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Kelly Ford

Beverly, MA

Overview
Employees
Reviews
Vehicles
4.2
528 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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420 Cabot Street

Beverly, MA

01915

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Showing 528 reviews

December 16, 2024

The service department is TERRIBLE! ! I waited 2 weeks from when I initially called because that's when they told me they could repair the vehicle. It's been 3 more weeks and they stil More

by Worse service ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted Pineault
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Kelly Ford responded

We are very sorry to hear about your recent experience with our service center and we would like to learn more about this but we are having a difficult time locating you in our system. Would you be able to provide us with your contact information (Name/Email/Phone Number) in a private message? You may also reach out directly to our General Manager, Mike Tarasuik, at mike.tarasuik@kellyauto.com or by calling us at 978-922-0059. Once we hear back, we will absolutely look into this matter further. Thank you – we look forward to hearing from you!

October 26, 2024

Seamless and friendly transaction from start to finish. Would definitely recommend this dealership and Dave to anyone! More

by christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tarasuik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Kelly Ford responded

Thank you, Christine! We're thrilled to hear that your experience with us was seamless and friendly from beginning to end. Dave and our team work hard to make each transaction smooth and enjoyable. We appreciate your recommendation and look forward to seeing you again in the future!

October 14, 2024

What a great experience we had. No xxxxxxxx sales approach. We had a great experience buying our new car. Ambrose was terrific to us. He is a very down to watch same person. We app More

by dancingdp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ambrose Orlando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Kelly Ford responded

Thank you, dancingdp! We're thrilled to hear that you had a great experience with Ambrose and appreciated his straightforward approach. It’s wonderful to know that your car-buying experience was smooth and enjoyable. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car, and thanks again for choosing Kelly Ford

September 15, 2024

DO NOT UNDER ANY CIRCUMSTANCES PUT YOUR PHONE NUMBER INTO THEIR WEBSITE!!! Amanda has called 22 times since August 12th, and will not stop! Did I tell Amanda I had already purchased a vehicle and was no long More

by Noley580
Recommend Dealer
No
Employees Worked With
Amanda Vantilburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2024

Ambrose and the team at Kelly Ford are the best. Very friendly and made my wife and I comfortable trading in our 2014 Escape for a 2021 Explorer. Thank you very much Ambrose!!! Will recommend to all More

by Armand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ambrose Orlando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tarasuik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sorena Choum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Karayianis
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Aug 27, 2024 -

Kelly Ford responded

Thank you, Armand! We’re thrilled to hear that Ambrose and the team at Kelly Ford made your trade-in experience smooth and comfortable. It’s great to know that you and your wife are happy with your 2021 Explorer. We truly appreciate your recommendation and look forward to assisting you and your friends and family in the future. If you need anything else, please don’t hesitate to reach out!

August 16, 2024

The mechanic was terrific. Very knowledgeable and took the time to correct my issues and explain them in detail so I could understand them. More

by edwardpreble
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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Aug 27, 2024 -

Kelly Ford responded

Thanks, Edward! We’re pleased to hear that our mechanic provided knowledgeable and detailed explanations to address your issues. We appreciate your recognition of their efforts and are glad to know you had a positive experience. Please do not hesitate to reach out if there is anything else we can do for you!

August 16, 2024

Communication with phone calls, No return phone calls after leaving 4 messages. 1 being to the service Manager. More

by Jpshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
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August 02, 2024

Very good service writer Brian Palmer. Easy check in and check out. Service on vehicle was good. More

by John3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
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Aug 13, 2024 -

Kelly Ford responded

So happy to hear that., John! It is great that you had the chance to work with Brian and he made sure you and your Ford were well taken care of. Thank you so much for taking the time to share this with us!

July 31, 2024

Awesome experience easy to deal with in and out in a few hours Got the truck I wanted for the right price More

by ramsdelljames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Karayianis
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Aug 13, 2024 -

Kelly Ford responded

Congratulations on your new truck, ramsdelljames! It's great to see that Dave, Cody and John all made sure you had a great experience and everything ran so smoothly. Thank you so much for taking the time to share this with us - if there is anything else we can do for you, please do not hesitate to reach out!

July 13, 2024

We are very happy with our purchase at Kelly Ford. They didn’t have the Maverick in stock that we wanted but were able to find one on another lot. We were highly satisfied with the entire process a More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tarasuik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Karayianis
Report | Print
Jul 15, 2024 -

Kelly Ford responded

Thank you so much, Gary! We're thrilled to hear that you are happy with your purchase at Kelly Ford and that our team was able to find the Maverick you wanted. Your satisfaction with the entire process and our staff means a lot to us. Enjoy your new Maverick, and we look forward to serving you again in the future!

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