesel from 12000. --to 19000. Now was out shopping for a 01/04/21 and was given 9500. trade in for a brand new one.

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